Eden Senior Care

The staff was always friendly and helpful at Dimensions Living Prospect Heights. Communication with the family was adequate. Better communication between staff for different shifts could improve. When we would tell a nurse about a procedure for our loved one that needed to be done, it was not always passed down to the next nurse. Otherwise, our experience here was very good. I would highly recommend this facility to others.

Three observations: 1. The staff is not overtly friendly but they are amenable, cheerful, and responsive. 2. When my dad was receiving care at home from my mother, she was about killing herself to give him excellent care and was guilt-ridden about making the decision to put him into residential nursing care. The plain fact is that my dad is thriving at Windsor Heights. Mom visits every day. It's a win-win. 3. It is sad to see so FEW residents receiving visitors!!!!!

I can’t praise Windsor enough for the loving and high level of care my wife received at the facility. I always had a piece of mind when I was not with my wife, that she was safe and was receiving the same level of care even though I wasn’t present. I highly recommend Windsor for the care of your loved one!

My mother is currently a resident at Willow Falls. Honestly, my mother and I have both been very happy and impressed with this facility. The staff is very professional and sincere where you feel that your mother is valued. It's an affordable place with a high quality of service. I would highly recommend this facility to others.

Our family and loved one had a great experience at Mission Creek. Our loved one enjoys the meals offered. The staff take very good care of our loved one. There are times on the weekends the community doesn't smell the best. Mission Creek has a lot of great activities for the residents, and they are good at getting the residents involved with the activities.

I met the Community developmental director at Cardinal Court, when considering possible long term care for my father. She was professional and kind. She walked me through the process for if that time came and continued to check in with me for support and encouragement as I cared for my father. On one of those calls, I expressed the turn of events that I was having at another "Rehab Facility", she along with the Administrative director and Nursing director helped me get my fathered transferred and settled. Within a few months my father was social, active, walking again, eating and happy! I cannot express our appreciation for the care and love you've all shown. From the awesome Nursing staff and Caregiver's to the Secretary and Receptionist; Business manager; Activities coordinator; Head chef; Maintenance director and 'Everyone' in between, "Thank You"!! What a wonderful community, clean, kind and professional!!

Overall, we were very pleased with the total experience during this difficult time. The hospice group they are linked with, Accord, also did an excellent job. Of course, it is very expensive, but I realize that it is what it is. And fortunately we had the funds, at this time, to do this.

My Mom has been at Clifden Court Franklin since October and is loving the activities in the West building organized by [name removed] the life enrichment coordinator . She has way of getting her out and social !! My mom says she’s my friend, very loving and nicknamed her “the little one”

The whole staff was easy to work with. Mom enjoyed the meals! What stood out to me at this facility was the ease of working with the staff getting paperwork ready. There were activities everyday. The weekly trip was going out to eat at a nearby restaurant. Mom enjoyed the employees! Said attitudes were good. I personally would recommend!

The Cardinal Court staff and caregivers are some of the most caring and compassionate people on the planet. They have been very responsive to all my needs and questions. They have taken exceptional care of my wife.

My loved one moved in a couple months ago and our experience has been very pleasant! Staff are all very friendly and there are a lot of activities the residents can participate in. I was very nervous about putting my mom into memory care because of horror stories I have heard, but this was not the case here. My mom has thrived here and all my nerves were for nothing. If you are on the fence, don’t be, it was a great decision we made!

I toured this community and the tour itself was excellent. They spent a lot of time with us. I did notice the apartments were older and not as nice as some of the other places that we looked at.

They gave a detailed tour, answered all questions, people seem to really care. Feel they can provide more info for people on memory care units as to what is done on a semi monthly basis.

My mom has been at Cardinal Court for approximately 18 months. I have nothing but positive words for the professionalism of the staff, the quality of care delivered, and the condition of the facility. Anyone faced with the difficult decision of finding a place for a loved one should pay Cardinal Court a visit.

If you have family members that need memory care, I recommend you take some time to tour the facility. After an accident, my father was in several facilities for rehab until he needed long-term memory care. I called and toured several facilities and was most impressed by the Cardinal Court facility and staff. I visit my Dad at different hours of the day, always feel welcome, and am impressed by the staff's patience with the residents. Various members of the staff have provided recommendations on ways we can help my Dad as he transitions into his new living arrangements. While no living situation is perfect, I feel like the staff does their best to care for the residents and keep me informed as well.

If you are in search of a residence for your loved one, I highly recommend Cardinal Cour to be your choice. This facility checked off every box we needed and then somewhen we were in search of a place for my father. The staff goes above and beyond to ensure your loved one feels like they are right at home. The staff is specialized to provide the needed care, compassion and experience to those living with Alzheimer's Disease, Dementia and other memory issues. I knew my father [name removed] was in great hands, plus the facility has special safety features and protocols in place that gave me piece of mind. The staff does not make one feel like they are just another number, but rather treated with love, compassion and a part of the community. The staff provided updates and kept me informed of my father's health, wellbeing and other matters. Thank you so much to [name removed], [name removed]and all of those who made my father feel like he was right at home during his stay at Cardinal Court

Cardinal Court came highly recommended by a family friend whose mother has been a resident for several years. During my initial visit I was overwhelmed that I had to decide on a new home for my mother in less than 10 days. Our original plan fell through and I was desperate to find a facility that could properly care for my mom. I spoke with [name removed] over the phone and she was so compassionate, professional and knowledgeable. I set up a tour the next day and was very impressed with the facility. It was clean, no weird odors, and the residents were in the common areas. I liked the fact that the residents had the entire community to roam and were not locked into a small unit like other facilities. Move in was easy with only needing clothes, bathroom supplies and a couple of personal touches such as photos. Everything else was provided. Which for us was a huge bonus. My mom has been at the facility for 6 months and I am very happy with her care and communication from the staff.

It's been a whirlwind since mom went into assisted living in the middle of the pandemic. Everything happened fast and we needed more help than we knew. Cardinal Court gave us peace of mind that she would be taken care of when we couldn't be there, but, more than that mom has found her passion for art again and spends all day coloring instead of hiding out in her apartment watching TV. It's wonderful to see her have the best quality of life she can at this point!

My 79 yr old brother who has dementia, has been at Cardinal Court since 4/22/21. I have had 2 family members in nursing facilities who both had dementia so I knew what to look for when I took the tour of Cardinal Court back in April of 2021. I did not see one negative thing about this Assisted Living place. All of the staff from [name removed] the Administrator, Nurses, aides, receptionist to [name removed] the maintenance man have been doing a very good job of caring for my brother. A special thank you to [name removed], the Director of Nursing who patiently takes the time to explain situations honestly regarding my brothers health.

My mom is a current resident and I am very happy with the level of care that she receives. The staff is friendly and attentive with the residents. Having taken care of my mom for several years, I understand the challenges when it comes to memory care. The staff treats the residents with a great deal of respect and kindness. The residents are also encouraged to be engaged in various activities. Cardinal Court feels like a family environment and it is the staff both on the floor and in the office that make that possible. Highly recommend Cardinal Court.