Ciel Senior Living

We chose Ciel because it was the combination of a clean, good smelling facility and really friendly, helpful staff.

I would give 5's across the board, although my Mom is in independent living so hasn't been receiving care. We just started medication reminders and that has gone well so far. Staff seems really good about dealing with dementia; that is what decided for me. My only negative comment is that a few times her meals have taken about an hour to arrive from the kitchen. Dont know if that is by design, or because they are short staffed.

The concierge we're always extremely helpful when I needed directions anywhere. Always got any problem fixed in a timely manner. The food was always edible, but that would be a personal opinion. I have a one bedroom and it is adequate for my needs. The only thing lacking is a space for my desktop computer. I am now relegated to using a laptop.

5 on all categories. Everyone was very kind and it is a beautiful facility. The food is good. I recommend without reservation.

My loved one doesn't seem to have many activities in memory care. Very pleased with the choice and we would absolutely recommend Ciel Senior Living to other families based on the experience we have had so far

What a warm and friendly home this is for my mom, it’s a place where she feels loved and cared for. My experience this week has been a positive one. The staff is friendly and loving, the facility is warm, inviting and clean and there are plenty of activities for her to be involved in. I ate with her several times and the food was very good. The servers were also great and knew my mom’s name and how to interact with her in a positive way. Thanks for being a home away from home for my mom!

The resident feels like home. The staff is professional and provide service with care and love. He has extended the stay to long term

What we like the most about Bella Vista Senior Living is that it is a clean and updated - residents are welcoming and caring of about each other and based on the experience we have had so far, we would recommend this community to other families

I am beyond grateful for the exceptional care and support my mother has received at Ciel. From the moment she arrived, it was clear that this community is dedicated to creating a nurturing and vibrant environment for its residents. The staff at Ciel truly go above and beyond. They are not only skilled and professional but also genuinely compassionate. Each member of the team—from the caregivers to the administrative staff—approaches their role with kindness and dedication. It's evident that they truly care about the well-being and happiness of each resident. I would like to give a shout out to [name remove] , the executive director who always goes above and beyond with getting back to us on questions or things we need. I also want to recognise [name removed], care giver. She is always right there to provide care quickly and [name removed]is also always right there when we need her. I would recomend this community based on staff, value and community overall.

It was a big step for Mom to decide to move from her own house to an ALF. Now after almost 6 months she can’t think of a place she would rather be. The apartment is cute and just the right size with an amazing walk in closet. She has a peaceful view out her windows where she and her cats enjoy watching the birds. When she is ready to see other people, she can go out her door and enjoy activities and meals with friends. She loves not cooking for herself and has enjoyed the food. It is not only delicious, but the staff know what she likes and look out for her. She has made great friends as they visit over their meals. The staff have been so cheerful and attentive. They make her feel valued and loved. They also come up with creative activists with live entertainment, crafts, and things to keep her moving. This is our first experience with an ALF and it has gone above and beyond our expectations. We are so happy to have Hearthstone close and such a great community for Mom.

5,for all of them. It was a really nice place, good experience for all of us, and mom was there only 2 months. We would absolutely recommend this community to other families based on the experience we have had

The nevioroment is great, the community here is very close. All the staff here goes above and beyond. This new community is like a hidden gem, I am so excited to call this my new home. My sons come to visit here from tampa, and there is always something to do with them in the community!

The staff is so friendly and inviting every time I visit. The community is very clean and always smells good. I love all the amenities Ciel has for their residents, that you don't need to go any where else unless you want to. I have tried the food and it's amazing! The Nurses and Caregivers are amazing too and are very attentive to the residents and their needs.

Good staff. Friendly. Good meals. Could improve communication with family at times. Mom is overall happy Yes, we would recommend this community to other families. We are pleased overall with moms care. As always, fir her it is not home but she is cared for and relatively happy

Long Grove is a beautiful, clean community that has amazing, caring team members. If you are looking for senior living, this is the community for your loved one. The food is out of this world, the programming is excellent and the care team is thoughtful and loving to the residents.

We recently moved our loved one into Ciel's memory care facility. Was it an perfect experience, no it was not; however, the overall sense of urgency the management has, and care of the staff towards the residents is just simply outstanding. I would not hesitate for a second to recommend this community to any family in need of assistance.

Memory care placement is hard even in the best of circumstances. Thankfully, the employees at HearthStone made it as seamless as it can be. [names removed] and many more helped to get my mom placed in a very quick amount of time. My mom is now is safe and getting great care. HearthStone is well decorated, clean, but most importantly it is filled with kind people helping families when they are most vunerable. I am grateful that we can rest a little bit easier knowing that my mom is at HearthStone.

Excellent community, I would move in myself if I needed. We picked this community because of the pricing.

Very beautiful and new community. The staff were outstanding, very helpful and answered questions I had. I was able to see activities in progress and the residents looked like they were having so much fun. They also invited me to stay for lunch, and the menu was extensive and the food was very delicious.

I came in here late April from a large facility. I liked the size of this community because you get to know the people more and better. The activities here are super! Very entertaining. They are suitable for different groups.