Elegance Living, LLC

The team at Symphony really cares about their residents. We have been so happy with the level care from the nursing team, the Director, the physical therapist and support systems. They have worked with our family to ensure that our family members receives the proper care then need to keep them healthy and safe while providing additional activities for socialization and a top notch physical therapy team. We would highly recommend Symphony at Valley Farms.

The facility is beautiful. You feel like you are in a hotel or apartment building rather than a medical place. My dad enjoys the musical entertainment. Dad is well cared for.

We moved my Mom in recently to Elegance and we are so happy. Carly really made the process simple and smooth, we weren't familiar with this process, and she offered so much guidance and comfort. We had toured a few places locally and in our experience none of the other communities we saw gave us the same support and peace of mind that she and Elegance had given. The staff are all on the same page and the management team has been outstanding. We are grateful my Mom is in a community we trust and know she will be cared for.

All categories are a 5. My mom is very happy there. She has made a lot of friends and considers Anchor Bay her home. The room sizes are very ample. She started off in a 1 bedroom and it was almost as big as her condo. She is now in a studio. It is much larger than studios we saw at other facilities. She has a large window that she enjoys watching the birds and wildlife through. Occasionally she sees deer. Also, I would like to add a comment about the staff. They were very helpful and supportive during and after my mom's heart attack. They all know me by name and are very approachable.

Some of the facilities have a kitchen that residents and their families can use. If someone likes to bake, that is a nice feature. Symphony does not have that. I like that Symphony has the residences all on one side and the common areas are together on the other side of the building. It makes it easier for residents with mild memory issues to find rooms where the activities are.

The facility staff in memory care and the sales liaison could not have been better or more reassuring. The facility is clean and safe for my aunt. [name removed] was excellent and made things easy. Looked at many facilities but felt Tranquility was best all around choice.

We moved my mom in 2 weeks ago. The staff has been wonderful! Everyone treats my mom so nicely...as if she were their mom or aunt. I am so glad we found Woodholme and would recommend this facility to anyone looking for assisted living for their loved ones!

The facility is always spotless my mother is always very presentable enjoys being there and the staff is friendly and quality of care exceeds our expectations. She has "shared unit with a shared entrance hall and bathroom and private bedroom. The bedroom is a good size plenty of closet space she has a small desk/makeup area. Her room is always spotless too. She is in memory care they seem to keep everyone busy with different events crafts etc and will take them out for ice cream and other short trips occasionally.

It has been an incredibly positive experience for my mother since she decided to move into Anchor Bay during the Fall of 2024. She is in love with the size of her apartment (the largest of any unit she got to see when touring different communities) & is looking forward to the nicer weather ahead so she can take advantage of the breathtaking views of the Barrington Nature Preserve that the Anchor Bay community is situated on!

My mother had an accident, and after weeks in the hospital & rehab, we decided she would not return home, where she lived alone. We toured two local A L facilities, and set up a time to take my mother to make her own choice. From the first phone call, to arriving for the tour, everyone is so friendly and welcoming, including the residents. Much to my surprise, my mother showed no resistance, and quickly chose Anchor Bay, thankfully! [name removed] & team helped to make the transition from rehab to the apartment quite possibly the smoothest ever. They help with arranging the movers who specialize in these sudden situations, and even helped with paying for part of it, which was a nice surprise! All of the staff, from the front desk, kitchen, maintenance, housekeeping, nursing and other medical staff, couldn't be more helpful and supportive. No one has hesitates in responding to any question or concern. Every need gets met, and our peace of mind is intact & priceless. Most importantly, she's happy!

This search was new for me. In no time, my husband went from a vibrant, healthy guy to someone who was walking around our house, hallucinating in the night and in cognitive decline. After 6 weeks and no sleep, I called his primary care doctor and asked to prescribe a sleeping pill for my husband. The doctor called back and said 'get him to an ER as soon as possible. Psychoses was the word he used. So I did that. After 10 days in the hospital, I knew [name removed] couldn't come home right away or maybe ever. The social worker at the hospital suggested Anchor Bay as one of the facilities he works with. In fact the next day after he had moved in, [name removed] said 'this is a very impressive hotel'. The staff is kind, caring and always know how [name removed] is doing. I don't think you could find a better facility for someone you care about.

My stepfather moved into Anchor Bay EP approx 1 month ago. [name removed] and the team at AB was tremendously helpful, informative and patient. My stepfather is very comfortable in his memory care apartment. It really looks terrific. He's eating well, conversing with many of his neighbors (residents) and staff. He appreciates the quality of the food and the cleanliness his apartment and the common areas. Thank you Anchor Bay

Everyone gave us an opportunity to ask questions, did not feel rushed, and the staff on the memory care init are experienced and look out for the residents. I can personally attest to the food as we had Thanksgiving with my mom. Studio and 1 bedroom units are newly painted. Large enough for furniture without feeling crammed Clean. Bathrooms are handicapped accessible. Rooms available for special events for residents and families. We used a lovely solarium for her 97th birthday.

The facility is very nice. The rooms are spacious, clean, and comfortable. The staff is friendly and helpful. [name removed] (Administrator) does an excellent job. She goes above and beyond to make residents feel at home.

The responsiveness of Anchor Bay East Providence to my mother’s particular needs made the transition to memory care much easier. Thanks [name removed]! The whole family, including my mother, is very happy with where she is now. The meals are great too.

The staff is very caring and the community is always clean. There are plenty of activities to do, entertainers several times a week as well as all the usual stuff like bingo and exercise classes. They do it up for all the holidays and birthdays. It’s a really nice place.

My Mom moved into Anchor Bay following a rehab stay after a fall, in October 2020. She has been a resident for 4 years and counting. The staff is and has always been incredibly friendly, attentive and capable. They take the time to get to every resident by name in addition to their interests, abilities and unique situations and needs. The atmosphere is very comfortable and the facility is fresh and clean. At 96 1/2, my Mom has felt very safe and comfortable living at Anchor Bay, and even though it's not her original "Home in NY State", she has said so many times that she really likes where she's living! I have recommended Anchor Bay to many of my friends who have decided to visit and move their aging parents into the facility, too! There are all kinds of activities and outings, as well as Holiday and special celebrations to appeal to almost everyone! From the time you walk in the front door, you feel welcomed and comfortable ~ for us, it's a great Place for Mom!

In late summer we had to place my mother in law in memory care. This was a difficult process emotionally and logistically. Anchor Bay is the perfect fit - it's the right size and the staff is so friendly and always know the updates on how my mother in law is. We couldn't be more grateful to [name removed], the Director of Sales and Marketing that wears MANY more hats that you'd expect with that job title, who we still see almost every visit. The move in and weeks after were a hard adjustment for our family. We were told by key staff members to trust the process and were given a timeline to set our expectations. Selfishly we thought our case was different, but now that we are past that estimated timeline we realize they were absolutely right. My mother in law is thriving at Anchor Bay with a solid routine, healthy meals, assisted care for showering... she is SAFE, and we are so grateful. This is never an easy transition, but if you have to make it, this is a lovely place to do it.

We have been satisfied with the care, food, and communication with the staff. Always a lot going on to get involved with and encouragement from the staff. It’s clean and modern and has a nice feel of being at home.

Anchor Bay is the perfect place for our loved one! It’s clean, bright & cheery! You walk into the lobby and it feels like you’re entering a house. It’s warm and welcoming. The staff is very attentive, friendly and always smiling. The activities director is truly amazing- offering many wonderful and fun activities. She really gets to know the residents and their interests. The admissions director is terrific and very impressive. He knows all the residents personally and always greets them by name and converses with them. The only complaint that we hear about Anchor Bay from our loved one is about the food. That has been an ongoing issue. Other than the food, Anchor Bay is perfect for our loved one! She is doing well there, socializing and enjoying all the activities. Her apartment is very nice with a little patio which she loves! Thank you Anchor Bay for making this transition easier and pleasant.