Dial Retirement Communities

We toured The Fountains during our search for a Memory Care facility for our loved one. This facility was new and clean. The price was comparable to some other facilities in the area, but lacking a bit in experienced staff.

Overall, we had a very pleasant experience with Legacy Pointe. The staff had taken care of my Dad as if he was their own. The facility was exceptionally clean and neat. There are plenty of common areas for residents to visit and activities available as well. The individual units were sized just right with enough space for furnishings. And the location is easy to reach - easy drive from I-80 and Highway 6.

The meals could be better. I would say it's a good place with good staff. It's more affordable than some and in particular their nursing staff is better at working with the residents. They don't force extra charges which was our experience at another community.

Often when I was there, very few people were in the common spaces. I would like to see the facility encourage people to get out of their apartments more. Also, I think more creativity would go into the activities. They seemed to have the same activities that so many seniors living places have like bingo and crafts. They need more activities that appeal to men.

Overall we did think the value was pretty good while our loved one was a resident there, the meals were good but they were smaller portioned which was to be expected and we could see how hard the staff tried to get the residents involved in the activities. However when it came to the quality of care, it seemed like they just did not have all the supplies that were needed to care for the residents. Some of the staff members were amazing and others not so much. They were experiencing staffing issues just like everyone else.

Before [name removed] came on board, we were very disappointed with the care my brother was receiving. The turnover was extreme. Now that she has been in her position, along with [name removed], the care has greatly improved!! We are so thankful to the WHOLE staff for everything they are doing for the residents!

It's a modern facility. They recently underwent a change in management, and I've seen improvements under the new management. They do have some larger living units, which is nice. The food is pretty good, and the views form the dining hall are awesome. They have a full spectrum view of the front range. And the care staff works hard.

Comparatively speaking, we chose Hyland Hills because of the condition of the facility - it is new. The size and appearance of the units was great as well. Like everywhere else they are having some challenges with finding enough staff. Overall I would recommend Hyland Hills to others.

It is new and bright and cheerful. It was just bought by another company in mid-October, so going thru some transition issues but nothing major. Very friendly staff. Good place for the price. And they have great Mountain Views from the top floor (6th) where the dining and activities are located.

The community was okay. It seemed much darker in the community itself and I really liked the staff at another community.

Beautiful facilities with wonderful amenities and activities provided. They are understaffed like everywhere else, so resident rooms are dirty and call response time lags.

Truly a warm and welcoming community, all workers I came into contact with were cheerful, open and friendly.

There is actually an owner on site everyday. They have been responsive to my loved one's needs.

Has been a good place for our loved one. Many options has allowed our loved one to settle in nicely and make it like home. Food options are improving over time, more options more selections. Needs more fresh vegetable and fruits options. Activities are improving as well and seem to have decent program. Nice facility and kept up and clean. Friendly staff all around. Residents are also quite friendly.

We are very pleased with our decision to move to Legacy Pointe. The facility is clean, most of the staff are friendly. They answer our call pendants promptly. The quality of food is good and the menu offers a variety of choices. The facility we were in previously was much more costly and less space. We now have two bathrooms which is a real plus. Our apt was just remodeled and beautifully done.

The staff is extremely friendly. There lots of activities and outings. Beautiful campus and location!

I chose Deer Park Village because of all of the activities and amenities that are provided for residents. The apartment sizes are adequate, they have several different models to choose from and it works out very well. The people here are outstanding, my loved one was in assisted living for a while and they were phenomenal over there. The only downfall is the dining experience, they need more help and covid is not making it easier on them. They have divided the meal times and sometimes they have run out of food or the quality is not as good. We are just now getting back to more people eating at once, but they still need help. Overall I would recommend them to others looking.

[name removed] the life guidance counselor made the experience fantastic. We had 2 caretakers that were amazing, but others that were concerning. The thing I was not anticipating was the additional care that we would have to bring in as her Alzheimer's progressed. I had to work with off site agencies to come in and provide extra care even though we were paying so much for her to be here. Towards the end we benefitted from the fact that she qualified for hospice, the care got much better after that and we were thankful for that. We are still dealing with back billing and there has been a lot of turnover so there has been issues with communication. They had an activities calendar, but whenever we went to visit it did not seem like they were doing many of those. I would just tell others to make sure to account for when or if your loved ones Alzheimer's progresses, you will have to bring in extra care and that was something that was not explained to me in the beginning.

This was a nice community, it was not as clean as another community that I was looking at. I liked the dinning area a lot and they gave a lot of information on the tour. However, my mother- in law was at another community and I felt like they would be better together.