Cedarhurst Living LLC

The main reason that we chose Hamilton Place over others that we looked into was because of the setting of the facility as well as availability at the time. They have been very fast at answering any questions we have had.

What sticks out most about Cedarhust of Lebanon was the staff, they were always willing to help on anything we asked. There were compassionate at the end. The main reason we chose this facility over others was because we got a private room where you could bring your own things, it was a smaller facility and it felt homier.

We have been very pleased. All the staff have been friendly and helpful. Have answered any questions we have. Could use more staff, but that is probably true most places.

This was just a 2-week stay last year. My husband, for the most part, enjoyed himself. The facility is beautiful and clean, the staff and residents were very friendly, the food was okay if a bit skimpy. There were activities scheduled on their calendar, but usually, nobody showed. During his stay, they were short-handed, so he could have used more showers. Occasionally, he will say he misses the people and would go back.

We had a great tour at Cedarhurst of Naperville. The reason we did not choose this facility was because there just was not a lot of socializing going on. We visited during lunch and everyone was just sitting there. It was a little depressing.

The facility is fairly new and seems well kept. I would recommend Cedarhurst of Springfield to other families.

Thus far I am very pleased with Cedarhurst. I visit about 5 days a week and have visited during all shifts. I communicate weekly with staff/administration. Across the board, I am pleased and would highly recommend Cedarhurst to anyone needing to find a memory care facility. The cost is acceptable

We are very satisfied with everything. They have been very understanding, and kind even though my loved one was not kind at times. My loved one felt at home from the beginning and every time we are there he tells us how good the care is.

We are very happy. They have converted from contract staff to permanent staff. They treat my loved one well. The staff is very helpful. The new Director of Nursing, is pleasant and follows up. We picked this community, because of the cost, it was cheaper, and a memory care facility. They are working really hard to upgrade a few things. I am very pleased with the care. I would recommend to other families.

Our experience when we first visited with [name removed] and [name removed] was very positive, they were both amazing. They took their time with us, we never felt rushed and we could feel that their heart was in it and they truly cared. The facility was clean and nice and they introduced us to many of their staff even their cook who has been there many years. This is a true blessing to find a facility that has people on staff that have been there a while.. I highly recommend Christina Place, the staff is wonderful. Call [name removed]for a tour - he cares!

I toured this facility. It was very nice and clean. The staff was friendly.

Came to take a tour and check out the facility. Everyone was friendly, made us feel comfortable, interacted with their patients in a way that warmed our hearts. We had decided on a place before this tour and you were our next choice. Very caring place with great team members.

I am so happy that I moved here! The people are great. I have wonderful friends here. Very good place to be.

[Name removed] exceeded our expectations. She was efficient, compassionate, considerate, prompt, and proactive. She greeted [name removed] warmly and helped make [name removed] feel loved and welcome to her new home. She expedited the process to meet our needs.

Cedarhurst has met and in most cases exceeded my expectations.

I love living here!

Overall we are satisfied with the care. The staff comes through at times when we desperately needed help, which has outweighed the minor concerns we did have.

The staff and residents at Cedarhurst of Tesson Heights, are very friendly. I do have some extra services for my Aunt and I can say that the staff that completes those tasks are always very friendly and do a wonderful job. They get to her timely and respect her needs. They not only complete their tasks, they also express that they care by hugging her and verbally telling her. My aunt compliments the food and dining and the community has activities like bingo and a theatre. Cedarhurst also has outings, but my aunt doesn't participate in many activities. I always see staff playing games and activities with the residents. Housekeeping only comes by once every two weeks and they do a great job, but my aunt has to take her own trash down to the bin, which is a challenge. I usually take her trash out for her. I wish they would come by and pick up trash more frequent. This is for independent living, but I do see that extra care for people in assisted living. Her room is like an apartment with a little kitchenette, while assisted living is more like a one room studio. I fully recommend Cedarhurst of Tesson. If I were to compare this community to her previous living situation, it is much cleaner and they are much more in tune with her needs and respond to her timely.

Remember that it's assisted living, even in the memory care section. So your loved one needs to be able to help themselves. My loved one declined rapidly after moving in, but hospice and the Cedarhurst nurses took care of her very well, and they coordinated well with each other. Normally hospice would have moved her to their facility, but the Cedarhurst head nurse advocated for her to stay at Cedarhurst since she was so far gone - since she was already familiar with the nurses there. That's why I gave them the high rating.