Concordis Senior Living Communities

My loved one is no longer at Lexington Place memory care. When she arrived, they had an incredible activities coordinator [name removed] who my mom (and most residents) became very attached to. She was there full-time providing creative activities and plenty of individual attention. She was also successful at enticing other residents who were new or not engaged to join in. She also pitched in with care of the residents. Then suddenly, with no announcement, the activities director was gone. I found out [name removed] had been transferred to the Independent Living/ALF side and the unit resident care supervisor [name removed] was assigned resident activities as part of her job. The frequency and quality of activities dropped significantly and there was no meaningful time spent with each resident. Unless there is new management and/or a new full-time activities person, I would not recommend Lexington Place memory care.

Some of the staff are absolutely AMAZING!!!! We love them It's the upper management I question. The driver [name removed], the aid [name removed], are absolutely wonderful to my Mom! So kind and patient and go above and beyond always

It's comfortable. I picked it for the location. Food is average. The staff is good.

The food is mostly frozen and canned. The only Fresh Healthy options are salad. House keeping is very basic. Activities are basic nothing special. The apartment sizes are very nice. The finishes and fixtures though are very basic for the price that is paid. There are no pool chairs and the pool is not heated. They have changed management and things changed right after my loved ones moved in. They want to move due to these changes.

The Promenade is a new community that needs to get established. That's the biggest thing. They have a tremendous turnover of staff. The activities are always canceled. Residents' rooms are not being cleaned once a week. Laundry is not being done. I think once they get more established it could be a better place.

The Stuart Lodge staff were very nice and informative. The facility itself is older. The rooms felt more like a nursing home and we wanted a place that had a more hotel/apartment type feeling to it. The residents here all looked like they needed much more care than my loved ones.

Based on our families experience so far we would not recommend The Barrington to other families

Our family had an in person tour and it was just okay, the carpet were nasty and the walls needed to be painted. We understand stains happen but certain parts were just gross. However we really did like that they let their residents personalize their doors and make it their own.

The people we met on the tour were super nice. But the facility was too big, a little more expensive, and not quite the right fit for my mom.

The staff are extremely helpful and friendly. The facility is beautiful and resort like. They have many activities and amenities provided for the residents. They are dealing with staffing shortages just like everyone else in the industry. The staffing shortages is what leads to the lack of care services. I would recommend them to others with that caveat.

The pros are the events and the activities director. She's very kind. The cons would be communication. I feel like it's hard to communicate with the staff there since their intake is just a receptionist, and there is no voicemail. They don't really answer emails either. We've had some issues with the nurse's aides as far as medication administration and general availability for care. I think when we were being onboarded, everyone was active in the beginning, but it seemed to fall off once we were in. Also the transportation to doctor appointments is limited, so we didn't get that initially. And that was one of the big reasons why we chose them, to have that service.

We began looking for alternate housing at the request of my mother. The Barrington looked to be the best fit for her finances and location which seemed to be more important to my Mom. The Barrington is big on keeping their resident's busy. Every week seems to have some kind of trip, entertainment and activities. The Barrington does lack on communication. Usually, I , the daughter of a resident, is the one to call administration to get something cleaned or to inform them of something new in my mother's care, even though she is in the ALF area of their facility. Even though we rank them as average, my Mother is happy there.

My loved one lived here for a while, and overall it was good except for - if you had a complaint, they listened, they smiled, but then nothing ever seemed to be done about it. I think that most of the staff was very knowledgeable and caring. But not all of them.

We think they could do a little bit better job of getting things done in a timely manner

Representative was very informative although we learned that it is NOT a memory facility. Not sure if it would be the right fit for our parent.

Middle of the road.

Very good in care. the food is awful. Need balanced diet. too much starch don't have nutritious food.

Community is doing a good job- especially during this time.

Not as clean as I would like.

Older building with very nice staff. Got locked out on the screened in porch while on tour. Clean & Nice facility.