Clarity Healthcare Management

Nice place. People were friendly and very helpful. Excellence location and services

We chose the Regency Palms because it's close to our house and we really liked the floor plan which is small and homelike. Each floor has 12 residents, its own dining room and activity room. There is a beautiful rooftop patio that my mom really enjoys. The building is sunny, airy, bright, and cheerful. My mom is eating well and gaining weight. She is clean, dressed, and well cared for. The caregivers are wonderful but there just isn't enough of them.

Great facility. Very professional staff, warm and caring environment

The staff is amazing, caring and very attentive. I sleep good at night knowing Mom is well taken care of

The facility was great. Very neat, clean, and professional. [Name removed] was informative and he listened to our concerns. Definitely a number one choice.

5 Star Facility! Residents look genuinely happy and Dad can’t wait to move in. Food is amazing!!

The value for the money here is amazing, especially for the first year. That is one of the main reasons we went with Regency Palms Oxnard as well as the fact that it is a brand new facility. I also really liked that they have planned activities going on Monday through Friday for the residents. My loved one is in memory care and the rooms are shared with another person and the sizes are adequate. I would recommend them to other families looking.

They are a very caring and nice community. It is friendly, very clean, the caregivers always seem to be happy, and they treat the residents with respect. I reviewed 8 to 10 communities, and I liked that this one had less residents per floor the dining is on the same floor as their apartments, the quality of the food was very good, and they offered daily choices with professional people in the kitchen. I was able meet with and talk to the chef as well. In general, it is the same the caregivers per floor, and it is new facility, however they have had some staff turnover. The value that you are getting for the price is excellent.

After 2 months, my uncle is doing well and seems to be thriving at Regency Palms Long Beach

Location, nice new facility, staff is friendly. They do seem to be understaffed so it takes more time than I expected to get needs met. Meals could be higher quality as well.

Nice people, but seems short staffed and sometimes hard to reach the admins. Also, community transportation bus has been inoperable for several months. The community was chosen because she liked being near the beach.

Employee are exceptionally trained, they accommodate to my food preference, health prepared with great quality. Food is great!

We had to transfer my Mother in Law from a senior living community to a more secure memory care facility. We were very fortunate to get her into Regency Palms. It wasn't a very easy move due to her advance stage of memory problems. [Name Removed] and her staff worked very hard during the first few days to get her stabilized and acclimated to her new surroundings. She is now doing great and thriving in her new home. She is very Happy and participates in all activities. Thank-you so much for helping us.

The Regency Palms is a well kept, if not posh assisted living facility that allows for a unique balance of both intimate and communal social interaction. Caregiving, kitchen, life enrichment, maintenance and management staff are attentive and responsive to resident/family concerns and requests

We moved my dad in [date removed]. The staff, from Admin to Aides helped tremendously and worked to get to know him and his needs in Memory Care. We chose this location for the courtyard and memory programs.

The staff members and the care services so far has been wonderful, we are very happy with everything at The Regency. I am from out of town so I am not sure what activities are going on, but I do know our loved one is really enjoying the meals and dining service. We got in at a really good value that we could not pass up, and overall this is a great fit for our loved one.

Overall I think they're doing a really good job. They just opened in February, so they're having some little hiccups, but I think that will continue to get better and better. I would say they still need to work on communication between departments. When we first started, they would call all the time to let me know about items my loved one needed. Which is fine, but I felt a certain urgency when they called. Then their memory care supervisor called and said they did have extras, but they would just need some more items in about a week or so. So initially it was very stressful thinking I wasn't providing enough care for my loved one on top of what they were providing. But I think they're doing a great job with her care overall. She had a fall, and they called me immediately and showed the appropriate amount of concern. I would definitely recommend them to others.

I stopped in and [Name removed] gave me a tour. Very professional. A beautiful, totally remodeled 9 story building. Reasonably priced for what you get. About $6,500 for two people. A beautiful view from their roof top patio. A little too close to bad neighborhoods, but very close to a very nice revitalized neighborhood with shopping and restaurants. My parents aren't ready to give up their independent living just yet, but maybe down the road.

It is not as advertised as they normally do. I think management isn't very good. I would like to see more activities as the activities director spends more time on recertification than spending time with the residents and activities. They only had a RN for two months and then that individual quit, along with the previous person quit as well.

The staff is great, but they are severely understaffed. My mom fell numerous times there, and it was not discovered for hours. It could be a great place if they had double the staff. The facility itself is very nice As are the rooms. But it's not a safe environment for someone like my mom and she moved out a year ago