Encore

Excellent communication from caregivers and administrators. Administrators know the residents and participate in their care and lie. Very clean. Staff is always available. Lots of activities.

We chose Revere Court of Crystal Lake because it is a small facility and it is primarily for memory care residents which leads to more personalized care. The room sizes are more spacious than some others that we looked into. They do have shared and private rooms available. I would absolutely recommend to others looking and already have.

Everyone has been very caring and helpful, the care givers were fantastic. From the sales employees to the administrative staff, the receptionist and the therapist were all fantastic, especially the nurse assistants and aids. We did not have any problems with anyone, it was a good experience with a fair price.

I think they're great. It's a very nice community located in the wood. That's what attracted us to it was all the nature around, the deer and the animals. and the overall fact that there are four cottages, all on the first floor. So residents aren't stacked on tope of each other like at other facilities. They offer quite a bit that other communities don't. They have an actual nurse on staff. They also have doctors who come in and have visits with patients on-site, including for memory care. They have a salon where you can get your hair and nails done. There's also a dentist that comes in once a month. So they have a variety of in-house things that attracted us to them. It's a great value. The staff is very nice. They do puzzles and different things, but I would like to see a bigger variety of activities, especially for more mobile residents. But I'm sure Covid is playing a part in that with limited outings. They have a bus, but it hasn't gone out since we've been there. It is an assisited living facility, so there might be the occasional smell here and there. I feel like that's the case anywhere you go, but overall they keep things clean. And I would highly recommend them. It's a really nice facility.

We couldn’t be more pleased with our experience at Kenosha Place. The lovely atmosphere is definitely stand-out, and I really feel good about my father being there because of the staff. They’ve reached out to see if we have questions as he’s getting settled, and have been incredibly helpful. Other residents I’ve met there, along with the activities and events make this a top choice, and help keep my dad engaged and cared for.

[name removed] did a wonderful job of explaining and answering all of our questions. She showed much empathy for our situation. We appreciated her thoughts and suggestions. We had the opportunity to see a room of a couple just moving in which helped understand the transition process. Everyone on staff we met was very friendly. Our overall experience was very good and we were impressed. We can tell this community is very family oriented.

The community makes me feel that my loved one is very safe. The staff is very friendly and the community is kept neat and clean. The food is good but can sometimes take a long time to be served and they have activities but communication needs to be better about what and when things are going on. I would recommend this community to others based on my experience.

The compassion of each staff member to residents and their families is truly genuine as is their caring. Still the absolute best community in the area! They are my personal heroes!

This facility is very organized, thorough, and caring. All of the staff are professional and knowledgeable. There are daily activities to keep the resident's needs and bodies active. Communication was phenomenal. I feel so good about my mom being here and would recommend it.

The staff are just wonderful with the residents. There are all kinds of activities to to keep the residents engaged.

My husband has lived at Revere Court for over 3 years. Everyone is so patient and caring. Thank you and god bless!

Best staff and care for my dad ever!

Our mother recently moved into the Randall Residence. The staff was very helpful in making the transition a positive experience. Everyone was caring and treated us with warmth and kindness. During the registration process leading up to my mother’s move, [names removed] were super helpful and made this difficult transition very easy for us. Our family is happy that we chose Randall knowing that our mother is receiving excellent care. Kudo's to the entire staff.

My mother has lived in the memory care community for more than 5 years. Choosing it was one of the best decisions we ever made. The staff at Revere Court is excellent. They are very caring and patient. My mother has received excellent care. The facility has done an excellent job of keeping residents safe and connected with their loved ones during the pandemic.

My father has lived at Revere Court for over 6 years and I can't say enough good things about that decision. The staff is amazing and enriching on a daily basis. We love the community and so blessed they care for our loved ones in our absence.

The staff at Revere Court of Crystal Lake are loving and caring. They take special care to give my mom individualized care and attention.

Our family had an unexpected need for help for a favorite uncle, and those of us who could help lived on the West coast. We called several places in McHenry, including Randall Residence, while our uncle was in the hospital. We needed to have everything ready for him so he could be transferred to rehab and then to assisted living. Our first contact was with the front desk, who referred to the Director of Sales & Marketing. The director was better than we ever could have expected. It was like speaking to a good friend or a friendly neighbor. She sent us the information the same day, and spoke with us several times before we arrived. When we took the tour, it was like meeting up with an old friend. Our uncle was given the same tour a few days later so he could choose where he wanted to be. The concierge, medical rep and maintenance man were all so very helpful, and made our Uncle feel welcome and comfortable. The day we moved him, each person who would be treating him visited.

We chose Countryside Manor because it is beautiful inside and out and you can tell that is is well kept. The people here all looked happy and they had all sorts of things to do as well. The room sizes here are very spacious. It is a very nice place and I would like to go there myself. I would highly recommend to others looking.

very nice place. this is my choice for my mom. now i just have to talk her into it. really liked the patio door to the back yard

Words don't express how pleased we our with the Revere Court staff. You can't help but notice the little things the staff does to be sure their residents are cared for. From ensuring that no resident is left by themselves to a smile or wave as they move through the halls. Pre-Covid there were always activities going on to keep the residents engaged. Special shout outs to [name removed]. Management handled the Covid pandemic very well and should be commended on the low infection rate among staff and residents. We get calls from the nursing staff when necessary to report on the health of our mom. The building and grounds are well cared for. Choosing a care facility can be stressful but we have no regrets with Revere Court and can recommend them without hesitation.