Bloom Senior Living

5 to all Bloom has been great for my dad! I'm terrible with names but the lady who looks after dad now is awesome, takes great care of him and lets me know when he needs something. I think it's [name removed]. The lady who looked after him when he first moved in was awesome too! [name removed] has been amazing to work with, she's always so helpful.

The entire staff at Bickford is amazing. They put our family and our needs first. [name removed] passed away within a few months of her move and we are so glad that she ended her life at Bickford. The level of care and compassion was extraordinary. Bickford is small, lovely and feels like home.

They were close to home and offered service required for us at the time. Experience was smooth and staff were very kind.

Welcoming. Attentive, loving, caring, supportive, flexible and understanding.

I took a tour and this was top of our list, it seemed like it was going to be a great fit. ALL of the staff is helpful no matter what you need help with! I realize activities for memory care is difficult. My mom really misses her church services which she doesn't have.

Enjoy the workers and the staff. really appreciate taking care of the people who are there. enjoy seeing my mom and the other people. all so friendly. Clean and safe. glad they have security. love being able to see others and enjoy talking to them.

I would tell a friend that Bloom went out of their way to admit my mom on short notice and that the community is very friendly and there are many activities for your loved one.The main reason we picked Bloom is because their staff was so friendly and accommodating and because we get a lot for what we pay.

We had to find a suitable place that took a medicare waiver and we also knew one of the administrators socially. Althoughmy loved one still wants to go back to her home, we have no complaints with the staff or the care.

The community is clean and the renovations are almost done. We gave the meals and dining a 5 as of this week. The dining room is opening back up and that has helped. With the activities we are trying to get our loved one involved with the activities, they have good offerings. Any price is expensive. Based on the experience we have had so far, we would recommend this community to other families.

Our family has had a great experience with Willow Lake Place, we are truly happy with the care they are providing for the residents.

I have heard that a new owner will take over some time soon so I can only tell you my mother's experience with the current owner was just so amazing. She was always happy, active and made many friends. My loved one had a wonderful stay at Kesslerwood Place.

We really liked the staff! They went above and beyond to help us. They were SOOO personable and supportive! They even drove to my dad's home in Anderson to do his assessment. Even though we ultimately chose a facility in Anderson that was closer to my dad's siblings, Brandi would call and check to see how he was doing.

It has been very positive. The staff are super friendly and helpful. The food is great and the maintenance staff respond quickly if needed. I would highly recommend the Bloom.

They offered activities to the residents, but our loved one chose not to participate in them. We appreciated how easy the facility was on our move in day and they were very accommodating with everything we asked for. Based on the experience we have had so far with Kesslerwood Place we would recommend the community to other families.

My parents love the staff and the facilities. Super friendly, helpful, kind, respectful, and welcoming. I highly recommend the Bloom.

They were straight forward and it was easy to understand. They were patient while going through the paperwork and they were accommodating during the move.

The service is outstanding, and the food is at the elite level. The administration is caring and always on hand to assist the residents of this community. I would recommend Bloom at Bossier to anyone! - Barbara Manno

The staff are amazing here! The staff are aware of what is going on with the residents. They even have recognized things about our loved one prior to the family members that were visiting our loved one on a specific day. This makes me feel that my loved one is getting great care here. The community sits the same residents at the table each time during meal times to get to know the other residents at the table. There is a wide variety of activities for the residents to participate in. I think this is a great community.

My most outstanding feeling about this place is that I know going into any situation, things are not always going to be perfect wherever you go. What gives me great satisfaction about Bickford of Rocky River is that the staff here are very responsive to every concern that I have had, I know that I can work with them on every detail and they never make me feel like I am a bother and are always understanding. I really love that the facility is smaller so it does not feel institutional-like and the care is more individualized. For example, I went to pick my mom up on Easter Sunday to go to church and there was a group of ladies waiting in the lobby for their loved ones. [name removed] the executive director was there and he knew the names of all of the residents and their family members as well. That gave me a very good feeling and it shows how involved he is and how much he really cares. The staff are diligent and compassionate and we have been very pleased with the care that they are providing. When you talk to any one of the staff members, they are just as great and delivering as much as [name removed]. It all starts at the top with management and goes down to every staff member. We were looking for places through the thick of covid and during the time when you could not visit your loved ones. I really like that Bickford throughout that time was uploading pictures on their Facebook page of the residents and showing what they were up to and they still continue to do that. After looking at the other facilities, they also definitely had more activities on a daily basis than the others. What also impressed me was that through the worst of covid, there were no positive cases at this facility. The day the vaccine became available, the facility was on top of it and wasted no time. They lined up Walgreens to come in and administer the shots to the residents just a week after it came out. I would highly recommend Bickford of Rocky River to other families, we have been very impressed.