Five Star Senior Living

Working with the staff at the Homeplace of New Bern to transition my mother has been a good experience. Catherine Lawrence was kind and compassionate and took the time to answer all of our questions no matter how small. From our coordination of our first visit to the eventual move of my mother, everything has been top notch. The facility is clean and the staff is always courteous. The other residents are nice and I could not ask for more when it comes to the activities that they have regularly. I am grateful that we were able to find a location nearby that could help.

Jules at Devon Senior Living is a gem. This is the first facility we toured and we had no idea what to expect let alone what questions to ask. Jules gave us two hours of her time allowing us to ask questions, tour the facility, explore the activities there as well as provide a history of the building. Upon entering the building we felt a warmth radiating from the residents that we did not experience at any other facility we toured. I didn't know what to expect once we arrived but I had thought I might be disappointed in the facility due to the age of the establishment. It was quite the opposite however. The new parts of the building have been integrated into the old in such a way as to make the entire facility feel like a home. The Memory Care facility is like no other. Much thought has gone into the care and treatment of the residents. The rooms are a good size and I was actually impressed that no room in the Memory Ward has a shower located within. I felt this to be a very secure feature as we are constantly afraid of Mom falling and hurting herself in the bath. We loved the common areas with their beautiful views and open spacious comfort. The facility is clean, secure, happy, and nurturing. We are hoping to place Mom in this facility as we have no qualms about this facility being the right place for Mom and we can be at peace with the daunting decision to have to place her in an Assisted Living Facility.

This is a beautiful place. I ate lunch there on Sunday after touring on Friday, service was great, their menu was marked with vegan options and 'contains milk', they have a lot of variety each day. They have a small but swimmable pool, a fitness center FULL of machines (but no people the two times I saw it). It is larger than Kensington Park (about 300 in Independent Living, I was told, while KP has 60-65), so opportunity to find friends and interesting people or activities seems good. The community fee is $4000. and they claim they never take less than that (they told me earnestly that it is what funds the building rehab that is constantly ongoing). They have four styles of one-bedroom apt, I saw two that are similar except for bathtub/shower arrangement. The one with the shower (which I think I'd prefer) has had kitchen counter and cupboard upgrades. Both are renting for 3499 / month for first year (including brkfst and dinner daily). Each of these has a balcony facing east, so gets the morning sun and afternoon shade. They are both on the 4th floor and look out onto Connecticut Ave, but are quiet when the sliding door is closed. The view (or lack thereof) is one factor in pricing...on the other side of the building there is a golf course, so those apts are pricier. And the higher the floor, the higher the price. Each apt has a small Dish-washer (BONUS!) and washer/dryer set in the apt. Also a bonus. Location is great: very close to Connect. and East-West Hwy, so would likely be able to drive to any of my doctors within 15 mins. Parking at residence is free. If I am unable or don't feel like driving they have a van that goes around a certain route that includes one or two of my docs. They also have a 'club car with driver' for $22/hour, they charge in 15-min increments. They also have a single floor of 'assisted living' apartments. They are the same as those on the other floors but cost $6200-$6500 with additional care.

Really liked. Residents seemed really happy here.

They have a point system here, so I feel like this is a good value. The maintenance people will hang all the pictures for you, at no charge. They took care of adjusting the bed for us, and would have brought extension cords, had we known to ask. They provide a lot of little extras in my opinion. They have crafts, exercise classes, and bingo. I can't think of anything that could be improved at this point. We didn't know little things going in like we had to supply, toilet paper, and things like that, there is always a learning curve. They were very welcoming. Their food is wonderful, they have a menu like a restaraunt and they have two specials for lunch and dinner. They have a salad bar. They have a dietician that has a lot of sugar free options, diabetics and those that have to limit sugar have options here.

The building is very open. There are lots of windows and lots of light that come into the community. It is also a single level community so there is no need to take step or use an elevator to get to dining. The staff is well kept and they are very courteous. The community offers a lot of activities, and it is clean. I was impressed by it is my top choice when the time comes.

They need to pay more attention to each individual, sometimes they can get overlooked in the hustle and bustle. Communication between shifts, and staff could be a little better. The food is good. They were a little less expensive, than others.

Very warm and friendly. Would highly recommend. Older facility which adds to warmth

My parents have been living at Northwood Manor for about six months. I live quite far away, and my observations are based on visiting the facilities during two extended periods after my parents moved in, and twice to check it out before they moved in. The apartments are bright, airy, clean, and comfortable. The staff have been conscientious about maintenance issues such as fixing leaks, changing light bulbs, etc., and doing "extras" like hanging pictures. The staff have always been friendly and my parents commented on the fact that from the time my parents first arrived, they were greeted on a first name basis. What has pleased me in the interactions is that I have not observed the staff talking down to my parents or patronizing them. They have also gone out of their way to check on my parents and help them out in ways outside their normal duties (for example, helping clean snow and ice off the car). My parents have primarily used the following care services: 3 meals a day, bus service 2 days a week, cleaning, and laundry. The availability of the bus service for at least a couple of days of the week has been very helpful for doctor's appointments. When the appointments have resulted in missed meals, the staff has frequently provided meals out of hours in their room. As far as I can tell, the services have always been provided as promised. During the last six months, my parents have not complained about any service or any staff member. I can't really comment on the activities, as my parents have not been participating much.

It took only a short time for my mother to fit in at Forest Creek Commons because the staff took such an interest in her well being. They all knew her name and supplied her with wonderful care, kindness and even hugs. She now participates in several activities and calls FCC home. It is a great relief to me and my family that she is in such capable hands.

My mom has lived at Pacifica for five years. This was the best decision that we ever made. They keep her active and healthy. The staff are always friendly and helpful. I like the fact that they have LPNs and a RN there. We try to take her to our house for holidays, but she can't wait to get back to Pacifica. She even loves the food! We are very pleased that we chose Pacifica!

Summit place has been wonderful! From the people in marketing, to the people in billing, the CNA's, and the med techs. I love them all! I would reccommend them to anybody. They really cared about her. The room was wonderful. It was like a home. It was the best deal for the money. They had a chef with a chefs coat, he even made the pureed food taste and look good. He had incredible gormet type menus. I just can't say enough good things about them.

Our mom is thrilled to be living there. The rooms are well designed, and the building overall has a warm home-like feel to it. Lots of light, windows, and the building is well taken care of. The residents I met were very friendly and seemed eager to meet our mom. Pets are allowed, and our mom has a cat. No problem. The business and sales manager worked with us every step of the way. There were a few paperwork glitches, but none of any consequence. Both my sister and I live out of town, and we were anxious about moving mom. But she's happier now than ever. Keeps telling us how happy she is in her new apartment. The nursing staff is very attentive, and the meals are delicious. Our last experience with assisted living was a nightmare. As corny as this may sound, Forest Heights really does feel like home. I felt at ease the moment I first stepped through the front door. And my gut signaled this was the place for mom. My sister and I are both very pleased. Best kept secret in Winston-Salem.

Everyone at Huntington place is very friendly and helpful. They are interested in the happiness and well being of their residents. They are very professional in all aspects of their services. We are delighted that mom is at Huntington place where she is happy and we know she is not alone and is being well taken care of.

They have everything you need there. If you need an assistant or to go to the doctor. The drugstore is right next door. The food is very good. Once I understood the difference between assisted and independent living, I realized they are so much more affordable. Overall you really need to understand the difference between the two.

A good experience all around

They've been wonderful, there hasn't been a single thing I can think to complain about but suppose their portions for meals could be a bit bigger for guests! Finding this place has really been a blessing. Everyone we've spoken with, from the aides to the director, have been very friendly! I like that it is all one building, as a few of the communities we looked at had outside portions that would have made getting around difficult for my loved one.Thank you Mandy and staff for making the decision so much easier.

I can't say enough wonderful things about The Forum. I called A Place for Mom and our Senior Living Advisor was outstanding. She emailed me a list of facilities to check out based on our criteria and was very responsive to any questions or follow-up emails. We moved my parents to The Forum from another facility in Dallas. The Forum has the ability to accommodate my mother, who requires Assisted Living and my father, who requires Skilled Nursing (in wheelchair). The activity calendar includes: outings to the symphony, museum, Target, Wal-mart, Blackout Casino Night, HH (if you drink), chair exercises 6 days a week, Bible study, Arts and Crafts, Yoga, NP Mall shopping trips every Saturday, Current Events and more! The Forum allocates most of their resources toward their nursing staff and assistants and the result is true success. The doctor is careful not to over medicate and respects the residents requests (our preference is "less is more"). It is a positive and caring environment and I am so thankful that my parents are now at The Forum. My parents quality of life has improved dramatically. We can all rest assured that they are well taken care of, not be over-medicated and will have no shortage of activities.

It was a wonderful place. I thought the food was excellent, they have a chef. It's beautiful. The staff was very friendly, you can tell they care. If you go and look at it you will know it's a great place.

This is an option I've been looking into for a loved one. I really like what I have seen of this one. It is a very nice looking facility, and the staff have been very friendly and professional. It seems to provide better care than her current facility, and at a lower price.