Cascadia Senior Living

not what the facility promises! look elsewhere if you CARE for your loved ONE. Been here 3 years with dogs and now that they are again under another Management company: Cascades Chesterley is trying to push us out - being they are desperate they say animal abuse, but have no evidence, in talks now with lawyer as I'm the only one with dogs here. Also diabetics don't come here, they don't OFFER food for DIABETICS either as promised even as I have asked the chef to make dishes diabetic person eats, not mashed potatoes but protein - wouldn't listen, NO help. Very UNDERSTAFFED, high turnover of employees. & rude to the elderly. Being I'm on medicare it's not easy to locate another facility but I'm currently looking. They want to put my dogs down as well. I wish I didn't come here, all promises like a politician, but NO follow through. DON"T LET YOUR LOVED ONE TO COME HERE. PROTECT THEM.

Field Stone gives a good first impression, but is terrible at communication. The front desk staff is nice but we only had the room cleaned once in 4 weeks and we had to pester them to make that happen. They always had an excuse. The menu was cut in half one week into our stay. No welcome. No orientation. No explanation about the restaurant reservation system - initially we just got horrible service. Later, once we learned we needed to make a reservation, we were denied many times due to Field Stone staffing issues. Their problems always became our problem. Field Stone was quick to kick my Dad out. First, they said he could not come back because of an antibiotic IV. Once removed, we had to continually ping Field Stone about returning only to hear they were "still waiting on paperwork ". Ultimately my wife got the paperwork for them as Field Stone would not assist. When they denied Dads return because of foot wounds, we had to move out. We moved into another Assisted Living facility where Dad's medical condition was not a problem. Field Stone kept saying they had to continually deny service because they lacked skilled resources. Their limits are not industry limits. Stay away from Field Stone unless you are looking for Independent Living with crappy food, terrible communication and absolutely zero help with anything. I would not recommend them.

Our mother spent 2 years in this facility with a constant turnover of directors, nurses, and staff. Terrible food, inconsistent room cleaning, no transportation, and no activities are just a few of the cons for this place. Upper management at this location could care less about the residents, were impossible to get ahold of, and could be outwardly rude. Residents are to blame for problems that arise here, no accountability for anything ever on their end. Our mother’s medical symptoms were ignored, even though we had frequently addressed our concerns with them. Subsequently, she is in a nursing home now with permanent damage. I WOULD NEVER RECOMMEND THIS PLACE!

I would recommend you don't move in. The care coordinator gave vaccines to the residents without the permission of the families. This makes it worse as it could have injured my loved one. There is a lot of staffing changes going on in the community.