Encore

We made the selection based on location. The location is the most convenient of nine options that we looked at, to all of us, the closest and most convenient. Value was a consideration high on the list; the cost is the most reasonable. It had to be a memory loss facility. She was in a situation that didn't specialize in memory loss and there were gaps in her care. They seem to have plenty of activities to do all of the time, though my mother doesn't necessarily take advantage. We're still trying to resolve questions about when the family needs to get engaged, and how to get them engaged in certain activities; for instance, what family members to call; that just takes time. They've always responded to us when we raise something. For instance, my mother lives raw fruit and vegetables. Most people at senior centers do better with cooked vegetables. They have made a change for her to make more raw fruits and vegetables available to her. We think this facility is a very good choice.

They are probably the best place I've ever seen. They are fabulous. I haven't had any concerns about anything, not the food, or the activities, not anything. They are great! They are clean, and friendly, and we couldn't have found a better place.

They are doing a great job. They have really good caregivers they are really committed to giving great care. Our loved one is doing really well. We haven't had any complaints or issues with the food either. We are really happy with them.

I was lucky to find a place so close to home. It was a home away from home for my husband.

I'm plead with Bellvue facility. I'm satisfied with the friendliness of the staff, cleanliness of the facility, care they provide, and just overall services.

Everything is going well at Autumn Leaves. I'm satisfied with the services, care provided, friendliness of the staff, and cleanliness of the facility. So far so good. The staff is very accommodating.

I have nothing negative to say about Coventry of Mahtomedi. The facility is beautiful! The place is wonderful, and staff is very caring. I'm satisfied with everything.

Our family had experience with senior assisted living communities, but had not looked into what happens after that. Events occurred very rapidly and we found ourselves looking for a memory care facility. APFM was able to give us eight different facilities to consider. We were impressed with the memory care programs of all eight. The family developed serveral criteria to narror the list - available vacancies, access to out doors, smaller rather than large, and proximity to family. Using these criteria several family members visited the sites. While we each saw each facility differently, we quickly began to build a consensus that Autumn Leaves best met Mother's and the families needs. We affirmed our conclusions with Mother's physician. We conversed with out of town family members who were unable to visit the sites as to our findings in order to bring them into the process. Once the family had all agreed, we moved forward to transition Mother to her new home. Autumn Leaves was very cooperative in assisting us with the transition.

This was absolutely beautiful! It looks like a nice hotel with a fine dining room. It's very clean and well maintained. They have large bright apartments with lots of windows. They could offer a lot to a social person such as my loved one. Teri Bradford was very interested in finding out about my loved one as a person in order to find the right level of care. Could be a great fit at a different time.

This place is really good. Staff goes out of the way to help. Place feels like home and comfortable. Staff makes everyone feel good .

My step dad became a resident here about a month and a half ago. We have been absolutely blown away by the kindness of every single individual that works here. I honestly didn't think a place like this was even possible. The way they continually show compassion and honor to the residents and their families is better than anything we could have hoped for. Tarran (sp?) the manager sets the pace of creating a great culture, but there really has been no exception. Everyone is just great, and we are so thankful.

They've done a fantastic job here so far! It's a great place, I'd give them top marks across the board. The facility itself is clean and well kept, and the staff are all very friendly! They do a particularly great job keeping families up to date on how their loved one is doing. I've also had a chance to try the food, which I liked! We toured quite a few communities, but after seeing this one first the rest paled in comparison!

It's been great so far. The staff is friendly, and it's clean. They are responsive and attentive, and they have plenty of activities. The food is great. When we were touring, we really liked Carol the director of sales and marketing, she was very warm and sincere. The ambiance was another big factor for us. Those things helped us know that we had found the right place for us.

They have the best staff here. Ayisha is awesome and Joey, RN, is excellent at PT care.

Stacey RN is wonderful and is patient care driven. She takes the initiative to resolve any issues for her residents in a timely manner.

Everyone here is exceptionally kind and helpful. Especially Laura D and Terran and Stacey. We are pleased with this choice.

My mother stayed here for respite care and was very comfotable. The facility is very beautiful and set up in a way that is very fluid for the residents. The staff is caring, attentive and kind. They treat the residents with respect, and they feel like friends.

The staff is awesome, great care and attention to detail. Staff well trained and courteous.

Very nice. The people are kind and courteous.

I am still learning how well this place was planned. I love the atmosphere and how the residents enjoy. I am here to help make this a better place.