Elegance Living, LLC

My mom has been in Elmcroft of Valley Farms just over a month now. My husband and I just returned from a visit to see her there and were very pleased with the care she and the other residents are receiving. The caregivers are very warm and caring people and the supervisor over the memory care units is excellent. She's been very available to us, especially in helping us to know how to best relate to the struggles my mom is having with her dementia. My mom is receiving good and nourishing meals, interaction with the other residents and a warm supportive environment. We are very pleased with Elmcroft and would highly recommend it.

Tour went wonderfully. We will move forward with a deposit within the next day or so.

I had to move both of my parents at the same time from Pennsylvania to Maryland. Both were diagnosed with dementia. My mother being more severe. The first day there my mother did not respond well and was not able to stay. However, the staff assisted me in finding an appropriate facility for her to receive the type of care she needed immediately. Within three weeks, my mother was able to return to Tranquility and is loving her new "home". During her three weeks away the staff of Tranquility paid special attention to my father so that he felt at home and kept him busy so he wouldn't miss my mother so much. They are both very happy there. They love all of the staff workers and especially love their meals. My mother has responded well to their great environment and exceptional care. The staff is very patient and kind to my parents and it is a blessing that I have found a place where I know they are safe and cared for everyday.

I think Symphony Square is a very nice facility and the staff is exceedingly kind. Things are going very well there.

Tranquility has been a wonderful place for my Step-Father. He is happy here and I know he is in a safe friendly place. The Senior Advisor I worked with was wonderful in helping me find this place that fit his needs.

Overall this is a great environment for my mother. Personally, I would liker to see a few more hands on activities that are simple for the seniors. Such as a simple decoration for the holidays, or maybe even a class on microwaveable foods. Teaching them how to use various methods to create things in their rooms that they may enjoy to have around. Otherwise, all is great!

At Tranquillity at Fredericktowne they are doing a nice job. Some things aren't perfect. One is their promise to provide green salads or fresh fruit at all meals. I made clear that that was a primary criterion in selecting this facility, but it isn't consistently provided. I would like to see this improve. Management staff are extremely helpful and friendly here. Overall it's been an extremely positive experience.

I think they do a great job overall at Woodholme Gardens! it has been a great experience right from the the start. Audrey, the sales rep we worked with, was personable, understanding, compassionate, and knew how to keep in contact without being pushy. The staff in general are for the most part friendly, professional, and cordial. The facility is clean and well kept, and they've got a lot to offer the people who live here. They've got good food, a variety of activities, and just a good atmosphere overall. I highly recommend them!

Overall we are very pleased with how things have gone at Woodholme Gardens, it is a fantastic community. The facility itself is attractive, and always immaculate. Both the common areas as well as the residents rooms are kept spotless, and the same is true of the residents. My loved one always looks clean and well taken care of. And the care staff they have working here are wonderful. They treat the residents with a tremendous amount of understanding and respect. They know the sorts of behaviors and issues that dementia patients can face, and they are patient and respectful. My loved one has really settled in well here, he has made friends and he even loves the food! However, one area they could really stand to improve is their billing department. We've had discrepancies in the price we were quoted and what we were charged, and when we pointed this out to them and they said it would be fixed the next bill they arrived was also incorrect in a different way than what we had already discussed. And to top all those issues off the person who is in charge of their billing is hard to get a hold of, she never seems to be in her office, and doesn't respond quickly to messages that are left. All that being said, it is a wonderful community, and I would recommend them highly to anyone!

The person Margie Director of sales she has been wonderful. The residents seem happy. It's beautiful. I just can't enough about it.

We chose this community because it was in our budget and it was close to were our family home is. Our mother was able to stay in the neighborhood. The feeling of Greenwich Bay was very warm, welcoming and supportive; they really made us feel like we belonged there. Our mom has been adjusting wonderfully and we are thankful for A Place for Mom. It seemed like perfect timing for our situation.

We chose Greenwich because it was in a very easy to get to location for our family. It is located close to our home. We also like the room they had available location, it is pretty centrally located to everything that is needed or wanted. The room is very easily accessible. We are very pleased with our choice and would recommend it to anyone.

I like the cleanliness of the community. Full calendar of activities and weekly field trips. They also seem to have a full menu of food options for my mom. Yes I would recommend

We have been very satisfied with Anchor Bay. I would recommend it to others

The staff is very nice, and will give you a thorough tour of the place. Everything is centralized, which is great for people with limited mobility. It is one of the better bangs for the buck -- feels like luxury but much more affordable than some of the other communities in the area.

Staff is extremely friendly and appear to really enjoy their jobs. My mom is extremely happy. A negative is that there's no oversight of who comes into the building. I've never tasted the food, but it doesn't seem like there are a lot of healthy options.

I think the staff is quite good. Both the health director and the facility director are pretty communicative and responsive, with occasional lapses. The other staff members are competent and pleasant and seem to really like the patients. Our family member says the food is good. The rooms are a little sterile in Memory Care but that seems to be the rule in these places. The common areas in Memory Care are not as nice as those in assisted living. However, overall I think this is quite a good facility.

Staff is very kind and really do take good care of the residents.

Very nice, make her happy and feel welcome, wish the rooms were bigger for the price. She complained about the food but unless its not a stick of butter with salt on top, she was going to complain no matter what

Such a difference after Capitol Ridge which was not a good match. This does not feel like a hospital and the function rooms are more modest. The grounds are beautiful. Plus the price, although still almost beyond my means, is more reasonable. Not as top heavy with managers. I do wish the meal times were different. 8. 12 and 5:30. And coffee for self service near lobby should return. I will ask that the piano in memory care be tuned. I would play it if it were and wouldn't mind an audience. Music is so important to memory care. The main lobby piano is fine but very public.