Bloom Senior Living

They were straight forward and it was easy to understand. They were patient while going through the paperwork and they were accommodating during the move.

The service is outstanding, and the food is at the elite level. The administration is caring and always on hand to assist the residents of this community. I would recommend Bloom at Bossier to anyone! - Barbara Manno

The staff are amazing here! The staff are aware of what is going on with the residents. They even have recognized things about our loved one prior to the family members that were visiting our loved one on a specific day. This makes me feel that my loved one is getting great care here. The community sits the same residents at the table each time during meal times to get to know the other residents at the table. There is a wide variety of activities for the residents to participate in. I think this is a great community.

My most outstanding feeling about this place is that I know going into any situation, things are not always going to be perfect wherever you go. What gives me great satisfaction about Bickford of Rocky River is that the staff here are very responsive to every concern that I have had, I know that I can work with them on every detail and they never make me feel like I am a bother and are always understanding. I really love that the facility is smaller so it does not feel institutional-like and the care is more individualized. For example, I went to pick my mom up on Easter Sunday to go to church and there was a group of ladies waiting in the lobby for their loved ones. [name removed] the executive director was there and he knew the names of all of the residents and their family members as well. That gave me a very good feeling and it shows how involved he is and how much he really cares. The staff are diligent and compassionate and we have been very pleased with the care that they are providing. When you talk to any one of the staff members, they are just as great and delivering as much as [name removed]. It all starts at the top with management and goes down to every staff member. We were looking for places through the thick of covid and during the time when you could not visit your loved ones. I really like that Bickford throughout that time was uploading pictures on their Facebook page of the residents and showing what they were up to and they still continue to do that. After looking at the other facilities, they also definitely had more activities on a daily basis than the others. What also impressed me was that through the worst of covid, there were no positive cases at this facility. The day the vaccine became available, the facility was on top of it and wasted no time. They lined up Walgreens to come in and administer the shots to the residents just a week after it came out. I would highly recommend Bickford of Rocky River to other families, we have been very impressed.

Our family had an in person tour and it was a little bit bigger but we did speak to a bunch of residents and everyone seemed very happy.

We are very happy with our experience at Bloom at Bossier, everything has worked out well. The staff are extremely friendly and accommodating. The food is really good, she says that they do have pretty big portion sizes. There are plenty of activities for her to do and she likes the overall atmosphere. We really have no complaints and we would absolutely recommend them.

My brother has been a resident at Kesslerwood for 18 months and I am grateful everyday that he is surrounded by such dedicated and caring staff at Kesslerwood. The activities that are provided are exceptional. The building itself is very homey and does not feel at all institutional. We could not be happier that he is living at Kesslerwood.

The room the community had available wasn't the room our loved one wanted. Due to my loved one not needing medical care, there would have been an additional costs. The people were friendly in the community.

The community is very clean and neat and the staff is very friendly and helpful. The community is in a great location and they have lots of activities to do and my loved one really likes it. I would recommend this community to others based on my experience.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

I like the the Bloom at Bossier community, I have made a few really close friends. I think my room is cute and it is kept clean. The community is always kept clean and well maintained. Sometimes it does seem like they are having some staffing issues just due to this past year, but that is like every other community right now. The food could be a little better, but I do have to say overall its good and the portions are sometimes over generous. Bloom at Bossier is like a cruise ship without the boat, it has a real resort feeling to it. They do allow medium sizes dogs which is nice, and the staff are very flexible and accommodating.

They were very helpful and forthcoming about information, and very cooperative. It's located in a nice area. The outside grounds could use a little attention, but my loved one's apartment and the general areas were very clean. It was just a great experience and an excellent value.

The staff were wonderful to work with during our short stay. The community was great to check on my loved one during the hospital stay and afterwards. The tour was great and I was impressed. The staff member that was doing the tour knew all the residents names and the residents were happy to see her. It seemed like a very friendly place.

We moved our loved one into this community during the pandemic and it was a wonderful experience. He got all the right treatment and therapy that he needed. He was pretty reserved because he had came from isolation, but for a month a staff members ate lunch with him everyday. Not only did they give him normal therapy but they even taught him how to dance during his therapy. Which was a shock since he could barely walk at the previous community. I got married in august and the market director offered to come to the wedding as our fathers plus one so we did not have to worry. We knew he was in great hands for then entire evening and he had a blast. We could say a million good things about the care, environment and the community.

The people at this community are a standout to me. The nurses were good. The entertainment at the community was also good. We really enjoyed the place.

We chose Bickford of Rocky River because they really made us feel like family. When we walked in it was a homey environment and the staff were very friendly. They have been wonderful, great with communication and very attentive to my grandmothers needs as well as mine. It is a great facility and I would highly recommend.

It worked for us, It was a smaller community and they had fewer residence and which means they receive more attention from the staff. I would recommend this community to others.

Manager ([name removed]) was extremely helpful. She listened well, asked insightful questions, and tailored the conversation to our specific situation and candidate. She was very familiar with the operations, capabilities, policies, etc. of the community. She personally interacted with every resident we encountered on our tour, and was obviously liked and respected. She also made very helpful suggestions about hospice providers, the process of getting medical equipment, etc. Far and away the best provider we interviewed.

Our first impression of this community was good, and they do offer quite a bit of activities. They take the residents out on little outings to different restaurants and to get ice cream. They also have arts and crafts, movie nights and bingo. We would recommend this community.