Bethesda Senior Living Communities

I did not have a very good experience with LifeStream Complete Senior Living at Northeast Phoenix. I thought this might be the community for me and put down my deposit which they assured me would be returned if I canceled within two days. I found another place with larger rooms available that I liked better and called LifeStream Complete Senior Living at Northeast Phoenix the next day to get my money back. It was quite a process to eventually get all of my money back.

I had a tour of this community and it was very much just independent living. They had no long term care that my loved one would have needed or a different section she could transfer too. The assisted living section also felt like a bunch of little rooms crammed into a little house. I just was no very impressed and this would have not worked out for her in the end decision.

We toured this community. The staff was nice, but this community did not have a good feeling in this community. The menu was nice and had a good variety. They did have activities that can participate. We would suggest that other families tour this community for the care of a loved one.

Disappointed when we arrived as no one was sitting at the front desk to greet us for about 10 minutes. Then we were given a pamphlet with rates, but no one was available to review what the various levels covered. The Directors were not in the office. Rooms are tiny and smell bad. Overall, it seemed like a lonely place.

Bethesda Gardens was nice but there were a lot of rather long hallways. I felt it was too impersonal. They also operated off of a point system for care. So you didn't know exactly what the price would be. I wasn't impressed with the person in intake.

I had a good tour of this facility. Everything went well. The community looked well-kept, and everything was clean. The staff I met was kind, and courteous. It was a nice experience, everyone was very kind too my family, and myself. We found a community that was closer to us, but our tour of this community went well.

The staff during our tour was not very welcoming and just gave average information. When we entered the building I noticed a musky and unpleasant smell throughout the building. When they presented the rooms for us to tour the bathrooms where not clean. I would not want my mother to live there .

All I can say is this: don't believe everything you read. The place is beautiful on the surface, but start talking to some of the helpers, the staff. Not the management, but the regular "joe's", you will find that they were taken away all overtime, even though this place has only been open 1 1 and a half years, they have already gone through 3 or 4 administrators, the kitchen and dining room staff is a revolving door, the administration will LIE to get what they need and want, especially out of you (the resident). The residents move in and out of there so fast you can hardly make friends, and there are NUMEROUS medication errors. Like I said, it's beautiful there, and that is what gets you in the door, plus they know how to play the game, but a bit of a warning, look between the outer layers. Oh, one other thing, they have only been open a year or two, but the elevators hardly ever work, the place leaks and floods, and there are many things wrong with the place. The BIGGEST thing wrong with the place is that they UNDERBID everything when they were building the place. Imagine a fire alarm going off, you don't have access to stairs (they are locked), and there are two elevators, and you get stuck on one as it quits working?? Don't believe it? It happened to me,........twice!~! I am very happy where I live now, no problems, no complaints, so I don't think it's me......???

I met with Trudy because Allyson was out of the office; again the same as the Autumn View Gardens/Creve Coeur, old and dated, updates are under way but it still felt dark and aged. Rates are very reasonable, all inclusive. Memory Care avail.

Sue was very nice and informative, however the facility is old and dated and is a little too far from where I live. Rates are very reasonable, all inclusive. Transitional memory care avail.

My mother is a current resident and it has been a nice place to live. The staff is very nice and they keep it very clean. They offer a nice variety of activities for them all. There are a few items that gives it a low rating for me. #1 and most critical is the food. The food is TERRIBLE!!!! They do not offer any options for people who have diabetes or healthier options. They took away the salad bar which offered wilted vegetables when they had it. I mostly feel that the cook staff is very limited in experience and only know how to cook fatty, fried foods. If they could hire a nutritionist to develop a healthier menu with a qualified cook staff who knows how to cook I would then give this place 4-5 stars. Another option I would love to see would be if they could coordinate with the local banks and social security offices to see if they can get representatives to come in and visit those who have not transportation or are not able to get around very easily.

They are doing okay. We are not overly impressed. The place is okay, but I am not pleased with what we are being told, the communication isn't consistent. There have been billing issues, something on the administrative end isn't right.

Friendly employees, happy residents. Clean, up to date living quarters that are affordable. Liked it, but didn't love it.

My mom is there now. A year ago it was fine, but now they are letting too many dementia patience in and they do not have a dementia wing. Too many of the patiences don't even carry on a conversation. Mom wants someone to talk too and that is hard to fine. The nurses are now understaffed as well as the cooks and servers. Now they want to remodel and have raised the prices. Those that work there are kind, but over worked.

This is an Assisted Living Facility that is way over priced for what we can afford.

She was there for three years, but that is where she got the really bad UTI, and fell and went to the hospital. It just wasn't enough assistance. It is difficult to find a place that they really takes care of them!

I didn't like that it was so spread out. The unit that they showed us was in a separate building in away from the main unit. I didn't think that my mom would be able to navigate such a large place. The value was also not as high; the cost was just as high as the one that we pulled her out of. I just didn't think it would be a good spot for her.

Great place, people were really nice, units are a bit dated and most are too dark.

100% assistant living, 2 bedroom, $5700

2/29/12 visit - The director is daughter of a co-worker of mine - just discovred today. Location is straight down Granbury Rd from work (TCU) Lower prices available here; non-profit puts excess money back in improvements and supports charity. Very little turnover in staff. Bright and cheerful. Room wing hallways have very high ceilings with windows high on wall. Dining room is very large and near entrance; restaurant-like in apperance. Basic static menu with one special on lunch menu. Asked about staff to resident ratio and response was that this is an artificial indicator of service.