Bridge Senior Living

The staff is very supportive, and the residents are warm and welcoming! We love it here!

I toured this facility and it is beautiful inside and out, nice wide hallways, clean, friendly staff. It's definitely more expensive than a lot of other places in the area. But it was very nice!

We really like the staff and the people. We have not taken advantage of the activities quite yet but they do have different things going on. Based on our experience so far with Heritage Place we would recommend them to other families.

A friendly staff. Nice accommodations. We oicked this community because price was a factor. They have had some issues with staffing turnover. In summary, it is a safe clean facility

The staff are great - they're very nice people. There are just not enough of them (as is the case everywhere right now).

They have been pretty good. They do a wonderful job with engaging residents and their families. They made my loved one, feel special on their birthday. It's a comfortable place, with trusted staff.

Woodbridge Place has the assisted living, palliative care and hospice, all on same premises. At least I believe it's still that way. For me, looking for different facilities as my mother's need may change seems like it would be a very stressful challenge. My mother has been here over a year now and everything is going well.

Our experience was limited to the transition period which is always more difficult than expected by the acquiring business. However they tried hard to communicate and keep everything running smoothly I do think the facility needs to train the staff in regards to working with hospice patients due to the minimal medical staff it was tough to keep my Mom comfortable in her final days. Miss [name removed] and Miss [name removed] and [name removed] took great care of my Mom. Tough Jobs. I give [name removed] and her staff kudos for all they do. I would definitely recommend this facility.

There were a few deciding factors that went in to choosing The Grande for our loved ones - the cost for two was good. The community has very spacious rooms and nice sized hallways. The appearance is attractive with great big areas. Even though our loved one does not participate in the activities they have plenty of things to do. They could work to improve their staffing team with the actual aids, not the nurses but the aids.

The staff is great here, I really like them. They work very hard. The facility is clean. They provide good meals. They do offer a good variety of activities. I especially like that they take the residents outside on the deck for exercise. They have live music performers come in and Zumba class. My sister really enjoys the music from both. The memory care unit really seems to be short staffed, though. We've had to call about a couple of concerns and the response time is not timely. My sister's room is pretty clean, but could be better. Especially the shower. They do have a hairdresser that comes in and offers services for an additional fee, if you'd like. She called and introduced herself when my sister first moved in. She offered her services, but we declined as we felt it wasn't needed. We've had a couple issues with the finance office that we are still trying to get worked out. We've been charged for salon services (which we had already declined) twice so far, so we had to call about that and are still waiting. Also, the facility offered to pay for the moving company/expenses when we moved her in. The day of, the moving company didn't want to wait for payment and the business office said it's something they pay but not the day of. We ended up paying for it out of pocket and were told by the finance office that we'd be reimbursed, but are still waiting on that reimbursement also. I don't want it to seem like I'm giving a bad review or don't recommend them. I just want people to be aware of the issues we've had so that it might help them. Overall, I would recommend the facility for assisted living, but probably not memory care. Mostly due to the short staffing.

Thought the place was beautiful and they were ready to accommodate our requests but within one day of arriving, my dad was back in the hospital due to a staff members actions so, no, I would not recommend them.

The Carlisle Palm Beach was probably our favorite out of all of the facilities that we visited. The facility was beautiful and very clean, but unfortunately it was extremely expensive which is the reason we did not choose them.

We had a nice tour experience with The Enclave of Newell Creek, but we just felt it did not fit our loved ones needs as well as another facility that we were looking into.

I wish they had more activities. Overall, happy with the place. The care is pretty good. They have paperwork ready when have to take her somewhere. Good communication. They are very attentive. Overall, it is a nice facility, and the room is nice.

They are good, again are working on turnover and once situated will be a much better place. They are doing great job with taking care of my dad.

This is typical of other communities I have dealt with in the past. The communication with the staff is good. The community has activities for the residents to choose from. Bus trips, church groups, walking, and more are some of the activities offered.

Overall nice and clean place. Workers and interns are very personable and welcoming. I feel comfortable with my decision of this place.

It was a huge initial adjustment for both my family and my mom. The care she gets is great. The referrals i.e. psych, wound care etc are great. Admin returns my e-mails. My only issue is the timeliness of direct care staff responding to call bell. I've been w my mom when she has waited 45 min to 1 hr on toilet waiting for someone to clean and change her.

I toured The Enclave of Scarborough and it was a good tour. The sales person was a bit pushy and had a hard-sell approach. It was one of those "can you sign today" type of tours. We chose another community because The Enclave is also located on a busy street.

I toured HarborChase and had an average experience. The community had not yet opened, so I wasn't able to see the actual property. Instead we saw a mobile "model" with pictures of a different resort. It was a lot of glam and the price reflected that. It was a bit outside of our budget, but I believe that's mainly because of how "fancy" it is.