Century Park Associates

The Bridge community has beautiful grounds, it has a very open concept and the people there were for the most part friendly. The rooms were very nice and very accommodating. We did have a couple issues with the care services, our loved ones medicine was dispensed twice in a day at times and it seemed like the nurse and the nursing staff was not as knowledgeable in some things as we had hoped for.

The Inn at Garden Plaza has some real fabulous employees that really care about the residents needs. The place is super clean and modern. There are many activities to keep them all as busy as they would like. They are treated with respect and generally treated as adults as this is independent living. My complaint is the overall policy handling the Covid pandemic and starving these residents of companionship and interaction. There were no cases of Covid from the residents and the cases that were reported were from the staff. I believe better steps to combat that in staff were necessary. So why keep the residents away from each other and confined to their rooms for over a year. They were treated like prisoners when there are many private game and chatting rooms they could have visited each other in. Its frustrating to see our senior community lonely and scared during this time and the Inn did nothing to help them through this.

The place is nice along with the community. The care is not where it's supposed to be. The attention to the resident's call buttons and having to wait a bit before staff comes in is not good. I believe the care could be a bit better.

If your loved one needs more care, this is probably not the right place. My loved one ended up not being able to get out of bed, and they would bring food to the rooms, but she couldn't get to the food where they dropped it off. If you can, I would recommend asking lots of questions about what the staff can and cannot do as far as care goes. The housekeeping and dining staff were just okay, but the front desk staff were great.

Too far; very, very nice.

A little south of Dublin just off of I-270 Three apartment floor plans to choose from kitchenette - W/D on first floor.

Nice facility

I visited this one myself without mom about six weeks ago. I liked the homey feel and I think mom would like it.

Garden Plaza is a terrible place. The management has no talent. Be very careful about charges made by them, especially initial charges, I found out they were scamming me out of money and they did not like when I asked for that back.

Garden Plaza of Aurora is really an impressive facility. It is very clean, nicely furnished and well taken care of. There seems to always be some type of activities offered. However they seem quite repetitive so i can see how residents could tire of them easily. The food seems adequate and they do offer regular set menu items in addition to the daily specials. The care givers are very nice and friendly - however they always seem rushed with all residents. Here's the issue - there is horrible inter-department communication. It's difficult to get an answer without being sent around in circles. A message left for the billing office 3 days ago and still no callback. If they could improve inter office/department communication - i would give a higher rating.

Food has been an issue since my parents moved in 5 years ago. They are currently training a server with no experience to be their new chef...horrible food. Constant staff turnover. Facilities are lovely. Rent raised annually regardless of capacity. Staff willingness to work with unique health needs extraordinary.

My sister is currently living at REMINGTON HEIGHTS. The last few weeks the food service has been limited. She has told me the staff in the kitchen has run out of food that was on the menu. Also, they are being served with paper plates and plastic knives and forks. That doesn't sound like fine dining as advertised. No help is provided if someone falls, 911 is the assist. I would not recommend this place.

Overall, very friendly. Maintenance requests take longer than expected. Staff try's to accommodate as needed. Cleaning of individual rooms needs more attention. The food was decent when we first moved him in, but they had a large change in personnel. Not sure how it has progressed.

It's not terribly spread out so it is easy to find your way around. It was nice to have an on-site salon for my mom. Employees that did not come from a staffing company would be a plus. In addition the food needs a lot of improvement.

My Mother lived there for 10 weeks. Occasionally we had to remind the staff about items not taken care of. But overall the routine days were great. The nursing staff were extremely helpful during her last few days.

I am currently a resident at Garden Plaza at Inverrary. When you put 100 people or more together, it's a very strange and unusual atmosphere - when you HAVE to see them every day whether you want to or not. Unfortunately, the staff here treat the residents like children. The activities are virtually zero and need to be greatly improved. Overall, most of the residents are incredibly bored.

We toured with The Bridge at Paradise Valley. They had us wait 20 minutes when we arrived at the appointed time The meet and greet person at front desk barely acknowledged us. The lady who talked to us was not very warm. Friendly but not warm . The room was not user friendly. Very few people there. First impression. Nope.

My mom was moved to a different room and they forgot to put the sign back up that the family does laundry. This resulted in all of her nice clothes getting lost when they did her laundry in house. I’ve contacted them and filled out the form related to this. Have never been reimbursed for the loss of her beautiful clothes!!!!

The cleanliness is good. Some of the staff has been really good. The food is okay, but they are short staffed. There is a wait, to get serviced for the food. It's an older building, so there has been some issues with hot water/plumbing. The apartment is nice.

Our family had an in person tour and we did not really care for it at all, it was not a good first impression and so at that moment we knew it was not going to be the place for our loved one.