Cascadia Senior Living

My grandmother does not have any care services provided. They come in and clean her room and it is always clean when I get there. I'm not sure how clean it is when they clean it. They also provide her with meals which she goes down to the cafeteria. My grandmother does not participate in any activities but they do offer them.

The staff here is wonderful. They are so nice and professional. The building is always clean and neat. We love the way everything is so organize here. The atmosphere is great and the other residents are so nice and they are helpful too!

We met with Ms. Jackson Tuesday 1/13. The one bedroom that we were shown was nice; I would rather have the bathroom off the bedroom. Common areas were clean. We did not meet any of the residents. Staff were very nice.

Their intake procedure was really good. They have very good clear-cut policies on how to handle difficult situations. One area where they could improve is that they could stand to have a few more and wider variety of activities including all sorts of things. We have been very well pleased with Heatherwood Retirement Community and would highly recommend them.

My first contact with Heatherwood was through A Place for Mom. After I received the contact information, I did a phone interview with their marketing director, Lisa. She is very energetic, likeable and makes a terrific spokesperson for Heatherwood. They were really great to work with, coordinating a difficult move-in, easing mom into independent living and dealing with out of state communication. I appreciate their willingness to consider my mother as a person. She is treated with respect. The staff is friendly and helpful. The food is great! There are activities to interest her every week. I think the best thing is that I have not received a call from mom complaining and crying. She feels safe and is making friends, just after a month. Kudos to Heatherwood.

We think it's a very nice facility, and she seems to be enjoying it there. It's clean, and the staff is very friendly. They seem to be adequately staffed. She is enjoying the food. We aren't finding any hidden fees or charges, it's pretty much what we expected to pay. It's going pretty good at this point.

This community was very well organized and the staff was helpful in offering information regarding Mom's needs. This property has was very appealing.

I loved the view but; Need another visit.

Loved the variety of activities they had available. The style of one of their apartments was a style I thought my mom could be comfortable in. I went in doubtful about the location of the facility but it really wasn't far at all. Lisa was great and informative. Loved how the residents had personalized their space in front of their doors. My mom would love that.

studio apt $1760 400 sf; 1 bdrm $1995 - $2175/mon; month to month lease; covered parking; close to the Y for swimming; walking club; gardening available; very active community - only independent living; temp help with meds available; 110 units - 77 full; ave age 70-75

Director was prfessional and complete with info. $150 for pendant is extra. has button in room for alert. LPN M-F, CNA 24 hrs two per shift. She thought it was too dark and small. one had walk in bed to right bathroom to left then living area w/kitchenet. courtyard in back walk in older neighborhood.

The staff here did a very nice job with the tour of their community and they showed us all around and answered our questions. We thought that this community was too much of a hotel style and was too large for our dad. We were concerned that he would be confused by the different levels and due to his back he would have trouble getting around.

My dad is doing well at this community. Everything seems to be going fine for my dad and our family. The care is good and it is not perfect but still good. The staff are nice people but they do not respond in a prompt manner when being asked for help.

So far our experiences in this community have been decent. They are changing owners, so we are waiting it out to see if things change. They are not very good at following through with what they promise. The old administration was not good, I'am really hoping the administration improves. The care staff is great, I really enjoy the staff. The community is very well maintained, everything looks great. The food is good, they have a nice variety of choices. It is a nice community.

We picked them because of the new ,modern décor, open concept main floor and the light, bright feel. Also, we liked the easy outdoor access to walk around the facility and the seating and gardening areas out front. And, the view! I think it would only be fair to make note that these comments are based on the facility almost immediately after it opened and any less than favorable ratings on the staff and level of care were based more on what appeared to be a bit of disorganization, lack of communication and possibly lack of training. The staff and caregivers were all very friendly and willing but seemed limited in their abilities and skills.

The caretaking staff was very good, however the administrative officers were consistently changing and could not keep up with who to discuss any issues with and far too frequent policy changes and major price hikes to try to make up for previous administrators inattention. With the help of hospice we were able to find MUCH better care at a family care home nearby at more affordable cost.

It is an alright place to live. Not much for improvement. Nice hospitality. I would recommend them to others.

Our family had an in person tour and it was a nice experience but they were in the process of changing up management so at the time it was just not the correct place for our loved one

This isn't the cleanest community. The portions of food are too large and they are wasting food in giving the residents too much to eat. We are getting more food than we can eat. The community has lots of activities for the residents to choose from. The community was charging a fee at first for a care my loved on wasn't receiving and now they were able to correct the fee for me. They are able to provide medication management and bathing assistance as care offered for my loved one.

Since covid has happened, it has really cut down on what the facility is able to offer/provide for the residents. For example there are very few activities going on, the families are not able to go eat with their loved one, and things like that that we were initially looking forward to. On a positive note, the apartment sizes here are great.