Continental Senior Communities

My loved one is currently a resident at Ashton Commons and we are very happy with this facility on all aspects, so far. Based on the experience, I would completely recommend this facility to others! It is the best that I have seen! I wouldn't let my mom go anywhere else.

It is has a very homelike setting! Nice that you can be involved in things or just stay home. Feels like an apartment for her. Love the way they do their dining experience. And love that they have a bar.

They were very helpful explaining the different types of care available when I first visited. They gave me a tour of the rooms available and emailed videos of the facility and features. I observed many activities when I visited such as bingo, Christmas carol singing by residents and children from a school, a guest band playing music. It's immaculately clean. Everyone seems happy. One category I'd add is "Communication" - I've called a few times, left a voicemail and no one called me back. That's why I gave them a 4 overall instead of 5.

Great people, flexible food options, feels good that my loved one is in a place where he can get care. They offered two large bedroooms and a garage.

Beautiful facility, attentive and caring staff, pleasant environment. We picked this community because of the modern approach that fit within the budget.

What our family likes the most about the Ashton Grove community is the location and all of [name removed] help that was given. Based on the experience we have had so far, we would recommend this community to other families.

Our family had an in person tour with Red Cedar Lodge and we found they did a good job with the overall tour experience, it just came down to room availability for our loved one

We are working thru some issues. When it comes to the cleanliness it is a very nice facility. Everyone there is awesome. With the care services, again we are working through some issues. Generally the good there is good....with they would accommodate gluten free diet. The activities are very creative with a good variety. We were able to work out a good deal with the value.

Apple Blossom was a nice place. The girl who showed me around was very pleasant and knowledgeable. I did like that memory care is in a separate building. It was more expensive and the location for me was not as easy to get to. I had also heard talk that it might be going under, so those were the reasons we did not choose this facility.

The cleanliness of the community gets a 5+. It is a beautiful facility and well designed for senior care. There are no off-putting odors, which was extremely important to us. It is very expensive even for the most basic level of care.

Our family had an in person tour and we thought it was a really nice tour experience and one of our top choices.

We picked this community because it was the only place that would take my loved one. They have new management, so they are trying to get things in order. They are doing some remodeling and getting new furniture. They are going to make it more modern. My loved has Physical Therapy. I would like to get more feedback and communication regarding my loved ones' care. I probably would recommend to other families.

The staff members have been wonderful but we are having an issues with the general cleanliness of the community - it is not always as frequent as it should be like the sweeping and cleaning of the bathroom. We have been there quite a few times during meal service and everything seems to be really good. We were quite surprised by the activities they offer especially on the assisted living side. They have live entertainment, parties, etc. it really is extravagant .

Overall, things have been good here for dad. The main challenge is the staffing shortage, but I know that is common in all facilities. It can be challenging and causes communication issues a lot of times. But they really do try here and they genuinely care about the residents. I love that they have so many residents that are Veterans. They often do special activities for them and also offer them a discount. The activities in general are wonderful. They have a great variety and dad enjoys them. Meals can be a challenge for dad, but they really do try to accommodate his needs. Housekeeping is ok, but I often find myself cleaning again after they've come and gone a lot of times. Overall cleanliness is good, though. The staff is very nice and they really are trying to do their best here. It helps when residents have an advocate like I am for my dad. I think that's important with any facility that you have a loved one in. I would recommend them to family and friends.

When we speak with our loved one they seem to overall like the meals and dining service. Based on the experience we have had so far with Highgrove at Tates Creek we would recommend them to other families.

The communication would be the biggest thing for them to improve on - we live far away so when our loved one first moved in they set up a group text where we would get updated constantly regarding our loved one. However the longer our loved one stays there the less and less of that communication we are getting. It is just fizzling out.

This facility is really good. They are experiencing staffing shortages like everyone else, so it's challenging. Everything else is great. Housekeeping is once a week and they do ok. If they had more staff, it could be better. But they're doing the best they can with the staff that they have. My loved one has her meals delivered, they seem to be good quality and she's happy with them. Communication with the family is great. They have a variety of activities. I would recommend them to friends and family

99% people here are extremely helpful and friendly. There are some staff that will go out of their way to assist with my loved one's care and getting for them and accommodating the family's requests as well. There are times that I have to remind them to do housekeeping for my loved one, along with some maintenance requests. They send texts and emails with pictures of my loved one participating in activities. This is the best community I have seen around the area. There are all types of meals served each day. The resident is able to request on demand meals as well, any type of meal. The community is very clean and there is never any smell to it when visiting.

Overall, I'm happy with the experience. I think it's a very clean facility and a nice place. But they've gone through several different administration changes, so things are changing quite rapidly. With food and service, they've gone through a few different companies. The main component that is lacking is communication. Everything has been fantastic other than the communication - which I would rate that at about a 2 currently. For anyone's parents who are older and cannot voice for themselves, that would be a concern. For instance, they left me a message that there was an incident when my loved one was stuck in an elevator. But when I called them back several times, I couldn't get anyone to call me back to let me know what was going on after that. Fortunately, my loved one was able to tell me about it later. With all the staff changes, I'm not sure if that occurred under the new team or the old team. But overall, it's a beautiful facility and kept very clean. It always seems to be a nice and calming environment. Communication is just lacking.

This community was nice but your loved one is assessed based off of points and as the needs increase the fees increase also. This makes you have to pay close attention to what all of the needs are to make sure that they are able to truly care for your loved one as the needs increase. The tour was nice.