Bloom Senior Living

The facility is old, and the upkeep was questionable from the owners Based off of our experience, I would not recommend Bloom at Bossier to others.

Prices are already increasing, which is disappointing. The facility is generally clean, although I often smell unpleasant odors. Some of the staff are friendlier than others. They only give residents baths once a week, which I feel is not enough. Often residents have to wait long periods of time when they request help. Meals are sometimes not good, especially on weekends. Activities are generally enjoyable.

My wife has been here 2.5 years and we have had a good experience. I have a great relationship with the memory care director and staff. They are professional and kind. The community is beautiful, and the staff is my family.

Kesslerwood was nice. We preferred another community and thought it was a better option for our loved one.

I hate being here; however, I do recognize this is where I need to be. The staff are all excellent to work with though. They are good at caring for the residents as well. There are times the food is excellent and other times it is drab. There are times that you can't tell what vegetables you are eating. The sweets are pretty good though. there is a good quantity and variety of food available.

I would say to give this community a try. I would try to make friends, its hard when you first go into something like this so it can take a while. I would recommend them for your loved one.

We chose Bloom at German Church because they were able to provide a private room under medicaid. The room itself is average size, it could be a little bigger but it is fine. I like that they have the beauty salon amenities on site. They also provide minimal transportation for appointments. I would recommend them to other families.

I would recommend them to everybody. But I would make sure they know it seems like they have a slight communication problem. Different people tend to call me with the same questions over and over, which can get a little aggravating why they're not noting these things in my mom's records. That's really the only issue I have with them. They're very friendly, and they engage my mother very well. She's a lot happier in this facility than she's been anywhere else. Everyone seems very sincere and kind.

The nursing coordinator and the wellness director have been very approachable and easy to reach. I have not had any billing issues or major complaints so far. They seem to offer a good amount of activities, and I've gotten to know the activities coordinator well. She's very personable and friendly. This is the first experience we've had with assisited living, and along the way I toured several different facilities. I was most impressed with Bloom because of the staff and directors, and it's only a few miles from where I'm located. Each time we've had any maintenance issues, like a lightbulb out or the AC needing attention, they've been pretty quick to respond, although that can depend on timing with weekends and such. During Covid, they've had some employees leave, which has affected things like timing of meals and laundry services, but those services are still there, which shows that they're trying. And I think that speaks volumes.

Our experience was only for a week, but during that week the staff really did try to help us out and work with us. It was pricey but there are other communities in the area that are more expensive that do not give the residents the correct attention.

The facility has a wonderful sense of community and stability. The residents are well cared-for, and the staff greets everyone by name. My main concern is that the rooms for the assisted living residents are only 275 square feet. Downsizing and moving are going to be hard for my mom. I think going from a 3-bedroom home to one room would be too drastic for her.

The rooms could be cleaner, communication was I would recommend this community to others.

We chose this facility because it is a sister facility to another one that we originally looked at. The other facility did not have any openings for respite, so they steered us to Willow Lake Place. I thought that it was conveniently located, when I got off work I could stop in to see her. I would recommend to others who are looking, my mom really enjoyed it.

They are friendly. The staff care about your loved ones. The food is good. Room sizes are good. I would definitely recommend Willow Lake Place. They were happy to see us when we visited. They have outdoor space.

This is a great community! When I think of what makes the great I think about several things. First the care and concern that comes from the employees. The aides are truly kind, compassionate and competent. [Name removed], [name removed], [name removed], [name removed] and [name removed] are names that come to mind. They extent their care and concern beyond serving drinks with food. Second, the administrative staff have an open door policy and an open mind when I have a concern. Third, and last, I appreciate that my mom can go out on scenic drives to lunch. Sending an aide to assist those who need extra help is helpful. It wouldn't be an honest review if I didn't offer some suggestions. During meals and when getting the residents up for breakfast and to bed, three aides are needed. When only two aides are working residents have to wait too long to be helped and if someone needs help going to the bathroom during a meal then it makes it real difficult on the staff left in the dining room. Several residents also need help to stay at a table or to help them eat. If it was your mom or dad you wouldn't want them waiting to go to bed or to the bathroom, would you? My last suggestion is to offer more structured activities on the weekend. The residents are restless. A scenic drive would be nice. Thank you for all you do and hopefully this review will help you improve this great facility and make it even better.

Clean, most staff is very considerate! Keep up all of the great activities, it really means so much to them!

I am very pleased with this facility thus far. The staff is working with my Mother and they are learning a lot about her and her needs. They have a great supportive administrative staff and they made it easy to work with all of the different people that are there. The only reason why I am not giving them 5 stars is that not everyone is up to speed. They are not perfect, but they are getting there. The staff treats my mom well and they are very caring. The evening staff is tired and seems overworked. They still use an agency nursing staff at night and I would like to see them get fully staffed. For activities, they have things like bible study, exercise classes, church, and times where my mom can get her done. I have also been here during meal time and the food looks good with a lot of variety. They serve things like salmon, chicken, and steak. I would recommend this facility to other families.

When I toured Kesslerwood Place, I thought it was very nice, but it was 3 stories. That was too much for us. The facility itself was very clean and the tour guide was informative, but it was not what we were looking for at the time.

My mom is doing well and likes the community. The staff are attentive and punctual . They keep the community in good shape and clean. She is very picky eater but overall enjoys the meals. Mom is not typically a very social person but does seem to enjoy participating in some of the activities offered to the residents.

I love the staff that work at this community, they all have been wonderful to my mother and treat her just like family. She has been enjoying an occasional game of bingo as well as many outings with the other residents including the movies. The kitchen could use some overall help thought. They are very short staffed it always seems like they are running behind due to the amount of people working. They could also have more variation in the meals they prepare.