Everbrook Senior Living

The other reviews are a bit unfair as they are only looking at things from the surface. The staff and facility is fantastic and have been instrumental in keeping my family member's meds in check as well as maintaining a normal healthy life. Very upbeat facility compared to others.

This is a wonderful place. Very nice but pricier option. [Name removed]

Stonebrook Village at Windsor Locks has been a blessing to our mother since Day#1! Sadly, we have had to help Mom move 3 times since my father passed away a few years ago...and each time it seemed she needed a little more support and was still feeling lonely and unconnected...even while living in another Independent Living community! However, moving her here to Stonebrook Village has been nothing but positive! Mom has been thankful and very happy with this move. She always tells me how grateful she is to be here with the attentive and caring staff-- and wonderful "neighbors". Her apartment is elegant, yet cozy! And I love the fact that she can have "anytime" dining here at Stonebrook-- which means that if I come early or later--we can always sit down and get a great meal together! If she feels like breakfast at 10 am she can get it down in one of the dining areas. Mom loves the meals and tells me all the time how deliciously prepared they are. It is wonderful for my siblings and me to feel completely at peace with Mom's living arrangements. We are thankful and grateful ourselves to have her in such, good, kind and capable hands.

Our family has just been through a real crisis situation in which both parents needed immediate intervention at once! Don't ask me how we would have managed without the flexibility, understanding and accommodations made by the very caring and professional staff at Stonebrook Village! From the director, the nurses, the receptionists, tour guides, cable guy and even the kitchen staff, everyone has been exceptionally easy to work with. Two parents transitioning into two different units has been an emotional experience for us. Thankfully Mom is now safe and happy in memory care, and Dad is getting the attention he needs to recover from his ICU stay. Thank you Stonebrook Village!

This is a wonderful community, and my mother is doing very well since her move here. I'am comfortable with her move, and she is comfortable as well. They have a great staff, and they are taking great care of her, and her needs. This is a community I would live in myself, it is very nice. I would recommend it to anybody. The experience is going well for us.

I am happy with the care at this community. We like that the staff is friendly and a good environment. The community is clean and well maintained.This community is nice for my mom to make friends with the nice activities that are offered to the residents. We would recommend the care and the value of this community to other families

I toured this community for my parents. This is a beautiful village. The staff was great and we able to answer my questions. At the time there were not a lot of residents living here. A lot of great activities are offered to the residents. I would highly recommend this community.

I moved my mom into this place and she is very happy and loves it!

Assisted living needs should be thoroughly discussed in advance.

We chose Stonebrook Village because of the size of the apartments, the proximity to family, and the facility itself is newer construction so it is very clean and progressive. They do have nurses available 24/7 which is a huge plus. I would tell others that I do think it is important for others families to request open communication and talk with them about what your expectations are. I think the facility is an excellent choice for those who are more independent and just needing few services, I think they would be happiest. I would recommend them.

The staff at this community are wonderful. They all work together to pitch in and support the community. The food is quite good and is continuing to improve. They offer bingo three times a week and they bring in entertainment. They keep the community clean and I would recommend it.

The staff are so good to my mom. They get her to do things when she doesn't feel like socializing and it's always best for her. It's very clean there too. I am really happy with Hillsbrook

The facility itself is lovely. Staff was attentive and helpful. There were times when I had questions regarding medication or Dad's physical conditions when they were very poor at responding to my inquiries. I often had to leave multiple messages. I would recommend to others.

I really like the atmosphere and the girls are very good with the residents there. The only thing I don't like is that if your wheelchair bound you stay in the dining room from breakfast till bedtime. Also they do have activities but they never leave that room only to go to the bathroom. That's the only thing I don't care for they need other rooms for the residents to go in to do other activities

I have especially been happy with the care she has received in their EGIS Memory Care. She moved there from assisted living in December.

The place is beautiful clean and staff have been wonderful. Food is okay. Took a long time with buzzer to get help when my mom fell. I do need to follow up as she forgets but they are getting better with communication. I would highly recommend due to clean and inviting facility and friendly staff. They have made my mother feel welcome.

My mom moved to another facility over a year ago. But the staff and food were ok. The cleanliness was good. Her room was nice.

This facility is very nice well organized maintained and well fought out in its layout to incorporate and create a positive community. The only downside is expense. Most services seem à la carte which may be good for some, but can be pricey very quickly. There is no opportunity when the money runs out for patients to stay, which can be traumatic to have to leave a community that people have created. As long as you can afford it this seems like a great option.

All Staff is very caring and empathetic. There are a lot of activities every day and out trips. The food is pretty good. My mom has been eating well. If they are not feeling up to going down they will send food up (not all the time, just if not feeling well). The apartment is good sized and the housekeeping staff keeps both inside the apartment and the common areas very clean.

There is an area of concern we didn't realize when we admitted [name removed]. This was concerning assisted living and the clear definition therein. By its license, AL is just that... care adjusted for the aged where there would only be a need for minimal nursing care. Right now [name removed] needs more nursing care than the AL can provide. Unfortunately, it wasn't explained in depth enough for us to understand what the challenges would be when her LOC changed for the worse. My feeling is that, though the probability might be low at admission, it needs to be made absolutely understandable before admission.