Cardinal Senior Management

Overall we've been very pleased with how things have gone at Hillside Assisted Living! It's a nice looking place, and the staff have all been wonderful. Everyone here is friendly and going, and they do a great job looking out for the residents. My only concern is that they don't have any doctors on staff.

We toured this location when we were looking into care options for our loved one. Overall this seemed like a nice place, it was clean, well kept, and the staff were friendly. It was a bit more expensive than similar options we saw in the area, however.

They are a pretty good community. It's clean and friendly and all of that. When you walk in though there is an odor, it's not like what you expect, I think it comes from the kitchen, maybe. Air freshener, or some kind of air circulation or filtration system, to keep it vented.

The community is wonderful. Very warm and inviting residents and staff. The facility in general could use a little updating, but to be honest I think most of the residents like it a little "old fashioned". It is a bit worn in areas. The food, however, is excellent. Freshly made entrees and a great variety and plenty of it. The activities also abound with many options to fit all lifestyles.

I think they could improve on the meals. They have a lot of things that they warm up. The med techs, they need to be more friendly. They're okay but they can raise their voice and they get a little upset at the person they're helping. I think if there is a problem they need to walk away. My mom is there. I came unexpectedly and one of the med techs was yelling at my mom in her room. She's having a hard time adjusting because she doesn't want to take all the medicines that they were giving her. Now she's refusing to take the medicines because they're making her sleepy and she doesn't like that. We're trying to get her evaluated soon.

They're really good with my mom. They actually get her to smile and laugh which is hard to do. The cost has gone up but my mom's care has also gone up so I understand that. They do really well. She's now in a wheelchair. When she started she was able to us a walker and get around a little bit but she's had a few falls while trying to use the walker by herself which she shouldn't have been doing. She does pretty well with the wheelchair but they're really good about helping her around too. She likes bingo. They do have crafts but my mom has Parkinson's so it's hard for her. It would be nice if there was something besides bingo for her but she does like that. I've requested baths 3x a week and they make sure to do that. Anything that I've asked them to do they are really good about doing. They're quite good with her and check on her every hour.

We found it to be very accommodating. The staff is exceptional. My mom is pleased and she's quite fussy. Any issues they attend to quickly. I've come at all hours of the day and I'd say every shift is good. I haven't run into anybody that I've had a problem with. It seems like there could be some more activities and mom's room is rather small but it works for her right now.

Met with director and they gave an awesome tour. She thinks the rooms are too small.

I liked this one the best however although we don't know the price range yet it will most likely be higher than what she can afford. Pros - can accommodate up to 100 residents which would give her a wider range of friends to choose from. Residents were from all stages of life which would provide a larger range of ladies she can socialize with. Activities were the best out of the three visited. Suites were spacious and had a sink and small fridge. Dining area was large and very nice. Choice of two meals to choose from for lunch and dinner. Her own mailbox which gives her a feeling of independence since the mail is very private to her. Hallways had lots of areas to stop and sit in a comfortable chair if they needed to. Residents are encouraged to decorate their white pretty doors as well as have a shelf outside of door to place nick knacks or a special picture. Comfortable and spacious living area with large fireplace. Cons ... mass is held in an area where residents can smoke on the other side of the glass doors. Garden area is not smoke free. Concerns about ratio of staff to residents.

Interested in checking further into this option.

I loved this place - looks very similar to the Assisted Living place in Alpena that AB was in. We can afford this one, too. I am definitely bringing dad back to this one.

Good price. $2900/mo. Christian environment.

Living at ICQ is good. Staff takes good care of me. I don't really participate with activities - my choosing.

I liked the community and it was family oriented. Their memory care unit is a secured unit, and we were able to find a community that allowed my loved one to go into assisted living.

I had a virtual tour at Autumn House West. It just didn't seem to be as nice of a facility as the one I ended up choosing, yet it actually cost more.

Staff is great! Rooms are really nice. The entire facility is kept very Clean and beautiful. They keep it nice looking. Comfortable feeling here. Food is awful. Generally served cold. Generally tastes terrible and the chef does not care. Many people have spoken to him, he says it is what it is. Although there was a meeting with residents, it has not changed.

When my friend had an accident and needed help to recover, she went into Elmcroft until she was able to go back home. For the most part, she was very satisfied with everything here. The community was clean all the time. The only complaint was about the food, it was not very good.

My mother was here and things were good. We decided to move her because they couldn't provide the care she needed. They did nothing wrong they just didn't have the staff to meet her care demands.

My mother is living at the community Autumn House West and so far she is doing good. In the beginning there was problem. After talking about the problem, things are getting better. Overall we worked out the kinks and my mom is doing good here at this community.

My Mom is very happy there.Everybody is nice to her and the staff is great.Mom has made a lot of friends and really enjoys BINGO ! She really enjoys activity's. The food is good and lots of variety.She has fun with a lot of the staff. Miss ones that use to be there. It is a very clean place , would recommend to other people.