Distinctive Living

I think everything is great. I'm very happy that I put my loved one there. The only thing is now that she's there, I don't know who to go to with questions about medications and other medical things. So sometimes I feel like I don't know what's going on. But she tells me she loves the food, and they have a lot of activities. I've also been very impressed with how clean they keep the facility.

Our family had an in person tour and based off our experience we would say the community is very nice.

Our family was able to have an in person tour and at the time we were only looking at assisted living and it was a good tour. We actually have a family friend with a loved one at The Chelsea who is really happy there. However, they did not have as nice of an outside area as another facility we were checking out. This community is more right in the city so not a lot of outside space, but the facility was still nice and the rooms were nice. We did not choose this community because they require 2 years of private pay.

Top of the line. Cover all bases

Top of the line cover all bases.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

I think it is a great community. I think we found a great place for my loved one. Everyone has been friendly. My loved one is social again and that is the best part for me. There are quite a few activities available for the residents.

This facility was also very nice. Our tour was thorough and all questions answered.

I would recommend The Chelsea at Montville. It served my loved one's needs while they were there. The room was comfortable for my loved one. My loved one was able to choose their food and they enjoyed it.

I think their memory care is great. The food is great. The food is a big deal for the residents to look forward to each day. My loved one states that the staff doesn't speak to them when they come in. They will answer a question if asked. I think the community is short staffed. They have lots of activities with the residents. They do bingo, artwork, movies, and exercise for the memory care residents. They post artwork of the residents on Facebook for family members to see. This community is more organized than the past community my loved one was in prior. I wanted to have my loved to receive counseling due to the loss of their spouse. I feel that mental health should be included with the care the residents are receiving. The community is beautifully decorated.

Before COVID the residents would go on outings to Walmart once a week, they had painting classes and bingo. The staff was very friendly and we found this place to be very open, airy and very welcoming. The rooms are about standard size including a bedroom and a small bathroom.

All the caregivers are friendly and helpful. The one main issue that I have is not exclusive to this community, my Mom is in the Memory Care Unit but is by far the youngest one as it seems the average age for this type of care appears to be late 70's to early 80's. My mother is in her early 70's and has noticed all the "old people" around her and it seems to make her uneasy at times, I just wish there was a place that she felt more comfortable in with a few more residents more her age. The staff has gone out of their way to try and convince my Mom to engage in inside and outside activities. They have worked with my sister and I to help my Mom adjust to her new living situation and have accommodated any reasonable requests we have had.

We moved my Mom to the Chelsea at Bald Eagle 2 months ago. She adjusted to her new home very nicely. My Mom is very social - she enjoys all the activities that they offer. My Mom is not able to drive any longer so with the bus transport to go shopping, and other outings, makes her very happy. This place is nestled in a lovely area, they keep the grounds and apartments clean. The patio, gazebo, and sitting areas provide a comfortable atmosphere to enjoy some outdoor time. Also, the food is very good - she looks forward to eating her dinner in the dining area, seated with other residents. I would highly recommend the Chelsea at Bald Eagle to anyone who is looking to find a loved one a place they can call home.

We experienced a very pleasant tour. [Name removed] was very informative and very helpful. Our family member seems to be borderline AL and Memory Care, therefore it has not been an easy chore picking the suitable facility yet.

After touring this facility I decided that it was a little further than I wanted to go. The Administrator I met with [name removed] was very nice and they are more apt to accept Medicaid if your private money runs out. Over all a decent facility.

My visit went very well. I liked the facility and think my mom would too. I am going to set up having lunch with her hopefully this coming week.

Clean, cozy, room was nice size. All the right amenities. Could not articulate Level of care options though.

PROS: Very nice. Has outdoor space for dining. More then 25% of population is men which is good for our family. Close to family. Family members can stay over night. Staff are very friendly and seemed engaged. CONS: Does not have nurse dispensing controlled substance meds so would need to have pharmacy prepackage as daily med dose so would cost hundreds of dollars more per month.

Independent Living room sizes were adequate. Pruperty appeared to be well maintained although some of the decor seemed dated. Beautiful, woodsy setting. Local access to basic services and retail via shuttle. Sales Rep was prepared and pleasant - asked a lot of questions about my needs and expectations. [name removed] just implemented ala carte availability of Assisted Living services to Independent Living on a pay as you go basis, managed via a tablet based network.Overall assessment, I could live here.

I really liked this facility, but hubby not so much. Musty odors, he said, although I did not note the same. They were gracious under confusing scheduling.