Five Star Senior Living

We ate several meals before move in date and we all enjoyed the food ,service ,and people. The maintenance people were very nice and helpful . We used them several times . Having someone at front desk at all times would be very helpful . Sadly on move in day my mother-in-law passed away !

Mom and dad said they loved the apartment, the neighbors were friendly, the staff was so kind, and the cost was reasonable. However, my dad has digestive issues and is on a very strict diet. They discussed dietary issues with them before they moved in and were assured it would not be a problem. But many times there was nothing on the menu he could eat. There was also a very tight window for mealtime and if you weren't there, you missed it. Coordinating doctors' appointments and errands around mealtime became a real issue. The other big problem was that the fire alarms would randomly go off for no apparent reason, sometimes multiple times per night, and would go on and on and on and on. One night the staff even came into their apartment, right into their bedroom where they were sleeping and there was no fire, no smoke, no nothing, just an alarm going off. They never did find a cause. My parents finally just rented a house in town. I loved having them there. From my perspective, a 5. However, it was not sustainable for them and they only stayed 4 or 5 months, so from their perspective, a 2 for an overall experience

They were really great with my Mom's needs. The staff is very attentive to the patients that are there. They take very good care of them and they are very nice to the families!!!

Staff is friendly. Seems very clean. Meals are good. Could provide more activities. The balloon volleyball is great, and bingo is great. A few more things like that would be good. Things that are easy to do and don't require a lot of learning. The Tuesday outings are also great. Lovely community with considerate staff in an environment which continually adapts and improves to meet the needs of its resident

Lots of variety of activities. Many holiday events for families in partake in. Staff is always friendly and helpful.

Everyone is very friendly, the price for everything as well as the spacious rooms are less expensive than even the other facilities that we looked at.

My mother-in-law is there in senior living, but she has dementia. But not bad enough to move to memory care. So she tells me that there were supposed to be scheduled and then when she goes, no one is ever there. So I can't 100% say that's true. But they do need to have more planned activities. The front desk staff is usually very polite and accommodating Again, my mother-in-law has dementia so she has a few more needs than just a regular person living and senior living. But they insist she's not quite ready to go to memory care. So the fact that they're willing to keep a closer eye on her and notify me if things seem wrong, it's much appreciated.

This is a decent facility. Good food and great housekeeping here. The front office is very personable and friendly and willing to help with things.

I love how friendly and helpful the staff is. They have so many activities to keep everyone engaged. The food selection is also great. Based on the experience I have had so far, I would absolutely recommend this community to other families.

I recently moved my parents here after my mom fell and was subsequently diagnosed with Alzheimer’s. Everyone I have had the pleasure of working with has been amazing. I am very pleased I chose The Wellstead. It has made a difficult transition easier to navigate.

Everyone is very helpful and the staff is friendly! The doctor's office in building is extremely convenient and agility PT is located in the building also. [name removed] (I believe is the sales manager) is amazing to work with . After meeting her I knew my brother was in the right place!

My mom was in the memory care area. The staff was very caring and friendly. The facility was clean and well maintained. The food was very good (except the veggie burgers). I would recommend this facility to anyone. I feel like my mom was treated very well at [community removed].

The facility is immaculate. Staff know who I am and call my mom by name. There are activities daily in the lobby. Most times when I go to visit, there are snack and entertainment happening. Rio makes announcements regularly, so everyone is aware of what is happening. My mom is [age removed]and has memory issues. They give her all the help needed and check on her regularly.

We are so pleased with [name removed] , [name removed] and the Staff at the Home Place of Burlington. They are always available to answer any questions and everyone is so kind and compassionate. They take good care of our loved one, and we do not worry about her care.

I was impressed with the facility and the staff instantly when I visited. This is a very friendly / family oriented environment. My sister and I did the initial interview and tour and [name removed] was great. Every staff member and resident we passed spoke to us, some residents were so friendly they allowed us to visit their apartments to visually see the set up and how cozy the rooms could be. My mother had a delay in moving into her new apartment but we were still invited to come and enjoy the Thanksgiving meal with the other residents. Wonderful staff and they welcomed us all personally, even the chef. ? Location was a big factor, we felt right at home when we walked in and have continued to feel the same with each visit. We felt that our mother would feel at home here vs some of the other facilities. We visited 5 different centers and we experienced poorly kept locations, some with residents that didn't speak to the staff or us as we passed them in the hallway, didn't give the family feeling.

What we like the most about Overlook Green is the friendliness and that my sister feels comfortable. Yes, we would recommend this community to other families based on the experience we have had so far.

Very friendly staff. We chose this facility mainly due to the price and the cleanliness.

The staff has been extremely supportive and caring. They provided the guidance I needed to navigate the adjustments we've had to make to accommodate my grandmother's needs. I really appreciate how attentive the staff has been to my grandmother's changing medical needs. Every time I visit, my grandmother is happily engaged in an activity and looks comfortable in her "home away from home" as she describes it. Morningside helps to take away many of the worries I've had with becoming my grandmother's caregiver.

It's a "city " of its own! A resident has any amenity needed to live a full- senior life independently right there onsite! Beauty salon; movies every night, tours to museums. Transportation available for shopping to groceries, etc. Plus transportation to doctor appointments within a ten-mi radius. What more could a senior resident need? All utilities are provided in tent; along with WiFi. A medical monitor is provided for safety of residents. Housekeeping services include once a week stripping soiled linens ; washing & folding & bed remade. Vacuuming, dusting; as well as cleaning bathrooms & kitchen sinks. Laundry for personal items available to residents at no charge. Two meals: breakfast & dinner are available in dining room. Menus of your choice are included. Lunch is available @ an affordable cost. (Should a resident have a contagious medical issue; meals are delivered to their room. What more could a senior need?) BTW: church services are held @ my facility Sunday afternoon @ 2pm.@

What we like the most about The Forum is The staff, location, grounds and overall ambiance. It is very welcoming. I also appreciate the care they give my sister in law in the ambassador suites. I like the place so much that I recommended it to my parents. They have selected it and are moving to independent living. When and if the time comes, I may consider it for myself in the years to come.