Continental Senior Communities

She was quarantined the whole time she was here which was 2 weeks because she was here for respite and it was during covid so I think her experience would have been different if that was not the case. It is a beautiful place and I think she would have had a really nice time in non covid times . I think it would have been nice if the administrative staff could have told me that she would not be able to interact and participate in activities. The staff members were very nice and helpful whenever we would call in to check on her. I would recommend them to others who are looking.

My mom just loves this place. It is friendly, helpful and fun. The staff goes above and beyond what is asked of them, and they have been patient with me who is novice caregiver. Every day is a new learning day, and they help get through it all. Great job, keep going!

We have found the staff to be very accommodating and pleasant. They take their time and are very patient with their residents. There are plenty of activities and events. They are taking good care of Mom! We are very pleased with Highgrove!

The staff speeds on the entrance street. Apartment size is fine and the physical location of the complex is great. Would recommend to others considering this community.

Cherry Blossom Senior Living is a beautiful and clean facility with a staff that is kind and attentive to the needs of the tenants.

We had a good experience there for the most part. I rarely rate anything a 5 because there's always room for improvement.

Over all my complaints were about food... often not hot, & for example, I ordered a chicken salad on a croissant....it came on bread & was a mixture of dark meat of chicken and a little bit of mayonnaise. Nothing else wasn't too impressive. It's super for walking, whether to shop , hold puppies , get a pedicure, have your hair styled, eat at one of the restaurants or just ppl watch! And OSU Outpt Clinic will make doctor appts. easily accessible, plus there is an Urgent Care facility also. Parking was a snap but have no idea with the Community Center right there how that will impact parking & traffic congestion .

It is called 'The beautiful white house" bc it is inside & outside. You really need to take a tour to see for yourself. It is clean, neat, & tastefully decorated for holidays & seasonal changes. They are very family oriented here, and you may invite family to the special holiday events. Some apartments have a balcony you may sit out on & enjoy watching the many walkers, bicyclist, wheelchairist that enjoy the Worthington Hills Park Olentangy Trail or take part in yourself. I do, in my wheelchair. There are patios with rockers & benches, & a patio with a fire pit where picnics can be enjoyed. There are many activities here for all to enjoy.

Make sure families get all the details regarding any additional costs related to services upfront and before you move in. Have them explain to the families who you contact for different questions whether it is facility related questions, care, food, or miscellaneous questions.

The staff is very friendly. From front desk, aides, nurses, servers, maintenance etc. I've been very happy and so has mom.

The facility is beautiful and I think fairly priced. The only issue we have is some of the staff. The long standing staff are wonderful but there seems to be a high turnover and the newer staff either are not trained properly or don't want to do their jobs.

I like the overall bright, clean and friendly atmosphere I encounter when I visit. The food situation has been unfortunate as there has been substantial turnover in the past several months, with no chef for a while and not enough servers. Food has been served barely warm and dining experience no matter what time of day has been extremely slow. A new chef has been hired and my experience two weeks ago was much improved, however.

Staff vey accommodating. Faculty very nice and always clean. No odors. Very accommodating.

Food quality is bad Activities very little /staff changes a lot. The facility is clean.

The staff were wonderful and helpful. The facility is beautiful and set up like family households. The activities were excellent and fun. They incorporate family in most of the activities. They have church services. The menus could be improved with a better balance with vegetables and fewer carbs.

What I like the most about Apple Blossom is the cleanliness and personal care. Yes, I would recommend this community to other families!

The community is warm, friendly, helpful, and kind to mom. The "apartment" is nice and spacious. The food is above average and mom has gained a little weight. We appreciate the activities though mom does not participate as we had hoped. The onsite salon, chapel, and sitting areas are a plus. There are some staffing issues with turnover common in the industry. We have issues with level of cleaning provided (just not as thorough and strenuous as we like, maybe too high a bar we set), took a while to get med dose packs accurate, response times longer than expected when requesting an aide, laundry service and options do not meet expectations. We chose it mostly because of the location and references from friends and are mostly satisfied. It has only been 6 weeks so expect things to improve with the new ED. Hopefully staffing issues will resolve and consistency and promptness will improve along with a higher level of fastideousness.

Big turnover in staffing, but leveled out and improving. I think the meals are fine, but my brother wishes for better. The cost is steep, but doable for us, and they provide what he currently needs.

My loved ones complaints are the food is never hot and it takes a long time for maintenance to address problems (understaffed). She has made some nice friends and she enjoys happy hour (social hour)She has said the front doors at the clubhouse don't stay open long enough to push the button and then get on her scooter to get inside. She is otherwise very happy living there.

So far things are going well. Facility staff was very helpful in establishing father in facility. I've had some issues with facility procedures that were not explained beforehand ( e.g. scheduling transportation for medical appointments, hiring someone to accompany patient if family not available, etc.) Facility very clean. Therapy staff excellent. Only issue is having to hire additional personnel to stay in patient's room for added supervision when patient was noncompliant. The cost of this was 4X the monthly facility fee. My father complains constantly about the food. Good variety of activities. Overall very happy with Ashton Grove. Friendly and caring staff. Facility is spotlessly clean and odor-free. I would definitely recommend to a friend or other family members. I would also encourage friends and family to get in touch with A Place for Mom. I probably would not have found this facility without their help.