Cascadia Senior Living

studio apt $1760 400 sf; 1 bdrm $1995 - $2175/mon; month to month lease; covered parking; close to the Y for swimming; walking club; gardening available; very active community - only independent living; temp help with meds available; 110 units - 77 full; ave age 70-75

The staff here did a very nice job with the tour of their community and they showed us all around and answered our questions. We thought that this community was too much of a hotel style and was too large for our dad. We were concerned that he would be confused by the different levels and due to his back he would have trouble getting around.

My dad is doing well at this community. Everything seems to be going fine for my dad and our family. The care is good and it is not perfect but still good. The staff are nice people but they do not respond in a prompt manner when being asked for help.

So far our experiences in this community have been decent. They are changing owners, so we are waiting it out to see if things change. They are not very good at following through with what they promise. The old administration was not good, I'am really hoping the administration improves. The care staff is great, I really enjoy the staff. The community is very well maintained, everything looks great. The food is good, they have a nice variety of choices. It is a nice community.

The cleanliness of the facility is a 5 but our loved ones room is a 3. her call button was supposedly broken and it took them days to get it figured out. Meanwhile it took a long time and multiple pushing of the button to get people to go out to her room. This facility will not accept people on insulin unless they are able to inject themselves and manage their own dosing. My mom is not able to do that so she is no longer eligible to go there. I had to take her off of insulin while she was there and that led a trip to the emergency room because she had a stomach virus and the medical staff continued to give her the diabetes meds even though she wasn't eating and this led to her blood sugar being dangerously low and she was found semi unconscious. They did not contact me because they had my number wrong in the system even though I had been contacted by other staff previously.

The staff was great when they helped mom, but it might take them 45 minutes to get there. She soiled herself a time or two as a result. If I give the "quality of care" a low score, that will look as though the staff wasn't good, which isn't the case. They were severely understaffed. My mom loved [name removed] who was great, but the management was awful. When they let her run out of pain pills she was addicted to, not once but twice, putting her through extreme pain and expensive emergency room visits, that's a problem. And nobody in a place like that should be waiting 45 minutes to go to the bathroom, as they let even more people go.

We picked them because of the new ,modern décor, open concept main floor and the light, bright feel. Also, we liked the easy outdoor access to walk around the facility and the seating and gardening areas out front. And, the view! I think it would only be fair to make note that these comments are based on the facility almost immediately after it opened and any less than favorable ratings on the staff and level of care were based more on what appeared to be a bit of disorganization, lack of communication and possibly lack of training. The staff and caregivers were all very friendly and willing but seemed limited in their abilities and skills.

The caretaking staff was very good, however the administrative officers were consistently changing and could not keep up with who to discuss any issues with and far too frequent policy changes and major price hikes to try to make up for previous administrators inattention. With the help of hospice we were able to find MUCH better care at a family care home nearby at more affordable cost.

It is an alright place to live. Not much for improvement. Nice hospitality. I would recommend them to others.

Our family had an in person tour and it was a nice experience but they were in the process of changing up management so at the time it was just not the correct place for our loved one

This isn't the cleanest community. The portions of food are too large and they are wasting food in giving the residents too much to eat. We are getting more food than we can eat. The community has lots of activities for the residents to choose from. The community was charging a fee at first for a care my loved on wasn't receiving and now they were able to correct the fee for me. They are able to provide medication management and bathing assistance as care offered for my loved one.

Since covid has happened, it has really cut down on what the facility is able to offer/provide for the residents. For example there are very few activities going on, the families are not able to go eat with their loved one, and things like that that we were initially looking forward to. On a positive note, the apartment sizes here are great.

I have had many problems with and can't stand the director of this community. The staff treated the residents very well. If you don't have any sign of dementia it is a great place for your loved one. It is only about the money for the director. The corporate office was fair.

The staff at this community is nice. Dad is not happy though as they are remodeling the community and he is not getting any information about the progress of the remodel. There has been a recent ownership change. The director and maintenance people are always to busy to talk. The food is ok, however he wishes there was a little more variety. They offer some activities and they just hired a new activities director.

My parents are happy here. The staff is great and caring. Very clean and well taken care of. They do offer activities. I was a happy they offered great memory care if needed. . I would suggest families consider all options for loved ones .

Folks found the hallway too long for my dad to walk with walker and elevator too small for wheelchair. They also don't want to pay for lunches they don't receive.

the rooms were very small here. We didn't care for the feel of the community. It was too expensive for our loved one.

This is merely a summary: •Regarding quality of care--I am independent. •After living here only 3 months my rent was raised [fee removed] The second year my rent was raised [fee removed] . Another rent increase ahead [date removed]? •When it comes to safety there is only one set of elevators, which is totally inadequate in this size building. Worrisome the 1 set of elevators here, periodically break down and are out of order. • Elevator floors are unclean. •Overall the quality of this building, its construction, design, and its furnishings are of disappointing standards. •On the upside Fieldstone is within close proximity to my daughter.

I would be honest and let them know that most of their loved ones belongs would be missing after a month, that includes dentures and glasses, never to be seen again. My biggest problem was the RN. There was a discrepancy in his medication orders from the doctor and the medications I provided. She should have called me to ask and clarify what he should be talking but that didn't happen. He was off the medication from his admission. I had even ask the medication tech if he was still on it and was told he was, which was not true. Being a retired nurse I was very upset when I found out the truth. He ended up going to the hospital for over a week, coming out unable to stand, walk or feed himself and within a month had passed away. If you put a loved on in there YOU have to manage their care.

My loved one's experience at Cascades Chesterley was very poor. The memory care Director needed to have more communication with her care staff and with the doctor. I had to be there nearly every day.