Compass Senior Living

I think they are having a hard time keeping staff. They have lost both of their cooks, and I think they recently hired some people but it's been pretty much frozen and institutional food. The food was pretty good, then it was bad, but I am looking for it to improve. There is a disconnect between the administrative staff and the caregiving staff and also a disconnect between the corporate office and the administative office. There seems to be grumblings going on, people aren't happy with their supervisors. The individual staff members are all quite pleasant, but they seem to have a hard time keeping staff. Company politics it seems is the issue. The corporate people have sent out a questionaire, I liked that, they seem to be working on improving things.

I am half moved into Vineyard heights. I am in one of the cottages. It is very nice. I highly recommend the cottages for someone still getting around without help. It is a very quiet neighborhood. I know I am going to be very happy here.

Apparently they had a changeover of most, if not all of their care people right at the point when I didn't know what was going on. About the time I was thinking something was seriously wrong here I noticied when I walked in the laundry was all done, his apartment didn't smell, his room was clean, it was much better. I don't know if it was just our person or if it was a total overhaul. A couple of months ago they said he wasn't cooperating and wasn't progressing with his physical therapy and suggested hospice to make him comfortable and that lit a fire under him. He's transferring himself, he's going down to the dining room and eating his meals, he's doing much better. It's a nice solid place, I ate there for his birthday and it was good, there wasn't enough food but I'm not an old person and the food is much better.

Nice visit

Sounds interesting. My mother in law lives in Columbia so we make frequent trips there so it may work out depending on level of care for dad with his memory issues.

Our family had an in person tour and it was just an okay average tour experience

The staff here have been friendly and are trying their hardest during these times, she does seem to be getting good care. The communication has not been good. They would be on lock down and family would not be notified so we would show up for visits and not be allowed in. The cable is not included in the base rent and the apartments are very expensive, I think that should be included. Their marketing director were very nice during the move in and made it seamless, she helped my mom set up her room. There is a very big nice dining hall, so we are excited for that to open back up. It is also in a nice neighborhood. Overall, for this area it is one of the better facilities.

A very nice, charming community. The staff was very friendly and knowledgeable. It really came down to the rates being higher than the place we ended up choosing. Mom's care is going to increase as time goes on, so we have to budget wisely.

Dad is doing well there he seems to be adjusting to his new surroundings and making friends. His personality is not the type that he will join activities but they do offer them. I was impressed by the way the property presents itself it gives the feeling of being at home and how they keep it clean. It is a small place with no more than 20 residents which is helpful so the staff can give more personal attention to the residents and make them feel comfortable and secure. Dad says the food is average

The HoneySuckle Place was not what we were looking for. The place seemed pretty dead, there didn't seem to be much activity going on. The staff was very friendly and answered all of my questions during my tour.

My mom is getting great care here at this very nice community. It is clean and the staff is excellent She is happy with the meals and the activities that are offered to her. We would highly recommend the community for other families.

The tour of this facility was very professionally , clean, up to date decor, menu was exciting and a plus is every one is on one level especially when you live in tornando alley!

We considered this community as we were looking for options. I liked that they had a meeting about Alzheimer's here. There were other places that were less expensive though. Also some of my interactions with the staff left me feeling less than confident. Some didn't seem to be very professional and some didn't seem to be very organized.

Cottonbloom Senior Living is a nice facility with very friendly and helpful staff. There are, however, a few things they could improve. They did not look in on my mother as much as I feel they should have. They were also supposed to help her get into bed, which they did not do very often. She also was not thrilled with the food.

My mother in law was not at Emeritus for very long as she died within month of moving in. But we were pleased with staff while she was there.

I have not visited the facility on Main Street. This rating is for the facility on DD Road, Senior Living. The care and attention that is given is outstanding. Lacey has met every request so far to help my parents feel at home. The staff is always smiling, cheerful, positive. I have stayed for two weekend visits now, and each time leave my parents feeling assured that they are in good hands, while giving them a little space to be independant. My mother is being spoiled and pampered with the attention that she receives. The facility always clean. This facility was perfect for my parents, being in a small town that they were familiar with, allows them their freedom to come and go while making sure that the basic needs are met. It was a perfect fit for my parent's needs.

The staff overall is very accommodating and go out of their way to help! They are always reaching out to invite my mom to activities.

I can't recommend them. They promised Dr visits frequently, but I had a very very very difficult time getting a doctors appointment for my dad. I'm not even sure he ever got his appointment. He died 8 weeks after moving in. Even though I canceled our contract in writing after he died, they continued to bill me for his room for several months. It got sorted out eventually but I didn't need the added stress. He was unhappy there and overall it was not a great experience. He begged me to go home, but he was recovering from a stroke so that was not an option.

Dad did not get regular showers or shaved. Residents were allowed to go into his room all hours of the night. Residents took his stuff that we would have to get workers to find such as his binoculars. His new electric shaver and charger was stolen which never was recovered. He couldn’t sleep at night for all the yelling and cussing. I tried to have the 30 day notice removed due to all of this. He moved out on [date removed] and they are trying to bill him for ALL of September and October. I asked for corporate phone number but have not received. If this does not get resolved I will post on their Facebook page as well as tell everyone I know of my dad’s bad experience

Staff is good and caring. Management is also very good. My mother complains about the food everyday. I've had several meals while visiting and each time it was horrid. I could not eat it.