CareOne Management

They have not done anything bad. They are doing what I believe they are suppose to be doing. I have not had any issues and they have answered all my questions and all my concerns.

Received a very warm and welcoming greeting from Kathleen. The facility is beautiful inside and out. The great room where you enter has a homey feel to it. There is an ice cream shop inside where families could join their loved ones for a sweet treat during a visit. The rooms area little small, but the bathrooms are very large and handicap accessible. The place was clean and did not have an odor. I especially loved the memory boards outside each room that would help a loved one who is suffering from some form of dementia find their room.

They are doing very well. She is very happy. The only thing I would say is, communication between us and the people that work there, isn't so great. They don't return calls and emails very promptly. She likes the food, but it's a little bit repetitive, and I am not sure how many choices memory care gets.

We're very pleased overall with our experience at CareOne at Livingston. The staff here are very friendly, and they do a great job looking after the people who live here. I would recommend them to other families looking into care in the area!

I think they do a great job overall at CareOne. The staff are friendly and professional, and they keep me up to date on the status of my loved one. I also appreciate that they are accommodating when it comes to any suggestions I have. They seem to have a good rapport with my loved one, as well. I'm very satisfied with the service.

They are very good at taking care of the residents. The care providers are really good, exceptionally friendly, though they do seem at times (particularly weekends) to be a little understaffed. One area of improvement would be their billing department. Their billing department absolutely stinks. There have also been a couple of instances where they have waited until the last minute to let me know when my husband is running low on something. Other than those areas it has been a really good overall experience.

My mother doesn't participate in many activities. She is 87. She's in a wheelchair. This is a transition period between home and nursing home. She's been there for about two months. She's also been in August. The staff are very friendly. They answer my questions, and respond to my concerns very quickly. I don't see her much because I don't drive. The facility is not very accessible to people who do not drive because there are no sidewalks - not even for staff working at the place. It is actually dangerous; they have to walk in the street, even in winter. It had a reputation at one time of not being good, but they must have changed a staff, because noone has been there very long, and they are great.

Visited this facility last year. Very nice staff. Beautiful quad neighborhoods for memory care component. Feels just a bit institutional though. Didn't notice enough caregiver to resident ratio. Not too bad a facility as second choice for now overall.

My is there now and she seems pretty happy. They have plenty of activities. It’s nice because they’re taking people with Alzheimer’s Disease and forgetfulness. It’s different from being old. They put residents in groups with the same cognitive levels. My mom can get up and walking around and go outside, while still being in a secure area. My mom likes to sit in the sun or in the shade in the summer. They are very responsive. I am happy with them.

I liked the facility, but it didn't seem like they had the activities that she would enjoy. The food was wonderful!

Everything at this community seemed fine, no issues regarding cleanliness or staff, but nothing in particular grabbed me. We toured quite a few, and found one we liked more at a better price.

Toured Thu 8/1. Under consideration. Staffing ratios appear low/below average.

VISIT; dementia coaches, psych. sees immediately & up to 2x/wk

The director did a great job of showing us around. The meeting was very productive.

Mom moved in to Harmony village last Tuesday. Her transition has been uneventful. She seems happy and secure here. She is eating again. She is on only one heart Rx...nothing else and no combativeness, no agitation and no yelling..This is Mom's new home. So far, we are very pleased with the staff and with Mom's adjustment. Thank You!

The Director was very professional. Was not shown the Alzheimer's areas for the middle and late stage disease residents. Plan to return to tour these areas.

We chose Harmony Village and moved Mom in today. The transition was made very easy by the staff. So far Mom is doing well and no agitation, no combativeness and no drugs to control her. New environment and staff trained to address Mom's special needs.

They are building a new building here. During our tour the entry is at the nursing home area to get to the assisted living area. The Director of Admissions was new and I didn't have enough trust with them.

A nice enough facility. My Mom being a resident, I find it difficult to stay very long as the air freshener that is used throughout is very much an irritant. Overpowering as you walk through the front door. I hope they'll consider no fragrance as I assume is an irritant to others as well.

My 90 year old father spent a few weeks at Care One Wayne. It is not perfect, but what facility is. Over all they treated my father well. The social workers and PT workers were helpful and kind.