Cascadia Senior Living

The staff was great when they helped mom, but it might take them 45 minutes to get there. She soiled herself a time or two as a result. If I give the "quality of care" a low score, that will look as though the staff wasn't good, which isn't the case. They were severely understaffed. My mom loved [name removed] who was great, but the management was awful. When they let her run out of pain pills she was addicted to, not once but twice, putting her through extreme pain and expensive emergency room visits, that's a problem. And nobody in a place like that should be waiting 45 minutes to go to the bathroom, as they let even more people go.

We picked them because of the new ,modern décor, open concept main floor and the light, bright feel. Also, we liked the easy outdoor access to walk around the facility and the seating and gardening areas out front. And, the view! I think it would only be fair to make note that these comments are based on the facility almost immediately after it opened and any less than favorable ratings on the staff and level of care were based more on what appeared to be a bit of disorganization, lack of communication and possibly lack of training. The staff and caregivers were all very friendly and willing but seemed limited in their abilities and skills.

The caretaking staff was very good, however the administrative officers were consistently changing and could not keep up with who to discuss any issues with and far too frequent policy changes and major price hikes to try to make up for previous administrators inattention. With the help of hospice we were able to find MUCH better care at a family care home nearby at more affordable cost.

It is an alright place to live. Not much for improvement. Nice hospitality. I would recommend them to others.

Our family had an in person tour and it was a nice experience but they were in the process of changing up management so at the time it was just not the correct place for our loved one

This isn't the cleanest community. The portions of food are too large and they are wasting food in giving the residents too much to eat. We are getting more food than we can eat. The community has lots of activities for the residents to choose from. The community was charging a fee at first for a care my loved on wasn't receiving and now they were able to correct the fee for me. They are able to provide medication management and bathing assistance as care offered for my loved one.

Since covid has happened, it has really cut down on what the facility is able to offer/provide for the residents. For example there are very few activities going on, the families are not able to go eat with their loved one, and things like that that we were initially looking forward to. On a positive note, the apartment sizes here are great.

I have had many problems with and can't stand the director of this community. The staff treated the residents very well. If you don't have any sign of dementia it is a great place for your loved one. It is only about the money for the director. The corporate office was fair.

The staff at this community is nice. Dad is not happy though as they are remodeling the community and he is not getting any information about the progress of the remodel. There has been a recent ownership change. The director and maintenance people are always to busy to talk. The food is ok, however he wishes there was a little more variety. They offer some activities and they just hired a new activities director.

My parents are happy here. The staff is great and caring. Very clean and well taken care of. They do offer activities. I was a happy they offered great memory care if needed. . I would suggest families consider all options for loved ones .

Folks found the hallway too long for my dad to walk with walker and elevator too small for wheelchair. They also don't want to pay for lunches they don't receive.

the rooms were very small here. We didn't care for the feel of the community. It was too expensive for our loved one.

Things I liked: very attractive facility, clean and well-kept for the most part. Food seemed fine, though nothing special, and not prepared on site, but brought in from a neighboring facility. Things I disliked: Not always adequate supervision. Not all staff trained to deal with difficult situations. Lack of expertise in dealing with challenging behaviors. My wife exhibited some aggressive behavior herself, but they did not have the interest or expertise to help her. I observed my wife being assaulted, totally unprovoked, by another resident and had to initially intervene myself. Needless to say, I withdrew her from that facility that day. I gave up on finding a decent facility in Yakima and found a good placement in Kirkland, 140 miles away.

This is merely a summary: •Regarding quality of care--I am independent. •After living here only 3 months my rent was raised [fee removed] The second year my rent was raised [fee removed] . Another rent increase ahead [date removed]? •When it comes to safety there is only one set of elevators, which is totally inadequate in this size building. Worrisome the 1 set of elevators here, periodically break down and are out of order. • Elevator floors are unclean. •Overall the quality of this building, its construction, design, and its furnishings are of disappointing standards. •On the upside Fieldstone is within close proximity to my daughter.

I would be honest and let them know that most of their loved ones belongs would be missing after a month, that includes dentures and glasses, never to be seen again. My biggest problem was the RN. There was a discrepancy in his medication orders from the doctor and the medications I provided. She should have called me to ask and clarify what he should be talking but that didn't happen. He was off the medication from his admission. I had even ask the medication tech if he was still on it and was told he was, which was not true. Being a retired nurse I was very upset when I found out the truth. He ended up going to the hospital for over a week, coming out unable to stand, walk or feed himself and within a month had passed away. If you put a loved on in there YOU have to manage their care.

My loved one's experience at Cascades Chesterley was very poor. The memory care Director needed to have more communication with her care staff and with the doctor. I had to be there nearly every day.

Its funny, I do all the crafts, I have been for 1 year and 6 months, I buy everything myself, I ask for a craft room, residents love to do crafts, I have asked more than I can say, I get told sounds good and then nothing, I store it all in my apartment ( which makes [name removed] mad, but i have pride in what I do and it makes residents really happy.

The people and everything was friendly but they could not be so greedy, the pricing is outrageous.

it' has beautiful decorations, great art work, grand piano and fireplace in entrance lobby, seems very welcoming. the beginning it was a great place to live but before long, we realized there is no follow thru, lot's of promises and no action. lacking activities (blamed on Covid of course) one should wonder why many staff have left a new facility. it is my opinion that the main interest is renting the apartments, not the residents. it quickly had a feeling of living in a nursing home, not independent living. we moved out.

I would tell others not to put your loved one here. My mom has been here for a year and a half and they have been through 3 different directors and have a ton of turnover of staff members. The right hand does not know what the left hand is doing. I got a call yesterday from my mom asking for help and she said that they brought her lunch and opened the window and I told her I did not want the window open and she just left. I tried calling them and their phone number said that it was out of service so I had to drive down there. I would not recommend them to others who are looking.