Colonial Oaks Senior Living

We were looking a Assisted Living/Memory care close by. They were very welcoming and informed us on may things. We had to put dad in the Memory Care after all. They were very helpful in the adjustment to this new part of our lives.

The staff at Autumn Leaves is always helpful and friendly. The leader ship with Chris and Bryan is genuine and easily noticeable they care about your loved one. Our Dad seems to be happy here and has not once ask me or my Mom why is he here. Autumn Leaves is clean place with no odor problems. It is a open style environment for all to freely walk around. It is also a secure place to keep every one in. The overall staff does not come across as a front or fakes they do enjoy what they are doing. We visited other places some higher in cost some lower this one just seemed to work for us. My Mom is 86 and in very good mental and physical health. She said if its her time to need help she wants to come here. I think that is about the best thing I can say about this place.

This is a very good place, I am pretty happy with it. The staff is friendly and they keep it clean. We had asked about the residents rooms and if the doors automatically lock, and they led us to believe that the residents rooms would be locked and our loved one wouldn't be able to wander into other people's rooms. The doors are not automatically locking like we had asked, they are accommodating, and willing to work with us, and I feel this was a misunderstanding, I don't feel intentionally misled. We liked the location, and that they recently had some revamping done, and the carpeting and things looked nicer than another place we were considering. They had nice natural lighting, and they put some science into the decorating, what colors or pictures are best for dementia residents. Brian the Marketing Director was one of the key selling points, we felt he was sincere and down to earth, we never felt like we were being sold. We also liked that they had very few shared rooms.

My dad lived at Autumn Leaves in Arlington for a year before he died. My stress level decreased significantly that year from knowing that he was there and in such kind, capable hands. The staff, with no exceptions, is phenomenal, and I was always impressed with their level of communication with family, their willingness to work with the family, and with their expertise. I have no reservations about recommending Autumn Leaves. The only negative thing that comes to mind is that the food isn't very appetizing or tasty. I frequently took my dad some of his favorite meals because I realized that there are many different dietary needs among the elderly, and I kept snacks in a small refrigerator in his room. This seemed to work well for us. He ate in the dining room, but if he didn't like it, he was able to snack on things in his room. Sadly, my dad died in April, shortly after the Autumn Leaves director kindly suggested that I might want to put him on hospice. I'm very grateful that he had such quality care for the last year of his life.

So far all is well, and he is treated with respect and good care.

I have only visited my friend once at your facility, in talking to her family, we felt [name removed] needed time to settle in before visiting her. When I visited [name removed], she seemed to be doing well. She has not been eating, but this is nothing new. The staff there seem to care for her, and they are skilled at redirecting her when visitors leave. I hope [name removed] continues to do well there.

I thought the staff was wonderful with my Dad. Was very patient and caring with him and the family. The food could have been a little bit better but all in all it was a good experience.

We no longer are using their services as our loved one has now passed away, but the staff is very helpful and plenty of activities. We would recommend this community to other families based on the experience we had with Colonial Oaks

Colonial Oaks has very helpful staff that goes above and beyond. Starting with the front desk lady up to [name removed]. The experience has been great. We as a family feel very comfortable with our grandmother under their care.

I toured with The Village at Alameda and it was a pretty nice place. I was looking for independent living though and they only offered assisted living. The rooms that I saw were small and dim. The tour was fine, it was very detailed and they gave me all of the information I needed in order to be able to make my decision.

They have a lot of activities to keep their residents engaged if they choose. Such as exercise, games, singing old hymns, etc. They food has been really good but we heard they just lost their chef a week or so ago. Don't know how this will change. They have a nice dining area and allow my kids to eat with her at anytime. Location for us since it's a block from our house.

What we really like about Colonial Oaks is that they provide a wide array of care for a single price. Activities etc. Based on our experience we would recommend this community to other families who are looking for a facility for their loved ones.

Colonial Oaks seem to be doing a good job, and the people are friendly when I go there. They usually have some activity going on during the day. Just TV, or guessing the titles of songs, etc. sometimes someone comes to give a talk about something. I don't see a lot of interaction with staff lately, but they are upbeat and friendly with me and my sister when I visit.

We picked this community because, they had a space available, they seemed like they had a competent team, the rooms were nice, spacious and clean and they have a nice big courtyard. I just wish I had been smarter and had more support when it came time to sign contracts.

We picked this community because, of the high ratings and references, who spoke with high regards. Also, the location was a factor. I would tell other families, to make sure that they stay on top of things if there is any issues and make sure they are resolved. Overall, I am very pleased that mom likes the facillity, and has adjusted well.

They are comforting and the staff adopt the residents as their own. [name removed] is amazing to work with!! The staff communication is constant with calls, texts, pictures, and more. They respond immediately to the family's questions and concerns. They have been accommodating to the family's requests. The community works well with hospice and outside agencies. The internal communication is great as well!

Our overall experience was good, and the care was excellent. The facility itself was nice. I just had an issue with their financing. They charge a community fee, which the contract says is refundable in total or in part, yet they have refused to refund any portion of their community fee when my loved one was only there for 19 days. And it also took over a month to get a refund for the prorated amount that we had already paid. Otherwise is was such a good place.

I have been to visit a couple of times and everything was very clean, neat and updated. As soon as I walked in the door I was greeted and the staff have always been very friendly. The location of the facility is great for our family so we can visit often and take her out to do things. My mom is still able to get out and about which is very nice that she has that freedom still. I would recommend Colonial Oaks to others looking.

I would probably recommend it compared to others I researched and visited. Based on the others, this one is good.