Blake Management Group

We chose The Blake because they were able to able handle dads insulin the way that he needed it to be done. The facility itself is very clean and the staff have all been super friendly and accomdaioting. I have already recommended this facility to someone I know and her loved one will also be moving in here soon.

This community is great and my loved one has been receiving good care. Everyone has been very concerned and supportive with my loved one. This community has given me a lot of comfort for relief knowing that my loved one is being cared for. She lived with me for a long time and it was a lot of care and now they are here to help me and take that away.

This community was just not the right fit for my loved one it seemed more like assisted living and that was not what I was looking for.

The staff are very good and we have good communication. The food tastes good. They offer healthy choices, a good diet and a good variety. The community is clean and in a good location for our family. We did receive a lot of good information from A Place for Mom.

This has been a great move for our love one, having moved her from [community name removed]. Her personal care is much more focused and maintained. Her medical care and attention is maintained, resulting in her being more calm and cooperative. I would recommend this place as a first option.

The facility is great, and there seems to be a larger group of active residents than other facilities we have experienced. Most issues we have encountered have been due to turnover of caregivers which seems to be typical in this industry. That said, turnover at The Blake is better than the other two facilities she has been in. Overall, very pleased.

The Blake is beautiful and the staff is very kind and friendly. My mother loves her room. She is enjoying the activities. The only problem we seem to have is medical. It took awhile to get her medicine straightened out. Then they would come very early in the am and late at night with her meds and wake her up. She just came down with Covid, they said they would get her medicine for it and order an x-ray as she has COPD. She never got the x-ray and she didn't get the medicine until 3 days later. Because of that she may have to be quarantined for an extra day.

Our only concern was that once we moved Mom into Memory Care we were on our own to figure out everything about The Blake. It would have been so comforting to have a person assigned to us or an orientation meeting to explain the ins and outs of The Blake so we could ask questions rather than us having to ask the Techs who we should talk to with our concerns. Everything was eventually resolved but those first two weeks were a bit chaotic for us. After two months Mom is settled and happy at The Blake and we feel she is being well taken care of.

I feel the staff really mean well and try, but communication is lacking. Maybe due to being understaffed. Food probably needs to be healthier and non processed. Activities there is a problem with lack of communication. As for instance residents that loose track of time or time blindness, they should go and get them out of their room for activity. Some days are truly better than others. Then you have to bite your tongue not to say anything.

We love the Blake. We just wish it wasn't so expensive.

The food quality and taste have gotten worse over the last six months. My dad informed me that he was served a seafood gumbo with no seafood. He is finding smaller quantities of food and little seasoning. I have considered taking him to look at other places. He doesn't want me to complain but agreed I could if I was asked. Great people. They take good care of him. The only issue is the food. It was fantastic when we first moved him in.

Facility and staff are excellent, everyone is very friendly and greets us when we come. All know our resident and what she enjoys and doesn't enjoy. Housekeeping is well maintained and laundry is done frequently. Communication with the family is spotty. I would like to receive the monthly activity calendar via email and an occasional personalized email about what my mother in law has been doing, it would be appreciated. The move in process was easy and assistance was offered, if we needed it. The food is good and variety is always available. Some items can be made even when not listed. With the number of residents it has become more difficult for some staff to recall some meal items my mother in law will eat when she struggles to decide. Price hike for coming months on an already high rate for the facility. Basic necessities are not provided with monthly charge (soap, toilet paper, shampoo, etc), decreasing the value of facility. I would recommend this facility with caveat that it is expensive.

Our family had an in person tour with The Blake at Woodcreek Farms and overall we had a good tour experience but our loved one was not going to be excepted into the community

The Orchard was also very nice. Their semi-private memory care room was also considerably more expensive than Madison Home Place's private room. I might very well prefer it for assisted living-if budget weren't a factor...The amenities at The Orchard also appeared to be better than Madison Home Place. However, my family couldn't very easily afford it. The only reason for a 4, is because the main person responsible for the tours was out. The rest of the team performed very capably.

Overall, we're happy with The Blake and feel we're getting good care for mother in law. Nice community with friendly, capable staff, and clean, comfortable accommodations. The only thing I would add is the food choices are sometimes not well thought through as it relates to the individual's capabilities (i.e. soup is hard for some to eat, meat is hard for some to cut, spaghetti is hard to eat, etc.).

The Blake was very nice, especially since it is new!!! However, I hadn't hit the lottery yet when I toured the community and I felt is was way out of my price range.

The facility is beautiful and new, the food was excellent....chef was great and accommodating. I felt the individual attention to my Dad was not always given as promised. There were a few times I had to follow up with administrators for follow through. The respite fees are expensive but it is a nice facility with a positive happy vibe. Some of the facilities I toured were pretty depressing .

Communication wasn't that great but my parents were living in the independent cottages so I don't know how it would be in the building.

I liked The Blake at Hamlin very much. The facility was very clean. They had lots of activities. It seemed like a nice place and was our #2 choice. It was just a smaller community than were were looking for and was less ideally located (not as close to stores/restaurants, etc.).

We love The Blake at New Braunfels community and the nurses are the best. My dad is doing very well and pleased with his new place. Thank you so much for helping us find the right place for our loved one