Bonaventure

Great facility, staff are easy to work with, very attentive to residents. We picked this community, for our loved one because of the availability of memory care room available, size of one bedroom apartments rather than a studio size apartment, comfortable with decor and appearance of place, programs offered, and the location. In addition, it was also the staff friendliness, staff ratio, and services offered.

I would recommend to others most definitely. They do not seem to a high rate of turnover with staff with I like...helps with people with my mom with memory issues. Nice to see same faces and names. They are clean and have friendly staff and care services. Meals are good. I think they have good activities although my mom doesn't participate in them. Value for cost is hard for me to rate because they are all inordinately expensive in my personal opinion but I would say comparing to others they are good.

I am happy and comfortable living independently here at Bonaventure Tri-Cities. The food is good quality, and I appreciate the responsiveness of the staff.

I feel they do a great job and the best they can as staff in this area is hard to keep! They do have great people there! My dad won't do any of the activities, but they try very hard to encourage him to participate.

The overall experience so far has been excellent. The cleanliness of the community is very good and the friendliness of the staff members are excellent. The quality of care services provided is very good, and the meals and dining service is good. Our loved one is unable to feed herself or get up so she is read to and assisted in eating. The memory care takes more patience and caring for than the overall general residents. And the care taker staff and general staff is among the best I have experienced. I have had experience with three other facilities in the pass one where my mother was in and one I regularly visited in my high school days

We felt that my brother was in a good place. He was the youngest resident, by a lot, but he made friends with other residents and with the staff. The facilities are well maintained, and the director takes a lot of pride in the facility. The staff was always quick to respond to my text or phone calls. The dining room was great. Residents had menus, and got to choose the food they wanted at each meal. There were also snacks available at different times of the day. I have recommended Spring Creek to other people. My brother moved out only because he could no longer live in assisted living.

My family and loved one have had a great experience with the community. I feel the caregivers genuinely care about the residents in the community. Everyone seems friendly. There are meals and activities provided. This is a community we would recommend to others for their loved ones.

5 stars in all areas! We chose Oswego Place initially because they had openings, they were flexible for tour and move in date and it was a Clean environment and friendly staff. The staff were accessible and accommodating to work with family member despite difficult situations. Communication was excellent. I would recommend Oswego Place to others.

Our family had an in person tour with Bonaventure of Salem, and we thought all of the staff members were very friendly and did a great job showcasing what they had to offer.

The 1-bedroom apartments are quite large with a small kitchenette. Living room, bedroom, and bathroom are quite large with tons of storage/closet space. They offer free laundry facilities on each floor. Very friendly and responsive staff. Daily activities and meal menus are posted each morning. A beautiful shared outdoor patio area with flowers and bird feeders. It's quite a lovely place.

The staff are all very friendly and attentive to my mother's needs at Bonaventure of Albany. Everything has been great for her here. The whole place is clean and the residents all seem very happy. I would recommend Bonaventure to anyone. The only negative is that they don't accept Medicaid. Otherwise, I have no complaints.

The experience with the community, has been very good. They have happy hour with music, bingo, and other activities. We were very happy with staff and very good food. I would recommend to other families.

The staff is super helpful and friendly, housekeeping is very good. Food can always be worked on, understanding that personal taste and preferences will vary and cause some complaints, but they seem to always be working at it. I would love to see more attention and money spent on physical activities and possibly even a trainer available part time. I would highly recommend this facility to family and friends.

I have been here almost a year. I have been in the care industry since 2011. I love this facility and here is why... we are pretty much a family. Coming to work you know your going to get the support you need. We have a facility rn who will answer his personal phone night or day for any questions you might have as a med tech. We have an executive director who works 5 to 6 days a week and she doesn't stay in her office either. Throughout shift we will see her walking the floor and making sure the facility is flowing. We have a kind and courteous receptionist and all our med techs are fully trained. Just an example of ways I have seen staff go above and beyond is when our executive director door dashed eggs to the facility for me to scramble for a resident. This was after hours when kitchen closed down and I am a med tech. She paid for this out of her own pocket. She herself was driving in the ice storm we had to get employees to work not just so we had staff. There is so much love here.

1 - 5: The Bonaventure staff and the facility are top notch! They are always attentive to my mom’s needs and always have great spirits. 2 - 5: The Bonaventure is a lovely place and it is ALWAYS clean and inviting. 3 - 5: Everyone on staff are complete professionals, but even better, they are totally caring people. 4 - 5: All that they do, they do with expertise and commitment to providing the best care possible. 5 - 5: The menus are varied and there is always the opportunity to order items off the menu. The presentation is nice and appealing, and nutritious. 6 - 4: The facility has lots of possible activities. They have a resident kitchen for cooking activities, pub/billiards and shuffleboard, and bowling lanes. These typically are resident-led activities. There are weekly ones like card bingo, sip & paint, and happy hour. They have had a change in staff for activities recently, so they have not had the typical off premises outings. I am told they will resume with a new bus driver. 7 - 5: The staff at Bonaventure work hard to provide caring, fun and comfortable living for the residents. [name removed], Executive Director, and [name removed], Assistant Director, work tirelessly to keep the Bonaventure a premier senior living facility. It’s a big job, but they exceed my expectations for a place for my mom to living comfortably.

Gibson creek is a beautiful and professionally maintained community in west salem. The care staff are all so friendly, courteous and helpful. They are hard workers and always put the residents first. Kitchen staff are always on top of it with delicious, house made fresh foods and are servers are prompt. The residents are happy here.

It was a nice place. My loved one was not there long. I would maybe recommend to others,it looks like a nice place.

The facility is an older structure but very clean. The people were very nice. We decided to tour because we had a couple of friend who lived there for quite some time, and the staff were really good to them.

This was an okay community. It was further from family than we wanted.

I toured this facility and I liked it. Cleanliness and friendliness was good. This facility was our second choice.