Enriched Senior Living

I love the food, love that I'm close to my family.

I love the food, love that I'm close to my family.

It's a good place

Quiet family town

I had no problems with facility. I placed my father there on [date removed] and he passed away on [date removed]. The only disappointment I had was in a policy that was not verbalized to me when I reserved the room and I was NOT told about when I signed papers. Was never given a copy of what I signed until I went back and asked for it...when I was told there would be no refund. I paid a month but he was only there for two weeks...policy said they would charge for two weeks after his passing.... I asked when I reserved room if I’d get a refund if he died before month was up....NOTHING was mentioned about the policy even though administrator said she told me...Facility is phenomenal and caregivers were awesome....

They can't keep workers long enough, so we are the ones who suffer because our apts do not get cleaned or bed sheets+towels not washed. The same thing happens with servers in the dining room, but they sure go up on our rent every year, not realizing that we are not on a fixed income but in a declining income.

poor management for old people. The place is not as clean as it should be & activities are limited. No exercise equipment is provided. Apartment services very poor. Short handed on help. Food OK most of the time.

The people are very friendly. The activities are great.

I love the residents here… Lovely people that I enjoy being with I like and appreciate the activities provided.

We need more workers, servers and maintenance.

My review: The brain fitness is a good, actively -it makes my senses up. Could be expanded to 2 to 3 times a weeks and be even more helpful. As far as this community – the Jury is still out and I am a relatively new residents.

I would like to see permanent people at front desk, dining area, and housekeeping, the only way decrease the turn over is to increase their salaries!!! The food is much better since chef [Removed] has taken ever.

Mom is doing better since moving into memory care. The caregivers have been awesome. This community is well taken care of. The rooms are open to the common areas. This is a smaller community and they are not able to treat wounds. They do administer medications. They have a beautician that comes in once a week. They bring in animals and have other activities. I think they could have done a better job with her evaluation in the beginning as we found that assisted living was not working out for her.

Another good option, Yolanda was very nice and helpful.

To start with the positive this is a very nice looking community, and they always keep things very clean and well kept. The food is also decent, they serve 3 meals a day and they are generally healthy. The first problem I ran into was that the community made no effort to integrate the new residents into the community, no welcoming event or party or anything. They also just did not seem to have a lot of activities in general. The main problem was the transportation, which was one of the features they sold me on. They have one bus with 15 seats for a community of well over 100 people. It made me late to appointments more than once, and I've had to wait multiple hours to be picked up. It really was not acceptable.

I was really leery of this one. It was definitely a no when I went to go see it. The apartments were all off a breeze ways sort of thing and I felt like that might be a fall risk if it rained. There were a lot of little things that I just didn't feel easy about.

I was not at all impressed by NewForest Estates. There are separate buildings so if residents need to get to the dining room, activity room, etc. they have to travel outside. They have to keep the doors open because so many people travel with walkers or wheelchairs which we felt was unsafe. The community also just looked very poor and depressing, but the price was high. I would not recommend this community unless you are on a fixed income.

When our loved one was there the meals were not very good or on time so it became an issue for the residents who needed to take medication with their meals. Also we were told they have would activities going on during the week and that was not the case, either they did not have any or no one came to notify our loved one.

We thought it was way too many people in one house. They only had one bathroom for eight people - that's a lot of people! They had another little room with a potty in it for people to use the bathroom but it was like a closet with a toilet in it. It was awful. The staff there was fairly nice - that wasn't an issue. Just the facility as a whole felt like it was outdated and overcrowded. It felt homey because obviously it's house but there were a lot of improvements that could be made. I didn't think my aunt would like it there.

The people have been great. The food has been bad. There are little to no organized activities. Basically Bingo and that's it. The hot water hasn't worked in weeks. There are roomer going around that the place is going bankrupt.