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Bridge Senior Living strives to set a new standard for senior living by creating innovative programming and comprehensive services in a comforting atmosphere. This senior living provider has 32 locations and offers independent living, assisted living, and memory care services. Bridge Senior Living has 1,410 reviews that average 4.2 stars based on services that keep residents engaged and connected. Along with their Signature Programs — including Discover Your Spark®, Bridge Safe, and Dining with Bridge — Bridge Senior Living caregivers work tirelessly to provide a safe atmosphere that encourages residents to live life to the fullest. Enjoy a lifestyle of choice with care options that can be customized while living at any Bridge Senior Living location.

8.6

Review Score

1,410 reviews
32 communities
Starting from $X,XXX/mo
1 community video

Bridge Senior Living community listings

Showing 32 communities
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Somerby Franklin

870 Oak Meadow Drive, Franklin, TN 37064

Starting at$X,XXX+ monthly
Photo of Somerby Franklin
19
19 Photos available
26
26 Floor plans available
9.7
Review Score
33 reviews

Onboarding was a terrible experience but if you can hunt how the info you need, it's a great place. Room sizes and amenities offered are amazing. Feels homey and not like a "facility". Definitely very...

Provides: Assisted Living, Memory Care, Independent Living

Close to the glitz and glamour of Nashville, Somerby Franklin is tucked away in idyllic Franklin. This quaint, historic town is a cozy and convenient place to settle and is frequently ranked as one of the best places to retire in the U.S. Somerby Franklin simply sparkles with the best of what...

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Landing of Poughkeepsie

251 Boardman Road, Poughkeepsie, NY 12603

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.6
Review Score
56 reviews

I would say that it's a good place and my mom is happy there. I would mention the food is good, but the delivery is lacking thought management is aware and working on it.

Provides: Assisted Living, Memory Care

Minutes from shopping and entertainment, minutes from historical sites, Vassar Farm Ecological Preserve, is The Landing of Poughkeepsie assisted living community for Dutchess County’s independent-minded, senior adults.Our inclusive rent model includes dining, utilities, basic cable, and a...

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Somerby of Mobile

901 Somerby Drive, Mobile, AL 36695

Starting at$X,XXX+ monthly
14
14 Photos available
17
17 Floor plans available
9.5
Review Score
52 reviews

There seemed to be confusion sometimes between what was told to me one day, and then different a few days later. For instance, on a Sunday, I was told that my SIL needed more protein drink. The nurse and I...

Provides: Assisted Living, Memory Care, Independent Living

Are All Mobile-Area Retirement Communities Alike? Somerby Is Truly Something Special. It's The Somerby Spark that does it. Visit Somerby of Mobile, and you'll find beautiful rental apartment homes — in an active, vibrant retirement community just minutes from everything you love in Mobile —...

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Bridges of Bent Creek

2100 Bent Creek Blvd, Mechanicsburg, PA 17050

Starting at$X,XXX+ monthly
9
9 Photos available
11
11 Floor plans available
9.5
Review Score
60 reviews

When it comes to the meals and dining we understand dining has reduced, and cost of supplies. We would prefer slightly less quality and no price adjustment They schedule group activities during 2nd meal...

Provides: Assisted Living, Memory Care

The Bridges at Bent Creek Senior Living is located off of Route 14 in Mechanicsburg. Our community offers a relaxing and peaceful setting. With several outdoor areas, along with a walking trail, our residents have the opportunity to enjoy nature.Through our partnership with Fox rehabilitation we...

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Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.4
Review Score
44 reviews
Provides: Assisted Living, Memory Care

Set in Norfolk County in the historic town of Franklin, The Enclave of Franklin is a senior living community where older adults can live comfortably and more independently, with discreet support from a caring, 24-hour staff. In addition to independent and assisted living options, The Enclave of...

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Washington Pointe

1295 Kinwest Parkway, Irving, TX 75063

Starting at$X,XXX+ monthly
30
30 Photos available
6
6 Floor plans available
9.3
Review Score
33 reviews

The facility has changed management companies. There are great activities and excursions. I wish they would stop raising prices. Overall we are very happy with Washington Prince.

Provides: Assisted Living, Memory Care, Independent Living

Independent Villas Assisted Living Memory Care Combining the warmth of home with wonderful amenities, MacArthur Hills is looking forward to serving your family. Located in Las Colinas and neighboring the premier Hackberry Creek community, MacArthur Hills will offer our Residents a vibrant...

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Somerby Lake Nona

9682 Lake Nona Village Pl, Orlando, FL 32827

Starting at$X,XXX+ monthly
12
12 Photos available
14
14 Floor plans available
9.3
Review Score
20 reviews

What we like the most about Sombery Lake Nona is the size (number of residents), the food. Yes, we would recommend this community to other families based on the experience we have had so far.

Provides: Assisted Living, Memory Care

You’ll feel like you’re living at your favorite resort when you call Somerby Lake Nona your home. This beautiful community lets you enjoy a small-town atmosphere while being close to everything that Orlando has to offer. Residents love our spacious apartments that feature high ceilings, spa...

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MerryWood on Park

3600 Park Rd, Charlotte, NC 28209

Starting at$X,XXX+ monthly
1
1 Video available
19
19 Photos available
5
5 Floor plans available
9.1
Review Score
73 reviews

Merrywood on Park is a great place. The apartments are spacious and clean. The staff is very responsive to all issues. Everyone is super friendly and helpful—employees and fellow residents. My dad enjoys...

Provides: Assisted Living, Independent Living

Located in the heart of Charlotte, Myers Park and Dilworth neighborhoods.

The Terrace at Chestnut Hill

495 E Abington Ave, Philadelphia, PA 19118

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.1
Review Score
89 reviews

We were very happy with The Terrace at Chestnut Hill, we highly recommend it. I did not personally attend any meals or activities there. We were happy with the cost.

Provides: Assisted Living, Memory Care

Located in historic Chestnut Hill, you'll find a senior living community, providing personal care and memory care, like none other. Housed in a beautiful stone mansion (built in 1865 & owned by the president of the Franklin Institute) moments of joy are experienced, explored, and celebrated....

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Summer Village Campus

1601 Professional Pkwy, Auburn, AL 36830

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.1
Review Score
27 reviews

The carpets need to be replaced in the lunch area, halls and entrance area. The rooms themselves are great at Summer village Campus.

Provides: Assisted Living, Memory Care, Independent Living

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The Carlisle Palm Beach

450 East Ocean Avenue, Lantana, FL 33462

Starting at$X,XXX+ monthly
15
15 Photos available
14
14 Floor plans available
9.0
Review Score
101 reviews

Welcoming and friendly staff. Building is super clean. Activities are fun and engaging for residents and their family and friends.

Provides: Assisted Living, Memory Care, Independent Living

Nestled between the Atlantic Ocean and Intracoastal Waterway, The Carlisle Palm Beach has all the amenities of a 5-Star resort, along with assisted living and memory care tailored specifically for each resident. With south Palm Beach Independent Living, Assisted Living and Memory Care lifestyle...

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Bridges of Warwick

1600 Almshouse Rd, Jamison, PA 18929

Starting at$X,XXX+ monthly
18
18 Photos available
4
4 Floor plans available
9.0
Review Score
44 reviews

Overall it was a very good experience for our family. One of the things that we appreciated the most was the way the staff respected my aunt and the other residents. The few little issues we had we resolved...

Provides: Assisted Living, Memory Care

At the Brides at Warwick, life is filled with fun, fulfillment, friendship and peace of mind. Here you'll find a beautiful living environment complete with the personalized support our residents need to enjoy optimum health and well-being.Walk through our doors and discover a welcoming community...

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Woodbridge Place Senior Living

1191 Rapps Dam Road, Phoenixville, PA 19460

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.0
Review Score
109 reviews

Of no fault of their own, they are short staffed as are all nursing homes. The cost is always a factor. Woodbridge is beautifully decorated and homey. The staff I have met is friendly. Bless them as I would...

Provides: Assisted Living, Memory Care

Nestled in the scenic Valley Forge Area, Woodbridge Place is an active Personal & Memory Care community, known for our warm and inviting setting.The day to day needs of our residents and their family members are our number one priority. Supportive services are provided with respect, love and...

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The Grande at Laumeier Park

12470 Rott Rd, Sunset Hills, MO 63127

Starting at$X,XXX+ monthly
13
13 Photos available
9
9 Floor plans available
9.0
Review Score
76 reviews
Provides: Assisted Living, Memory Care

The Enclave of Springboro

355 W. Central Avenue, Springboro, OH 45066

Starting at$X,XXX+ monthly
20
20 Photos available
6
6 Floor plans available
8.9
Review Score
49 reviews
Provides: Assisted Living, Memory Care

Located in a charming residential neighborhood near parks, golf courses, shopping and dining, The Enclave of Springboro is a senior living community offering Assisted Living and Memory Care. This vibrant community provides older adults with the benefits of a simplified lifestyle, as well as...

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Heritage Place

325 N Cool Spring St, Fayetteville, NC 28301

Starting at$X,XXX+ monthly
8
8 Photos available
7
7 Floor plans available
8.9
Review Score
39 reviews

That the patient gets a relationship with the staff and they feel like family would be treated Very professional, Good references all around

Provides: Assisted Living, Independent Living

Around here, we say that Heritage Place is Full of Life. It’s true. Keeping our Resident engaged, socially, physically and spiritually makes all the difference. It’s why the people who live and who work here seem to have a special SPARK every day. Programming and events range from lectures and...

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Bear Creek Assisted Living

291 Village Road East, West Windsor, NJ 08550

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
8.8
Review Score
43 reviews

Bear Creek has a home like feeling, not cold and or institutional. It was a good, positive experience. I would recommend Bear Creek.

Provides: Assisted Living, Memory Care

Bear Creek Assisted Living incorporates the most progressive Assisted Living concepts into its programs as well as its architectural design. Our individually tailored programs of personal services assure that each Resident's and family's expectations are not only met, they are, in fact, exceeded....

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Somerby of Mount Pleasant

3100 Tradition Circle, Mount Pleasant, SC 29466

Starting at$X,XXX+ monthly
17
17 Photos available
13
13 Floor plans available
8.8
Review Score
49 reviews

The activities was the very best part of the facility The social directors are incredible! Loved the activities and I would recommend Somerby community to other families based on the experience we have had.

Provides: Assisted Living, Memory Care, Independent Living

Somerby of Mount Pleasant draws upon the charming, stately traditions of the South - applying classic style and gracious hospitality, sure to make you feel right at home.     At Somerby, we're here to help you enjoy the lifestyle you've been waiting for. ...

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The Grande at Creve Coeur

450 N Lindbergh Blvd, Creve Coeur, MO 63141

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
8.6
Review Score
17 reviews

I couldn’t recommend this place more than I do. When I came to visit The grande, I didn’t have many questions to ask after my tour. I was just in awe. Answered more questions than I had even had didn’t...

Provides: Memory Care

At The Sheridan at Creve Coeur, residents pursue their passions within a lively, social atmosphere. They enjoy chef-prepared meals with friends in the elegant dining room, play games in the living rooms, get creative in the art studio, and exercise in the fitness center and physical therapy...

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Somerby Sandy Springs

25 Glenlake Pkwy NE, Sandy Springs, GA 30328

Starting at$X,XXX+ monthly
18
18 Photos available
15
15 Floor plans available
8.5
Review Score
37 reviews

The staff at Somerby is top notch. The help and love they have given my mom since she moved in has been next level. Any senior looking for a new residence should give this place a look. It is by far the...

Provides: Assisted Living, Memory Care, Independent Living

So convenient to the perimeter of Atlanta, our community of Somerby Sandy Springs is a real gem offering Independent Living, Assisted Living and Memory Care living and care options on one campus. Situated on a full six acres, it’s tucked away from the hustle and bustle yet is easy for family...

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The Enclave of East Louisville

100 Shelby Station Dr, Louisville, KY 40245

Starting at$X,XXX+ monthly
12
12 Photos available
6
6 Floor plans available
8.2
Review Score
15 reviews

The facility is nicely decorated and feels like home. The apartments are a good size and up to date. The staff are all very friendly and helpful. The common areas are tidy and clean. They treat the residents...

Provides: Assisted Living, Memory Care

The Enclave of East Louisville is located in Louisville, KY and offers exceptional personal care assisted living and memory care options for seniors. Expect stunning grounds and inspired interiors everywhere you turn. In this warm and welcoming community, residents enjoy 24-hour support provided...

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Somerby of Santa Rosa Beach

164 West Hewett Road, Santa Rosa Beach, FL 32459

Starting at$X,XXX+ monthly
23
23 Photos available
5
5 Floor plans available
8.2
Review Score
14 reviews

This community is the best in the area! As a nurse myself I have toured all of the communities and chose to put my mom in here because staffing was great, food was delicious (really good food), the...

Provides: Assisted Living, Memory Care

Imagine yourself in a sparkling new community that’s just minutes from the beach, shopping, entertainment venues, and restaurants. That’s what you’ll find at Somerby Santa Rosa Beach. This community also features a partnership with the Sacred Heart Health System to offer a variety of health...

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State Street Assisted Living

21 N State Street, Dover, DE 19901

Starting at$X,XXX+ monthly
7
7 Photos available
4
4 Floor plans available
8.0
Review Score
30 reviews

My friend loves her new home. She can't say enough good things about it. They are very helpful, from admin to all the staff, the meals are nutritional. I'm very happy that she is happy. I have already...

Provides: Assisted Living, Memory Care

State Street Assisted Living is a community that is dedicated to the mission of making sure that every resident is like a part of  our extended family.   At State Street, we ensure that each resident is able to live their life to the highest potential by receiving personal...

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The Enclave of Newell Creek

7900 Center Street, Mentor, OH 44060

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
8.0
Review Score
43 reviews

There is a $5 charge to get meals in room, $5 charge if residents need to be wheeled to meals. My mom said the cook no longer works there which is a shame the food was phenomenal. The do a lot of family...

Provides: Assisted Living, Memory Care

Located just northeast of Cleveland on a campus with beautiful gardens and breathtaking oaks, The Enclave of Newell Creek is a senior living community designed for those looking for the simple life, along with discreet, round-the-clock professional support. In addition to independent and assisted...

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Somerby at St. Vincent's One Nineteen

200 One Nineteen Blvd, Hoover, AL 35242

Starting at$X,XXX+ monthly
25
25 Photos available
14
14 Floor plans available
7.9
Review Score
19 reviews

My husband has Vascular Dementia & this is the 3rd facility he has lived in. So far this place is easy to deal with. The staff work hard to make sure people are safe and needs are met. It is not a...

Provides: Assisted Living, Memory Care, Independent Living

Nestled in an attractively landscaped and wooded pocket of Birmingham, AL, Somerby St. Vincent's One Nineteen provides all that seniors desire from Independent living, Assisted living and specialized Somerside Memory Care options. Somerby offers a comfortable, convenient and rewarding senior...

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Viewing 1-25 out of 32 communities

Community videos

View the Bridge Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Bridge Senior Living welcomes its residents home.

MerryWood on Park

Take a virtual tour of MerryWood on Park in Charlotte, NC
Take a virtual tour of MerryWood on Park, a maintenance-free pet friendly Assisted Living and Independent Living community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min October 26, 2022

Reviews
for Bridge Senior Living

8.6
Review Score
1,140 reviews

Review Score

1,140 reviews
8.6

Out of 10


5 star

59%

4 star

23%

3 star

10%

2 star

4%

1 star

7%

A Place for Mom has scored Bridge Senior Living with 8.6 out of 10 using our proprietary review score based on 268 reviews in the last 2 years. Over all time, Bridge Senior Living has 1,140 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
663
262
104
37
74
Date Submitted
68
134
268
Reviewer
109
732
266
18
Care Received
385
83
672
1021-1040 of 1140 reviews
Sort by

2.5
Anonymous - Family/Friend
Assisted Living
February 24, 2022
Verified Review
Would Not Recommend

Selection of activities are disappointing. Most members don't participate. Often activities are canceled. Doesn't seem to be much resident interaction among themselves. Seems to be a high turnover of staff. The laundry is great with no issues. The cleaning of the rooms is not on a regular schedule. Sometimes the rooms seem to not have been cleaned in over a week. Often the dining room is short staffed, they seem to run out of certain menu items frequently.

Cleanliness

3.5

Friendliness

3.5

Meals & Dining

2.5

Care Services

No data collected

Activities

1

Staff

3

Value for Cost

2


2.5
anonymous - Family/Friend
Memory Care
December 10, 2021
Verified Review
Needs a lot of improvement

The facility itself is very nice, it is beautiful and clean and he really likes the food. They are using a lot of temporary agencies, that makes up about 50% of the staff. They do not know any of my husbands needs and they do not even know who I am when I am there everyday. They have lost so many items of ours and people have stolen food out of his room. We were told the rent would only go up a certain percentage and it went up above that percentage too so I felt I was lied to. The billing department has been awful and does not respond. I am very unhappy right now and I would not recommend them to others.


2.5
anonymous - Family/Friend
Independent Living
October 26, 2021
Verified Review
My review of The Carlisle Palm Beach

We really liked the physical attributes of the community, the apartments themselves are very nice and the location is a big plus. The challenges however right now is their on boarding welcoming process is in need of an overhaul and improvement. The food has gone down hill quite a bit but we do know they are working on it. We also wish they would do a little bit better of a job with activities.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

No data collected

Activities

2

Staff

4

Value for Cost

4


2.5
Anonymous - Resident/client
Memory Care
February 28, 2020
Carlisle feast or famine

Food fantastic ,travel arrangements for drs appointment and rehab clinics outstanding. Room services a poor follow up and a multitude of maintenance problems

Cleanliness

3

Friendliness

3.5

Care Services

2

Activities

4

Value for Cost

2


2.5
Joan - Family/Friend
Memory Care
November 10, 2018
Woodbridge Place

The facility itself is very nice. They have very little for the seniors there to do . It tends to be a very boring place. Mom ended up getting sepsis and was seriously ill by the time I was notified. Nursing director doesn't return calls. Seems like they are understaffed or possibly just neglectful. The look of the facility is very nice. Food was good. Just nothing to do there that is interesting for residents.

Cleanliness

3.5

Friendliness

3.5

Care Services

2.5

Activities

0.5

Value for Cost

2.5


2.5
Anonymous - Family/Friend
Memory Care
January 30, 2017
Beware of sales pitch !

Let me say our family looked at 10 other Asst. Living before choosing what we thought was the "Best" of what we had in our area. Both of our Parents moved into a nice 2BR Apt. We were told Mom qualified for Memory Care area, but Dad just needed help with Med schedules, Meals etc. Within 3 weeks we got a call that Dad had eloped from the facility. They had them both over in Memory Care and we would need to come move their bed and clothes immediately b/c they could no longer stay in Asst. Living area. They gave us another 24 hours to remove all the other belongings from the apartment that would not or could not go into Memory Care Room. Dad quickly declined and passed within 4 months ! Since Dad was helping Mom with many of her day to day needs. (2 months later) Mom now required more care, we were urged to look into a sitter. When Mom fell in their common area & was sent to ER. I received a call saying she could not come back without a 24 hour sitter. So we stayed the night with her, within 2 days they were handing us a Care Level Increase of $997. So apparently they charge for your loved one needing more hands on care plus make you provide that care with a private sitter in addition to their Monthly charges.. of over $6000. .Once we told them we were looking to move Mom they backed off 24 hour sitters and said 12 hr would work. We moved our Mom to another facility. I will also state that Mom had some wonderful Caregivers at this facility. They do hire good caregivers. Just be aware if you think your loved one will be allowed to "Age Out" in place..as they kept telling us during the sales tour. We found they would have to be on Hospice Care or have a Private sitter. FYI: Sitters are $16 -$18 per hour. So now our still grieving , Alz/Dementia Mom is having to adjust to a new Facility. Breaks our hearts things worked out like this.

Cleanliness

5

Friendliness

4.5

Care Services

3.5

Activities

2.5

Value for Cost

1.5


2.5
Anonymous - Family/Friend
Memory Care
November 7, 2015
The Estates at Franklin

My mother has been a resident for 5 weeks and is not happy. The facility is very short staffed. The wait time for meals in the dining room is quite long, although they have recently hired one more person. My mother has not had anything positive to say about the food. It's seldom more than lukewarm/tepid and she has waited up to 40 minutes for a sandwich from the "always available" menu. Her unit has never been cleaned by housekeeping on her scheduled day, again due to staffing difficulties. Several times she or I have had to seek out a housekeeper to find out when or if her unit will be cleaned. I have had to track down her laundry (one load of sheets, towels included in price) due to it not being returned and emptied the trash more than once because housekeeping did not show up. None of the services promised have been delivered without intervention from me or my mother. Chef prepared meals? Yuck. Weekly housekeeping? Sporadic at best. Laundry? You're better off doing it yourself. My mother and I are very disappointed. We had high expectations and to this point, nothing has been delivered as promised. The Estates really needs to get their staffing levels up to the point they can deliver what is promised in the sales pitch. We are looking at other options ASAP.

Cleanliness

4

Friendliness

4

Care Services

3

Activities

4

Value for Cost

2.5


2.5
Anonymous - Family/Friend
Memory Care
January 28, 2015

There are a lot of complaints on the diningroom food and service

Cleanliness

3.5

Friendliness

5

Care Services

2.5

Activities

4

Value for Cost

2.5


2.5
Memory unit user - Family/Friend
Memory Care
October 22, 2013
Verified Review
Mom lived here for a month

Arbor terrace has lots of activities on its calendar. My mom mostly watched tv. She did some activities but she was not engaged. Most days she had breakfast from around 9 until 11. They would wake her up around 6 am, get her dressed and then put her back to bed. She had a very small shared room. Her walker did not fit in the bathroom. It was pretty cramped for someone who needs help using the bathroom. The staff were nice and friendly, but I felt that it was quite understaffed. I found it to be depressing. The management was a little agressive with me when I complained. The food service guy was helpful. The quality of food was low. No bananas in the entire building when I asked for one. There was no milk on the entire memory unit side. The dining room where she ate was cramped and dingy.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


2.0
Donna - Family/Friend
Memory Care
December 10, 2024
Lilac Trace the memory care section is lacking in good caregivers.

The Grande has been disappointing in many ways. The care in Lilac Trace which is the memory care unit is not sufficient. Our mother is rarely given a shower nor does anyone help her at bedtime or in the morning with getting dressed. She usually wears the same clothes for days or longer. If she has an accident in her room or bathroom it can take days before it is cleaned up. Therefore leaving fesses on the floor and on her chair, bedding, etc. We were told that an aid would check on the residents every two hours. The only time an aid or nurse comes into her studio is when it is mealtime or to distribute her medicine. No one checks on her after the evening meds are dispensed. We have installed a camera which has given us a little peace of mind. You will start paying as soon as you sign the contract so don’t sign until the you move in. Your deposit check will not be returned but used for the days before you move in. It is pretty, food is good, there are a few good staff members.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

1

Activities

2

Staff

2

Value for Cost

3


2.0
Anonymous - Family/Friend
Assisted Living
September 3, 2024
Verified Review
Do not recommend

They did not do laundry as often as they promised. My loved one dropped food on floor while eating and a day later it was still there. My loved one sat in a wet diaper. My loved one also laid on a bed with no sheets. Had we not lived close and checked often, God only knows the conditions. Sorry to say we would not recommend

Cleanliness

2

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

4

Staff

4

Value for Cost

2


2.0
Former resident
Memory Care
August 30, 2024
Memory Care

The memory care unit is very understaffed and they have a fake calendar of activities on the wall. The residents are put in front of the tv for several hours a day. The short time that they do have activities, the person running them is great, she is just not there for long enough. The residents are bored and act out due to this. All complaints fall on deaf ears, even when sent to corporate. The furniture is old, some broken and smells like urine, carpets need to be replaced. I would not recommend, and have moved my loved one out.

Cleanliness

2

Friendliness

5

Meals & Dining

5

Care Services

2

Activities

1

Staff

3

Value for Cost

1


2.0
Anonymous - Family/Friend
Assisted Living
June 12, 2024
Verified Review
Review for Summer Village Campus

I would probably say to check out other places first.There's definitely not enough Staff.

Cleanliness

2

Friendliness

5

Meals & Dining

3

Care Services

2

Activities

No data collected

Staff

2

Value for Cost

1


2.0
Anonymous - Family/Friend
Assisted Living
June 10, 2024
Verified Review
The Grande at Laumeier Park review

Improvement areas are responsiveness and care employee attitudes. There is zero clinical backup during the night to assess when urgent needs to escalate care arise. Patients should not have to writhe in pain during the night and have to call family in the morning, who then have to call an ambulance.

Cleanliness

4

Friendliness

3

Meals & Dining

4

Care Services

1

Activities

No data collected

Staff

3

Value for Cost

3


2.0
Anonymous - Family/Friend
Memory Care
May 10, 2024
Verified Review
Not recommended

My loved one was previously a resident at The Grande at Laumeier Park and overall, our experience with this facility was very poor. Based on our experience, I would not recommend this facility to others.

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

2

Activities

2

Staff

2

Value for Cost

2


2.0
KS - Family/Friend
Assisted Living
August 1, 2023
Verified Review
Disappointed

I liked the staff( not admin) and no , I would not recommend. I would tell a friend, not to put their loved one there. They need to improve on, staffing, and communication between administrators and staff. I could never find the nurse on duty or get ahold of them.

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

2

Activities

2

Staff

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Assisted Living
June 8, 2023
Verified Review
over promised and under delivered

Whenever my mother was ill the staff didn't or couldn't handle her illness. Tests were continually delayed and treatments (meds) were delayed. Also, I found it almost impossible to speak with someone about Mom when I needed them. My calls were not returned. Her apartment was cleaned about every three weeks instead of the weekly cleaning promised. The common areas were very nice. Based off of our experience, I would not recommend them. They were fine when they were the [removed], but the new group just couldn't get their act together. Unfortunately, I attributed some of mom's declined to their lack of attention to her when she got ill.

Cleanliness

2

Friendliness

3

Meals & Dining

3

Care Services

2

Activities

5

Staff

3

Value for Cost

4


2.0
Libby R - Family/Friend
Assisted Living
May 18, 2023
Verified Review
Beautiful facility but service lacking

Very nice facility itself. If you choose it don't expect good service and don't let them manage your medication.The facility was very nice. But he had lots of problems with staff management and his medication service prompting him to nit tho it it was worth the expense so he moved. He did enjoy the attention to veterans and he did say the residents there were great. But several had the same experience as him.

Cleanliness

5

Friendliness

2

Meals & Dining

3

Care Services

2

Activities

3

Staff

2

Value for Cost

2


2.0
anonymous - Family/Friend
Memory Care
April 10, 2023
Verified Review
The Terrace at Chestnut Hill

These numbers are based on my experience with Terrace of Chestnut Hill. My mother's feet were so swollen for over a month where she couldn't put a shoe on also, she was never seen by a podiatrist in the almost 4 months that she was there her toenails are like claws. Also I saw a patient fall and the staff just picked the patient up off of the floor and put her back in the chair. Never wrote an incident report.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

2

Activities

2

Staff

3

Value for Cost

1


2.0
anonymous - Family/Friend
Assisted Living
December 7, 2022
Verified Review
Disappointed, would not recommend

He fell out of bed when he was here. I took him here and told them I was bringing my loved one with no bed sores and appreciate if they would turn him while I was gone. the aid put him too much to one side and he fell on the floor. He was paraplegic and he was left on the floor. They said because he was in a home like bed he couldn't have bed rails up which meant restraints. I did not think that was very fair. They asked what hospital to take him to if needed and they took him somewhere else I did not have on file. I gave them plenty of medicine while I was gone and they went and bought a bunch of other medicines and then charged me for it. I would not recommend them to others looking.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

1

Activities

4

Staff

4

Value for Cost

2


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