Dial Retirement Communities

really liked the property and staff.

Right in the middle of CU campus. Some great perks, like classes and games on campus. Didn't like the layout of the facility or the fact that they want to do all care within the original apartment. Floor plans were somewhat odd as well.

Nice place and nice people....nice room, good activities and transportation....pricey as well........ staff was very helpful and informative.

Excellent facility.

If your loved one has any type of behavioral outbursts, this is probably not the place for them.

Silvercrest has been a generally good experience for my mother. We chose this community because it is a smaller facility, which fits my mother’s needs better than a larger community, the price is the least expensive of the other communities here in town, and the proximity. Silvercrest is very close to my home and my work. The facility is just like all the other communities I have seen though, it isn’t particularly unique or special in any way, and they seem to have trouble serving high quality food. I also see a problem with having to move her to another community eventually because there’s “no room at the inn” so to speak. Silvercrest doesn’t encompass all levels of care, and I can see myself needing to move her as her needs increase. I think this is a misleading aspect of the industry that they make you think that they have everything set up perfectly, but it isn’t quite that way. Overall though, Silvercrest has been adequate for our needs now.

I have no complaints of how things went during my loved ones tour of this community. The staff where kind and made sure to answer any questions we had for them

They are changing management companies. Dad has a nice apartment. They just recovered the pool table. The place is lonely for a lot of the residents. They do not have a lot of activities going during the day. This community is in a convenient location. I would say this community may be more suited for a more independent resident.

Our tour of this community was a pretty fair one. From what we saw everything appeared to be well maintained. Our tour guide was great and very cheerful. They were informative and answered all my questions. They offer nice activities through out the week. It was a pleasant tour.

Overall, the place is very good. It is really clean and the people treat the residents with respect and friendliness. The problem is the dining room. The service is so slow, it is nearly impossible. It frequently takes a full HOUR to get your food! In speaking with the dining room supervisor and the front office, they acknowledge the problem, but offer no solutions. I am very frustrated for my father. I honestly don't know what to do. I don't want to stress my father by moving to a different place. I wish management would DO something instead of just blowing off the problem.

There need to be more activities. There is minimal interaction with other residents. There have also been some issues with the timeliness of the caregivers getting to where they need to provide services on time. The menu for the food is mediocre at best.

It's pretty darn clean. The staff is friendly. I think they are a very good business. The food is great, the portions aren't very big, though. They are quick to respond if there is a need or a concern, and they do have lots of different activities. I can't really think of anything that needs to be improved or done better.

She was safe and comfortable for 3 weeks respite.

I think a lot of changes have been made... some of the staff were let go which is good!! Some were great and some shouldn't have been there. The facility is very nice and overall staff in the building. Unfortunately my mom was told she needed to be in memory care and had a very bad experience... mostly with the people

mom was there for respite and I don't think they encouraged her enough to get out of her room. Every resident we ran across did they were not happy and planning on moving out. the place was very clean and new appearing. Quality of care - For assisted living probably good quality, but for someone in respite, not attentive enough. mom is a picky eater so hard to say about meals. Activities - Lots to choose from but mom didn't do any so I can't rate it. We just did the respite, I can't speak for the assisted living. I give it a 4 for value.

Nice place, prices are fair, needs better help not as trained or qualified as they should be. Should return funds when they say they will.

Place is great as long as you are aging gracefully. Once a serious illness happens, the care diminished greatly. For paying $[removed]k+ a month, we expected much more in care than was received the last month she was there before hospitalization.

There is no certified nurse overnight just 1 cna. Sometimes mom has gotten the wrong meds at night. At least she knows what she takes so she could correct them. Sometimes they don't get her meal order if she stays in her room so she doesn't get a meal. You cannot sit at any table at meal time. It is assigned seats. Meals take a long time to get your order and a long time to get the food. The menu is often different than what they serve. Food just needs help! Very spicy sometimes.

Look somewhere else. Too many people should have been in memory care but not enough beds.

Overall review is mixed. There was some really good staff, but felt too institutional. Well they tried on cleanliness, but there was occasional dog poop in hallway. There was mostly good staff. Meals were not the best. There was an overload of activities. That's not bad, I enjoyed them. But the constant reminders over the speakers in each room, were annoying. No quiet time. I'm paying less where I am now & feel I'm getting my money's worth at my new community. My room was much smaller. As I was leaving this community they were starting to add charges for previously free services. We could not sit around and visit while dining because someone else was waiting for you spot.