Encore

Everything is good. It's a really nice place. It's clean, and the staff is real nice. The food is good. It's a little more expensive, but the quality is good. I am very happy with them, and I hope she doesn't have to move for a long time.

Well managed, well staffed, clean, efficient and friendly. Something that money can't buy is a true, genuine concern for the residents . . not at ANY price. I'm speaking of compassion that only comes out of a sincere respect for one's fellow human beings. The staff at Autumn Leaves exhibits that genuine caring. They are always patient and kind with the people they serve, yet they can handle difficult situations with ease and professionalism. Autumn Leaves seems to be singularly focused on providing the absolute best care available for individuals in need of such assistance.

My first experience with Autumn Leaves was meeting Diane Reier. She is professional, warm, and has a genuine passion for Autumn Leaves and her role in the service of the people that live and work there. The "So Much More To Savor" event was beautiful and fun. I particularly enjoyed interacting with the residents in the memory care center during the event. Seeing residents dancing to the live music and enjoying the delicious food that was offered by Chef Steve Martin and his competent staff was heartwarming and a totally enjoyable experience. I would unhesitatingly recommend Autumn Leaves to anyone requesting information about memory care communities for a loved one.

My mother was brought to Autumn Leaves in August of 2014 after carbon monoxide poisoning accelerated her dementia. We have been very happy with the care she is receiving at Autumn Leaves from the top down. The administrators are very accessible and the caregivers are compassionate and treat my mom with dignity. An added plus is the food is great and always offered on visits with my mom.

I cannot express how much of a blessing Autumn Leaves of Crystal Lake has been to my mother and our family. Everyone there genuinely cares for my mothers health and well-being and has put our minds at ease knowing she is being cared for and is safe. They keep her occupied with many activities and happy on a daily basis even when she can be a challenge. After much research we are so pleased we were able to find a wonderful memory care facility that reflected my mother's spirit.

I am very happy with them so far. I don't have any concerns or complaints. the staff is friendly, and it's kept very clean. It's a nice place.

We came for a respite stay, we loved it and it was great. There were a few problems in the beginning, but I spoke with the director of nursing, Jody, and she took care of it right away. They handled everything really well, and right away. The place is beautiful and the rooms are beautiful, and it's all open. The food was excellent. I would bring her back for respite care again, no problem.

When we toured Autumn leaves we gave it the sniff test. Although the facility has been there more than five years, there were no unpleasant odors. We have seen staff quickly clean where cleaning is needed. As we toured we met staff members who greeted us and told us what their duties included. It soon became apparent that, as it is in many families, everyone does a bit of everything. The staff assisted us in preparing for my Mother's move from a warm weather climate to Autumn Leaves. I doubt that her move would have been so smooth without their assistance and expertise. They participated in the move as well as providing us with materials suggesting what toiletries she would need as well as what clothing she would need. Her room was decorated (paint, etc.) and ready for her to move in. My Mother arrived at Autumn Leaves the day before the Thanksgiving celebration. She enjoyed the 'family'-style preparations for the big day; she called my attention to the theme decorations which she saw. We both enjoyed the buffet dinner that evening - turkey, mashed potatoes, squash, salad, rolls, pumpkin and pecan pies. Outstanding Thanksgiving fare. She has been sleeping well, eating well, and participating in the various activities. I like that staff encourages her to participate, even if it is as a spectator. She is encouraged to remain up and about during the day. She has met many of the residents already. One day when we arrived, she was sitting in a comfortable arm chair, instead of her wheel chair, talking with several of the ladies. We didn't expect such a change so quickly but have been pleased to see it. Mother has been pleased with her interactions with the staff. They are quick to recognize her needs and respond to those needs quickly. The staff has been helpful to us by letting us know her needs. She lived in the warm weather climate over twenty-five years so our first job was to shop for warmer clothes. The staff lets us know when her toiletries and other personal items need to be replenished. Even after the contract was signed, and a week has passed, the staff remain friendly and caring. The staff has exceeded expectations in all areas of Mom's care. We are grateful for all they do to help Mom feel comfortable and at home in her new home.

When mom & dad both developed memory loss / dementia at the same time, we were suddenly faced with the challenge of how to care for them. We evaluated many care facilities in the area, but felt Autumn Leaves was the only one totally devoted to memory care. Our experience with Autumn Leaves over the past year and a half has been very rewarding. While any facility can provide for the necessities, Autumn Leaves management and staff exhibit real human warmth and compassion when caring for their residents. We have visited at all times of the day and night, unannounced, and the care has always been consistently good. It is also reassuring to know that there is a nurse present 24/7 should the need arise. There is real peace of mind knowing our parents are in a clean, safe home-like environment and are being well cared for.

Autumn Leaves of South Barrington is truly a beautiful, home-like environment for my loved one. The staff is friendly and well trained. The 24 hour nursing care is wonderful. Since it is brand new it has all the bells and whistles that you would want for the ever changing world of memory care. It is spotlessly clean and the furnishings are beautiful. The food is delicious and served in a homey environment. There are daily activities for the enjoyment of the residents as well as monthly support for family members. I give it a complete 5 star rating.

From your very first steps onto the property Autumn Leaves is as lovely as it is welcoming. Their staff is warm, trained and friendly. Since it is brand new it has all the bells and whistles in this ever changing world of Memory Care. Including support care for families. The 24 hour nursing staff are wonderful and keep your informed. No matter what time of the day or night, I go the residence is spotless. The food is delicious and is served in a pleasant atmosphere. It feels like a home and not a facility. Daily activities are planned for the residents enjoyment. It truly is a lovely facility

The facility had literally opened a month before Dad was admitted. It's a beautiful setting all on one level with capacity for 45 residents. Dad was number 12 or so and we were able to select his room from those not already taken. The entire staff, from healthcare to operations is the most wonderful, caring group of providers. The family is very comfortable with Dad's care. As he is the oldest and most feeble of the residents, he is well attended to. There is a chef on duty to prepare all the meals which are healthy and very delicious. The nursing and professional staff are very dedicated and well trained to handle the memory-challenged at the facility. I give the Autumn Leaves a 5-star rating on service, care and facility environment.

They do a really good job. It's very clean and the staff is very friendly. It's a good value, it's 1100$ less than the last place I was. They are very attentive, and they have lots of activities. The food is good, I am happy here.

We made the selection based on location. The location is the most convenient of nine options that we looked at, to all of us, the closest and most convenient. Value was a consideration high on the list; the cost is the most reasonable. It had to be a memory loss facility. She was in a situation that didn't specialize in memory loss and there were gaps in her care. They seem to have plenty of activities to do all of the time, though my mother doesn't necessarily take advantage. We're still trying to resolve questions about when the family needs to get engaged, and how to get them engaged in certain activities; for instance, what family members to call; that just takes time. They've always responded to us when we raise something. For instance, my mother lives raw fruit and vegetables. Most people at senior centers do better with cooked vegetables. They have made a change for her to make more raw fruits and vegetables available to her. We think this facility is a very good choice.

They are probably the best place I've ever seen. They are fabulous. I haven't had any concerns about anything, not the food, or the activities, not anything. They are great! They are clean, and friendly, and we couldn't have found a better place.

They are doing a great job. They have really good caregivers they are really committed to giving great care. Our loved one is doing really well. We haven't had any complaints or issues with the food either. We are really happy with them.

I was lucky to find a place so close to home. It was a home away from home for my husband.

I'm plead with Bellvue facility. I'm satisfied with the friendliness of the staff, cleanliness of the facility, care they provide, and just overall services.

Everything is going well at Autumn Leaves. I'm satisfied with the services, care provided, friendliness of the staff, and cleanliness of the facility. So far so good. The staff is very accommodating.

I have nothing negative to say about Coventry of Mahtomedi. The facility is beautiful! The place is wonderful, and staff is very caring. I'm satisfied with everything.