Cardinal Senior Management

We found it to be very accommodating. The staff is exceptional. My mom is pleased and she's quite fussy. Any issues they attend to quickly. I've come at all hours of the day and I'd say every shift is good. I haven't run into anybody that I've had a problem with. It seems like there could be some more activities and mom's room is rather small but it works for her right now.

Met with director and they gave an awesome tour. She thinks the rooms are too small.

I liked this one the best however although we don't know the price range yet it will most likely be higher than what she can afford. Pros - can accommodate up to 100 residents which would give her a wider range of friends to choose from. Residents were from all stages of life which would provide a larger range of ladies she can socialize with. Activities were the best out of the three visited. Suites were spacious and had a sink and small fridge. Dining area was large and very nice. Choice of two meals to choose from for lunch and dinner. Her own mailbox which gives her a feeling of independence since the mail is very private to her. Hallways had lots of areas to stop and sit in a comfortable chair if they needed to. Residents are encouraged to decorate their white pretty doors as well as have a shelf outside of door to place nick knacks or a special picture. Comfortable and spacious living area with large fireplace. Cons ... mass is held in an area where residents can smoke on the other side of the glass doors. Garden area is not smoke free. Concerns about ratio of staff to residents.

visited and liked

Interested in checking further into this option.

I loved this place - looks very similar to the Assisted Living place in Alpena that AB was in. We can afford this one, too. I am definitely bringing dad back to this one.

Good price. $2900/mo. Christian environment.

Living at ICQ is good. Staff takes good care of me. I don't really participate with activities - my choosing.

I liked the community and it was family oriented. Their memory care unit is a secured unit, and we were able to find a community that allowed my loved one to go into assisted living.

I had a virtual tour at Autumn House West. It just didn't seem to be as nice of a facility as the one I ended up choosing, yet it actually cost more.

Staff is great! Rooms are really nice. The entire facility is kept very Clean and beautiful. They keep it nice looking. Comfortable feeling here. Food is awful. Generally served cold. Generally tastes terrible and the chef does not care. Many people have spoken to him, he says it is what it is. Although there was a meeting with residents, it has not changed.

When my friend had an accident and needed help to recover, she went into Elmcroft until she was able to go back home. For the most part, she was very satisfied with everything here. The community was clean all the time. The only complaint was about the food, it was not very good.

My mother was here and things were good. We decided to move her because they couldn't provide the care she needed. They did nothing wrong they just didn't have the staff to meet her care demands.

My mother is living at the community Autumn House West and so far she is doing good. In the beginning there was problem. After talking about the problem, things are getting better. Overall we worked out the kinks and my mom is doing good here at this community.

My Mom is very happy there.Everybody is nice to her and the staff is great.Mom has made a lot of friends and really enjoys BINGO ! She really enjoys activity's. The food is good and lots of variety.She has fun with a lot of the staff. Miss ones that use to be there. It is a very clean place , would recommend to other people.

I love my new apartment here. ALL IS GREAT.

Not enough response on bell assistance. People who need special assistance wait. Nurses and assistants disappear....The room was excellent, the food was pretty good. Rest of staff great! Not for everyone. Not equipped to handle individuals who have special needs, basically you need to be healthy and require little care.

Family member recently toured and had a great experience with the sales person. Was a little put off by the administrator. He was scratching his side and touching his beard a lot. Other communities I’ve visited the administrators were kind and dressed professionally. These places cost a lot of money and i expect the person in charge to be very professional. We are considering communities in quakertown and Allentown areas but this wont be the community

It just isn't overall as wonderful as it seemed it was going to be when we had the initial sit-down meeting. Cleanliness issue- which they did take care of and were apologetic. Activities are lack luster. Sometimes you can't find any staff around, but, the staff are all fabulous, so nice and understanding. The room is like all rooms anywhere, I would say. If you don't have dementia you get more out of your stay. If you are open and friendly it is a better experience.

The facility was very nice and always clean. Most of the staff was very good of course you always have those shoe that are not.