Bridge Senior Living

Our first impression of this community is that it was very bright when we first visited and it was kept pretty clean. The food at this community is pretty good. Before COVID the activities were lacking, but from our understanding they are trying to improve them. The only issue we have is the communication, it is lacking. Especially during COVID its been hard to get a hold of the employees, but they just hired new employees so its getting better.

Sombery Sandy Springs did a very good job with keeping the residents safe and healthy from COVID during the pandemic. They also were good about keeping the residents and family informed. The food was mediocre at best, the wait staff was very slow. When they delivered the food, it would arrive cold and they had very limited choices. They ended up living off of peanut butter crackers and hot dogs because they did not like the food. My in-laws had bed bugs 4 times. The person in charge of the facility was unforgiving when it came to the bed bug problem and it was not getting solved. In a non-COVID environment, I think she might have been more accepting, but I do not think the director is a very easy person to work with.

Staff seem to be rather caring of my mother. [Name removed] help me with a issue I had regarding getting my mother to sign papers which was more than appreciated. Couldn't have done it without her.

I really liked this community it was beautiful inside and outside. I just didn't feel that it would have been the best choice for my dad.The community is a little too large for our taste and I didn't get that personalized feeling I was looking more for a community that gave off a homey feeling. The staff was friendly and nice. I was look

My tour here was done well by the staff, they showed me all around and answered all my question. My main concern was the turn over of the staffing and after speaking with some of the other resident's family members who were visiting there I felt that this just was not going to be a good fit for my wife.

My mother has recently made the move into this community and although there could be some improvements things have been going okay. The meals I have to say are some of the best that I have tried. They always have a great meal selection with lots of great selection. The staff could use some improvement on there organization and quality of care is the complaint I would say I have.

Woodbridge seems nice enough, there were just little things that made it less desirable to me. I didn't like the activities in the basement and the place felt dark.

This is a very nice community. My tour of it went well. The community looked very nice. Everything looked great. The staff was nice, and friendly. This community was too expensive for our budget, but it is a very nice community.

I had a pretty good tour of this facility. Everything looked nice, and clean from what I saw. The staff was kind, and friendly. It was a good experience, and they were very kind to my family and I. There were many factors that played into where to move my aunt too. Unfortunately she didn't feel this was the place for her.

Lynn was very nice, patient with my mom having to get along slowly because of being in a wheel chair, which we appreciated, but, it would have been so much better if my mom would have seen the rooms first. After roaming the halls to see the cafeteria, library, puzzles, cafe, etc..my mom was exhausted when it finally came time to see the rooms. To me that was the higher on the list thing to see first! You might want to consider this for next time! Other than that, mom is trying to get accustomed to her surroundings and seems to be enjoying meeting new friends.

My loved one has been at the facility for several months. Most of the staff that interact with my loved one are caring and upbeat individuals. However, the medical/management personnel are unable to address/recognize and contact appropriate doctors or family members promptly to resolve medical issues. If your loved one lives here the contract states that the Bridges will obtain and manage health care, but our experience has been that service is not provided and if your family member lives at the Bridges, you will need to be prepared to constantly follow-up, manage and resolve those issues on your own. Most of the management's expertise is in the area of providing "lip service" when they are asked to address your concerns, but my experience is that nothing changes. Overall I expected more from the Bridges and am quite disappointed with the amount of time-consuming tasks that the family continues to be responsible for, most of which are things that should being taken care of by the Bridges (and for which the contract states you are paying for). You may get more value using a nice hotel with room service and a good concierge service. Therapy at this facility is provided by an on-site independent agent (billed to Medicare), and am not convinced the therapy offered is more than an effort to relieve the Bridges of some of the responsibility for "social interaction", which also is not fostered here. My loved one is not in the memory care unit, perhaps that is different.

They could improve on their services. They promised a lot and we moved in and they did not even notice my parents for like two weeks. But we've sat down with them and they've improved in the last three weeks though.

Seem to be short handed on staff. The staff didn't seem to know we moved in. Missed laundry, making the beds, baths and dinner table assignment the first week.

My mother was at Somerby in Peachtree City for a year and a half. It is a beautiful facility with the potential to be a wonderful assisted living facility. My mother was cared for well but the lack of communication from the facility and the difficulty communicating with people in charge there was a huge issue. We had to BEG for care plan meetings to discuss my mothers care and even after meeting, nothing changed. It is impossible to call someone to speak to about any problems. For the amount of money spent on care at Somerby, I would expect top notch service and response to emails and/or phone calls. Emails and phone calls go unanswered and follow-up is slow to non-existent.

Many assisted living features in the all inclusive pricing however the facility seemed like a dressed up hospital. Very sterile and predictable.

Nice place but no availability.

This didn't really work for us. It wasn't as cheery and bright as another community we were considering. I didn't like that the rooms were just one big room. I wanted something with a separate living area from the sleeping area.

I didn't like that place from the get go, it looked great when you walked in and it didn't have any bad smells, but it was too stiff, it was too formal. It looked like it was made to impress people when they walked in the door and forget about feelings and care and service. I know for a fact that their service is not that good because I experienced it first hand. It is okay, I guess it suites some people fine, it just doesn't suit me and it doesn't suit my daddy.

Mom saw this place and wasn't excited. I know people that live there that are happy, so, it isn't entirely out of the picture, as it is very convenient, if we remain in Fayetteville.

Did not have a dimentia unit.