Bridge Senior Living

One reason we chose The Enclave is on the first floor there is an outdoor patio area where would loved one could walk freely outside. When we see the meals everything looks and smells great but our loved one is not the biggest fan. The community is having some staffing issues so the activities have suffered a little bit, they are non consistent. However we cannot blame them, we think it is just due to the current circumstances.

I would recommend you not to go there. During COVID the community isolated the residents in their rooms. The staff communication with family is non-existent. During our stay the community wasn't doing activates.

COVID protocols in place. Mask required for visitors. Grounds very well kept. Small Community on a busy street. Not much outdoor space for residents to mingle. Observed the common room by front door was occupied by many residents. Very friendly. The tour hit the high points, puzzle areas, dining room wing for Memory Care, beauty salon. Transportation available to and from appointments. Financially comparable to others I have toured.

The Blake at Baxter Village opened right before the pandemic and are having growing pains. It appears that they are having a hard time keeping staff so they have a lot of turnover which then causes issues because they aren't forming relationships with their residents.

I chose Woodbridge Place because it had good ratings from what I found online as well as the location for the family. The room sizes here are adequate for her needs. They seem to be very friendly, but I have not had much interaction since we are not allowed in. Overall, it seems to be a nice place.

We chose Summer Village at the time because it was really the best one in the location we were looking at. The apartment sizes are very good. Overall, I would recommend for the area it is in.

The rooms would be about a three out of five. Our loved ones first room was fine, but her second room was not as good it was not up to date. We would not recommend this community to others, the quarantine was not handled well there.

We chose this facility at the time because she was not happy at her previous facility, we were looking for a better alternative for her and we chose Woodbridge because it seemed to have what we were looking for. The room sizes here are generous. I would tell others that some things like the food is not very good. The preparation and variety could be improved. Overall, I would still recommend to others looking.

Based on the tour this community was pretty clean, we haven't been able to go back and visit since COVID started. The staff members were very friendly when we were on that tour, however we had gotten feedback from our mother recently letting us know that the staff needs to be reminded quite a bit about our loved ones limitations. On that tour our family felt very comfortable and we really liked how they had a resident dog there. They offer a variety of room options to choose from, and from our understanding our loved one has a nice size room.

Our first impression of this community is that it was very bright when we first visited and it was kept pretty clean. The food at this community is pretty good. Before COVID the activities were lacking, but from our understanding they are trying to improve them. The only issue we have is the communication, it is lacking. Especially during COVID its been hard to get a hold of the employees, but they just hired new employees so its getting better.

Sombery Sandy Springs did a very good job with keeping the residents safe and healthy from COVID during the pandemic. They also were good about keeping the residents and family informed. The food was mediocre at best, the wait staff was very slow. When they delivered the food, it would arrive cold and they had very limited choices. They ended up living off of peanut butter crackers and hot dogs because they did not like the food. My in-laws had bed bugs 4 times. The person in charge of the facility was unforgiving when it came to the bed bug problem and it was not getting solved. In a non-COVID environment, I think she might have been more accepting, but I do not think the director is a very easy person to work with.

Staff seem to be rather caring of my mother. [Name removed] help me with a issue I had regarding getting my mother to sign papers which was more than appreciated. Couldn't have done it without her.

I really liked this community it was beautiful inside and outside. I just didn't feel that it would have been the best choice for my dad.The community is a little too large for our taste and I didn't get that personalized feeling I was looking more for a community that gave off a homey feeling. The staff was friendly and nice. I was look

My tour here was done well by the staff, they showed me all around and answered all my question. My main concern was the turn over of the staffing and after speaking with some of the other resident's family members who were visiting there I felt that this just was not going to be a good fit for my wife.

My mother has recently made the move into this community and although there could be some improvements things have been going okay. The meals I have to say are some of the best that I have tried. They always have a great meal selection with lots of great selection. The staff could use some improvement on there organization and quality of care is the complaint I would say I have.

Woodbridge seems nice enough, there were just little things that made it less desirable to me. I didn't like the activities in the basement and the place felt dark.

This is a very nice community. My tour of it went well. The community looked very nice. Everything looked great. The staff was nice, and friendly. This community was too expensive for our budget, but it is a very nice community.

Lynn was very nice, patient with my mom having to get along slowly because of being in a wheel chair, which we appreciated, but, it would have been so much better if my mom would have seen the rooms first. After roaming the halls to see the cafeteria, library, puzzles, cafe, etc..my mom was exhausted when it finally came time to see the rooms. To me that was the higher on the list thing to see first! You might want to consider this for next time! Other than that, mom is trying to get accustomed to her surroundings and seems to be enjoying meeting new friends.

My loved one has been at the facility for several months. Most of the staff that interact with my loved one are caring and upbeat individuals. However, the medical/management personnel are unable to address/recognize and contact appropriate doctors or family members promptly to resolve medical issues. If your loved one lives here the contract states that the Bridges will obtain and manage health care, but our experience has been that service is not provided and if your family member lives at the Bridges, you will need to be prepared to constantly follow-up, manage and resolve those issues on your own. Most of the management's expertise is in the area of providing "lip service" when they are asked to address your concerns, but my experience is that nothing changes. Overall I expected more from the Bridges and am quite disappointed with the amount of time-consuming tasks that the family continues to be responsible for, most of which are things that should being taken care of by the Bridges (and for which the contract states you are paying for). You may get more value using a nice hotel with room service and a good concierge service. Therapy at this facility is provided by an on-site independent agent (billed to Medicare), and am not convinced the therapy offered is more than an effort to relieve the Bridges of some of the responsibility for "social interaction", which also is not fostered here. My loved one is not in the memory care unit, perhaps that is different.

They could improve on their services. They promised a lot and we moved in and they did not even notice my parents for like two weeks. But we've sat down with them and they've improved in the last three weeks though.