Concordis Senior Living Communities

Based on our families experience so far we would not recommend The Barrington to other families

The staff are extremely helpful and friendly. The facility is beautiful and resort like. They have many activities and amenities provided for the residents. They are dealing with staffing shortages just like everyone else in the industry. The staffing shortages is what leads to the lack of care services. I would recommend them to others with that caveat.

The pros are the events and the activities director. She's very kind. The cons would be communication. I feel like it's hard to communicate with the staff there since their intake is just a receptionist, and there is no voicemail. They don't really answer emails either. We've had some issues with the nurse's aides as far as medication administration and general availability for care. I think when we were being onboarded, everyone was active in the beginning, but it seemed to fall off once we were in. Also the transportation to doctor appointments is limited, so we didn't get that initially. And that was one of the big reasons why we chose them, to have that service.

We began looking for alternate housing at the request of my mother. The Barrington looked to be the best fit for her finances and location which seemed to be more important to my Mom. The Barrington is big on keeping their resident's busy. Every week seems to have some kind of trip, entertainment and activities. The Barrington does lack on communication. Usually, I , the daughter of a resident, is the one to call administration to get something cleaned or to inform them of something new in my mother's care, even though she is in the ALF area of their facility. Even though we rank them as average, my Mother is happy there.

We think they could do a little bit better job of getting things done in a timely manner

Representative was very informative although we learned that it is NOT a memory facility. Not sure if it would be the right fit for our parent.

Middle of the road.

Very good in care. the food is awful. Need balanced diet. too much starch don't have nutritious food.

Community is doing a good job- especially during this time.

Not as clean as I would like.

Older building with very nice staff. Got locked out on the screened in porch while on tour. Clean & Nice facility.

I didn't tour this community after speaking to the person there they had said they didn't have a memory care unit. In our case, we have a couple and they needed to stay together so we were in need of assisted living and memory care. I ended up not going on the tour since they couldn't accept both, however, the person on the phone was nice and very helpful.

I wasn't very impressed with our tour of this community. Our tour was decent, and everyone was kind. The staff was friendly, and kind to my family, and I. The experience was an okay one, but I did find another community that suited our needs better.

Lake Forest Park presents as a very upbeat, cheerful friendly, caring and clean facility. The employees are well-spoken, and nice. We were interested in the Memory Care. This part of the facility is nice, small compared to the rest of the Facility and not quite as impressive. Dad has Alzheimer's -- Jayme, the tour guide said that if a patient with this disease becomes unmanageable, Lake Forest Park moves them out to another Facility. We desire to have Dad enter a Facility until death.

I'am still getting all settled into this community. So far everything is going pretty well. This is a good community with kind people. They are treating me very well. The food is good, they serve nice meals. There are nice activities offered. They have a pool, and I really enjoy swimming. It is still a transitional process, but it is a nice community I would recommend.

Too far away and she didn't like going to Lawnwood

Outside activities appear limited by a dearth of grounds. Do not believe we would be interested in this facility

We put mom into this facility when she moved from California to Florida. We have had a few issues with phone contact that got resolved after several requests. And issues with regular mail and packages. Today we told our brother in florida another package will be sent and he said to send it to his house to ensure she gets it. That's a problem. Mail and packages were not delivered timely and/or we're held ar the front desk. We send packages and mail all over the country for the business we own. We know what we're doing. Today I contacted the facility to make sure the package is given to her when it arrives. I spoke with the new manager who's been there for less than 2 months. I explained our experiences and she said I had to use Moms9 proper first name vs. her nickname of 90+ years to ensure it gets to her. I told the manager if I i always include her first (nickname vs. Legal) and last name C/O The Barringon, the full srtreet address, room number, city, state and zip code, it should not be an issue if I call her by her formal name or nickname. She is only known by her nickname to staff that have been there for at least the 10 months she's lived there. Mail is mail and has been working longer than anyody living tnere. Most seniors have hearing problems whether they live in Florida or California. Or Timbuku. We like to use letters and care packages to fill in the gaps of short phone calls. Family contact of any kind should be top priority in any facility. ,

The hired help is great. Over worked and under paid. They are very pleasant at first impression , but as a psychologist I can see they are not happy. Seam's as though there is stress . The décor is somewhat commercial . Not a very warm atmosphere . "Homey" if u will. The office personal from whom I've had the pleasure of meeting didn't seam to be very down to earth. Lacking a bit of self confidence ? I truly felt they were also a bit commercial . The transportation vehicle's don't appear to be in very good condition. There was a bus at the front entrance that looked very old and tired. I was shown a table with all of their outings , there didn't seam to be a lot to offer. We are going to continue looking for a more " at home " home for our parents they deserve the best.

My loved one lived here 21 months. She is now deceased. She was satisfied with most everything prior to new management company taking over in fall 2013, although the food situation continues to be a major concern. There are little or no activities except Happy Hours with entertainment, & a few bus outings. No stimulation of mind, body, spirit & soul, however a certified Activity Director could be beneficial. During most of 2013-14, the pool could not be used because propane was too costly to heat it. Transportation has changed so that if Doctor appointments are not in the direction they are going that day, you are charged. It seems the executive director representing the management company only pays lip service to the plethora of complaints voiced each week. A Resident Council could best serve all residents.