Carriage Crossing Management

This community was nice it was just not what I was looking for for my loved one.

They do what they can with the activities, at the moment they do'nt have an activities director but they are working on hiring a new one. One thing that stood out to us was the size of the units, and we would recommend this community to others.

The friendliness of the staff members and their care services would get 6 stars, and the meals and dining would get 6 stars.

We feel that they are caring for our loved one, however, it could be better. It depends on your parent's needs in how they will fit into the community. We would like to see our loved one receive more encouragement in getting involved in the activities by the staff. The community brings in nice entertainment to the community for the residents.

The cleanliness of the community is nice, but the community has been through a little bit of a shake up with the staff and going through a lot of changes. This has caused some hiccups but they are working well with us to fix it. At first the friendliness of the staff was a 5, then it went down to about a 3, and now its back up to a 4. Our loved one is not to keen on the meals, but we do think that is caused by the rapid changes this community is going through. The activities are still pretty limited, and we think this is because they just don't have the staff to get all of the residents, engaged. When it comes to the value for cost we do think it needs to be more inclusive to one price, and have the services match up more to the costs. One thing that really sold us on Cadence was the bathrooms, they are extremely spacious and easily accessible. They have a built in bench in the shower which we really liked. One thing that is very important to our family is the communication and transparency between the management and the residents, and the management and VP's with the families. They are checking in with our loved one more and more and were all on the same page which is critical.

We did not look at any others facility because we liked this one so much. It was newer and the community director person we spoke with we really liked. It also had all of the amenities that my mom was looking for. The apartments here are very nice. They do seem to be understaffed at the moment due to some issues. She is not a fan of the food, they could improve on the quality of the meals and they could provide more fresh vegetables. There are too many carbs and when she gets sandwiches the bread is dry. I think who you communicate with for different issues can be a little confusing at times.

Our family had an in person tour experience and our experience was really good. We decided to go with another community, but Cadence Marietta did have that warm and welcoming feeling to it.

They do offer a lot of activities for the residents to participate in. The overall look of the community and rooms would be a five out of five. They are very patient with the residents there and very understanding. They do enjoy the residents.

My ratings are based on prior to COVID, and visits outside. They have bingo and other items for the residents to partake in. This community is better than the prior community my loved one was at. I would recommend this community to others.

Probably the most promising visit I've had so far. They have one BR units available and the pricing is all inclusive. The maze of pricing on an ala carte basis can be quite confusing. The community appeared to be the most energetic, most scenic and best kept of any I've visited so far.

While looking for a community for my mother I initially chose this location because of the day care program. It was a good way for my mother to be more social since she liked to be around other people. She does seem to be making friends there. It has been easily progressive moving her here. I would say that one of the drawbacks that I came across concerns their dietary restrictions. Most older people, they kind of don’t eat what they don’t need where my mother has to opposite issue and she can’t stop eating. I would like for them to keep tabs on her eating. As for the facility itself, they tend to keep everything clean. They do laundry twice a week for their tenants. The food that they serve isn’t necessarily that great. It is close in comparison to school cafeteria type food and they don’t have the fresh factor. They mainly have a set menu that alternates and they bring out the food. They have very limited day to day activities. They do post event calendars on the doors of the residents but I wish they would post these types of things on their webpage, that way other families can be updated. It’s hard to keep them in the know. They do have a lot of people come in like 3 piece bands, school choirs, and they offer some type of church service. They also have a van that would take residents and drive around to get ice cream or just to enjoy the ride.

This is a large community with an enclosed courtyard. The community seemed clean when I toured it. The people I met were nice. I thought this community was just a little to large for my loved one.

I needed to move my mom into a secure community that was locked. Recently my mom started wandering away from where she had been previously living so I had to make the difficult decision to move her. This place is the right choice for her. The staff is very nice and extremely honest they advised me not to visit quite as often to let her try and readjust to her new surroundings and as hard as it has been their suggestion seems to be helping mom. The community seems to be extremely clean and well maintained. The staff keeps the residents busy with things to do so they are not just sitting around. I think now that mom is in right place she will do much better here and now I don't have to worry about her getting out at night and something bad happening.

This is a brand new community and it is beautiful. The apartments are nice and the person we spoke to during our tour was friendly and informative. We liked this community, however they did not accept medicaid.

We had a pleasant tour of this community. The experience with well overall. Everyone was friendly, and kind to my family. The community looked nice, and the staff was polite. Everything went well overall, but we did find another community that suited our needs better.

We toured this community. The staff were nice and were able to answer the questions we had on the care that is offered. They offer a nice menu and activities. The location was just further then what we were wanting. We would recommend families to tour this community for the care of a loved one.

So far my mother is doing pretty well since her move to this community. The only issue she has is that it can take a while for the staff to respond when help is needed. Other than that issue the staff is kind, and friendly. There are nice activities, and good meals offered. They do a good with the cleanliness of the community. They need to be quicker with responding with help, but overall this is a community I would recommend.

My mom and dad seem to be really getting involved in all of the wonderful activities this community offers. My mom especially seems to be enjoying the great music program they have on campus. They also have been going on many field trips and outings with the other residents throughout the week. I am very pleased on how active my parents are staying and how much they are enjoying there new living environment.

The staff interact well with my wife. They seem fairly well trained. I would give the food a 3. They keep the community clean and I would recommend it. They offer a variety of daily activities.

I am pretty much happy with the care that is provided. There is room for improvements. However, The community is clean and my dad'd room is also. The meals seem to be good for my dad. They have activities available for the residents and my dad to participate.