Bethesda Senior Living Communities

The staff has changed and management to many times in a year. The wait time is way too long to be served meals. The only good thing is they do take care of my mom.

It is normally pretty nice looking and they have a good amount of activities. My dad has also said most of the med techs are nice. On the other hand we have had multiple problems with the pharmacy they use and sometimes he doesn't get his meds on time. His room also hasn't seemed to be clean the last few times I've been in there(like sweeping and mopping wise) but he also tends to be messy so that could be him.

There are activities, they were just not Moms thing. Mom prefers a different kind of structure to her daily life than what happens at Bethesda. Bethesda has outstanding food, they do great with personal laundry, it's pretty laid back about activities so things are happening-- she just didn't always know what, where, or when. We had some medication issues. Overall it's a good value but as with anywhere, keep an eye on what's happening with medications.

I would give it a C+ rating. The staff is friendly, but like everywhere else, they are short staffed and have trouble keeping people. Thankfully my mom still has her faculties, if she needed more care, such as medication given to her or personal care I would probably be looking elsewhere. The food is usually terrible is a universal complaint and the one I hear most often.The on site manager just blames things on corporate and doesn't seem to have great problem solving skills a few of their better staff members have quit due to this.

The staff are friendly but they're not appropriately staffed. the staff is nice but I have come across many times mom either doesn't have her hearing side in, room was not clean after she had accident (most recent), when the staff are supposed to be checking in her and helping her get ready in the mornings...we came in the afternoon.

I would recommend it, but to the right person. We picked it because it was a smaller, more intimate community. People are friendly and caring.

I received a recommendation from a close family friend, it has a faith-based component, it's is aesthetically pleasing, it's located 5 minutes from my home, and I really like the staff.

My loved one is currently a resident at The Gardens at Barry Road and overall the experience at this facility has been okay so far. The cleanliness, care services and activities are okay. The food is not good. My main concern is with the staff, they have three shifts. The staff on the second shift are great, the other two shifts not so much. Overall, it's not a bad place, even though my ratings are low.

What our family likes the most about Bethesda Gardens Fort Worth is the daily activities for the residents to participate in. We would recommend this community to other but also to some extent we would not recommend this community to others.

We toured ViewPointe during our search for a Memory Care facility for our loved one. This facility was okay. However, it was too large and glittery for my taste. They also had an eighteen month waiting list. We decided to continue on with our search.

They didn't always keep their word with regard to things they were going to do. I did a lot of hunting people down. When they were doing what they were supposed to be doing they did a good job. They weren't always on task for daily care. The rooms are a nice size. The largest that I had come across. The staff seemed to be short staffed

The Bethesda Gardens Thornton community is going through a lot of transition. I am hoping this is a short term problem, with the above ratings and things will get better after construction is finished.

The main issue is they oversold on memory care and didn't have enough staff to care for my mom.. the staff that was there was great, but there was just not enough of them. She was never taken to activities. We were told she could stay until the end of life, but they didn't have the staffing for it. Part of the problem I think it it was a newly opened ward. Other than that it was fine.

It was confusing in the beginning due to new staff learning and not enough staff. Not all details on care plans are covered on a regular consistent basis. Nothing large, but annoying, to say the least, knowing it's listed on their care plans. Again, I've been told is due to either staff turn over and or not enough staff. Nutritious, but the quality of the actual food items is sometimes questionable. They don't get involved in many. It is a nice community but there are some areas of improvement. Our family feels they need to improve initiating the details of the care plans with the residence and the staff. Also, upgrade the quality of the actual food items on the menu.

The food has a lot to be desired. They did not check on my mom as often as they said they would. They facility looks very nice and inviting.

Our experience wasn't great here.

I toured this community, but was not impressed. My overall impression was that it just seemed dark and dingy. They were just getting ready to start some remodeling, so that maybe has improved. But that was my impression during my recent tour.

I liked the location and the fact that after 24 months of self pay then when the resident runs out of money it then goes to Medicaid. I disliked the cleanliness of the rooms, lack of doing the laundry along with poor communication.

We understand just like everyone else that they are understaffed, but they could make some improvements with their nursing care

We've had several issues. Their tour and welcome packet sounds really good, but a lot of what they say they offer is not there. I feel like if we were not there monitoring what was going on, we would have no idea. It's not a place where you can leave your family member and not check on them like some families do. We had issues with medication being noted that it was given at a specific time, when I know it wasn't because Mom was actually with us at the time they noted. We were told four different stores about the situation until we presented them with our information. So we never really know if she's getting her medication or not. Activities are another issue. There is only one person who sets those up, and basically they're just time filler on a calendar. They'll have bingo every day written down in the afternoon, or some sort of card game. But as far as them putting any effort into activities, there's very little. Also, if we're not double checking to make sure that there are sundry supplies (paper towels, toilet paper, etc.) in her room, it may or may not happen. They said they would make sure she was at all three meals. But that's not necessarily what they do. They expect the resident to show up on their own. Mom has dementia, so she may or may not realize it's time to eat. So we've had to make sure she's actually getting that phone call or knock on the door or whatever it takes tot get her notified to go eat. She's not good at taking showers on her own now, which is common with dementia. And many times I'll show up to find she hasn't had a shower in a couple of days. But since we're there all the time, they know that they're supposed to be doing all of this and make sure it gets done. But I'm not satisfied that all that would happen unless we were there. The meals that we've been to are not good. They might serve a salad or a ham and cheese sandwich - things you would find at a grade school cafeteria. We spent 30 minutes or more going over Mom's nutrition requirements, none of which really mattered in the end, because they serve the same thing to everybody there. We're just not seeing really anything that was represented to us in the beginning. She's getting some socialization, which is good for her. And there are a few staff members who go the extra mile to look out for her when they can, which we really appreciate. But we were really disappointed when we started seeing all the discrepancies between what they advertise that they offer and what is actually taking place.