Enriched Senior Living

We decided on New Haven because it is a smaller facility with less people. The interactions between the staff and residents was another big thing that stuck out to us during the tour. The director knows everyone by name and checks in on them himself. I like that memory care is its own separate building with only 28 rooms. It is like one long hallway so it is impossible for the residents get lost and also the staff can keep their eyes on everyone. It has been a positive experience and I would highly recommend New Haven.

For us, [name removed] that we worked with in the beginning to get things going was very helpful. Her knowledge of the care industry helped us to understand what we might need when she was being placed. The facility is very bright and welcoming. There is a lot of natural light and it is very inviting. The color schemes are more blue and yellows, just vibrant and that was important for us. The rooms are well lit and the maintenance staff were great with helping to get things set up quickly. The staff go above and beyond and really care about the residents. Anytime we are there and ask questions people get back to us quickly. We have never had any issues with the laundry being done or anything like that, it is always on time. The meals are amazing! We have eaten here a couple of times. She tells us that really likes it here and is comfortable. She is not asking us to go home anymore which is huge. We would definitely recommend them to others looking.

We picked this community, they were the only place that had a sinlge room available. They can improve on adding more staffing, since there is shortage in staff. They were good at, calling and communicationg if my loved one had an incident, which was greatly appreiciated. I would recommend to other families.

New Haven common areas are immaculate and well maintained. The atmosphere is welcoming and when you enter the building you are greeted at some point during your visit. New Haven staff answers your questions and they are aware of what their clients are going through. They share information if they are worried about something and send pictures when they are doing activities. Common areas bring the residents out of their rooms and there are lots of interactions between the clients. We are thankful they are taking care of our loved one.

The staff at this facility are so nice and friendly and give personal attention to each resident. The nurses are very loving and caring and go out of their way to make sure the residents get the best care. [Name removed] and her kitchen staff always make sure that the residents are given food that they will eat. Several times my mother has requested something special, and the kitchen staff remember this and go out of their way to make sure her request is answered.

We have a very good experience here. Mom has really established her place and truly considers herself home. The whole staff is great and the house managers really understand and care about the residents. The kitchen team does a great job with providing a diverse menu and really listens and accommodates the resident requests. My mom, who is a very picky eater, really enjoys the food and loves the fact she has a say in the menu choices.

My dad is doing great at New Haven. He really loves it there, and they are taking great care of him.

This community is amazing for us! I would highly recommend this community to others for their loved ones. The staff, cleanliness, and everything has been really amazing here. The staff communication with the family has been great, they provide an immediate response to us with our questions. There are three meals a day and there are choices for the residents to choose from. Puzzles, games, and more are some of the activities offered for the residents to participate in.

The staff at New Haven in Floresville, TX has been wonderful to work with. They provided loving care for my grandparents. I can’t thank them enough.

Our family had an in person tour and it was a great experience, the lady who gave the tour was very thorough and willing to work with us

I have prayed about this for so long. I took care of my mother and it got to where I could not do it any longer. When we walked in to New Haven it was like one big family. It felt like walking into moms living room, it was so comfortable. They have a living area, dining area, and kitchen and it just felt very homey. I felt a sense of peace, everything was perfect so I did not have to go anywhere else. The thing I like about it the best is there is only 14 residents so it is a very small community and they consider each other brothers and sisters. There is a new activities director and I am anxious to see how that will work out. If we have had any issues they are resolved almost immediately. I would recommend them to others looking and actually already have.

NewForest Estates has been a pleasant experience all the way around. We have not had any issues. My mom is satisfied with the food and activities. The apartments are a nice size and well maintained. And the cost is nice.

New Haven Assisted Living and Memory Care is a wonderful community. The staff were great with my mom, especially miss [name removed]. They were all very attentive to her and to our whole family. The hospice company that they recommended that we use was great as well. This is a very good facility and we would highly recommend them to anyone. Our loved one was only here for 2 weeks and we wish she could have come here sooner.

Everyone that I met was really friendly. The place is really clean and nice inside. My Moms room is farely large, no complaints about the room. As far as I know, she is being well taken care of.

After many attempts to find a good place we came to New Haven. It has been excellent, staffed by caring people who make it safe and comfortable. The food is excellent, too.

Our family had an in person tour and we really liked the tour and the people we met. It did not really seem as clean as the other communities we looked at but it had a real homey feeling to it. It is smaller and the residents did seem more limited in their abilities. We did think our loved one would enjoy the kitchen set up, the kitchen is set up in the middle so the residents can see the chefs cooking the different maels .

My mother had exceptional care at New Haven of Tomball. She was placed into Memory Care and the staff/caregivers took great care of her. The caregivers had activities every day and when weather was nice, all residents would enjoy being outside. I ate with my mom and other residents during meals. The food was very tasty. The facility was clean and smelled fresh. The staff always had smiles and very helpful to the residents. If a resident had an immediate need, the caregivers were available to take care of the individual need. Medications were given on time. I visited on a frequent basis and knew all of the residents by their first name as well as caregivers. The Executive Director and Staff were very helpful with the paperwork for the move in and with other requests. They treated my mom and me like family. There is a Dr. that comes to the facility. Dental Services, Hair Stylist and Podiatrist Services are available at the facility.

This place is great and the staff is great as well.

I have lived as NewForest for 5 years and I love it here. I love the people love the staff all of them are always friendly, helpful, especially { name removed} I will stay here as long as we are able.

Our family had an in person tour and everyone we met with was very friendly and helpful.