Bayshire, LLC

My sister has been at the Vista Del Lago for a few years now and I continue to be impressed with the quality of her care! I am relieved to know she is so well cared for. And I am so appreciative of the kindness of all the workers there, the respect afforded residents, the warmth of the care givers, the enthusiasm of staff and the reliable and regular communication provided to loved ones from not only the direct care providers but also from administrative staff and even the executive director. The workers at the Vista care deeply about the residents and it is obvious! I am so grateful to have found the Vista for my sister and believe it is a wonderful place for her to live.

Vista Del Lago is a wonderful facility to care for your loved one. I was unexpectedly in charge of my Aunt's care after she suffered a stroke then rapid memory loss. We tried a few places before God led us to this place. Without a doubt, I would pick this place again. Caregivers are very professional. The facility is cleaned multiple times a day. It always looks and smells fresh.

Fabulous care and staff

My mom required a memory care facility in a very short amount of time. I called and interviewed at least sixty in San Diego. This was the place for my mom. She loves it here. The staff are thoughtful and kind. The facility is clean and doesn’t smell. I didn’t see anyone unattended to. I love my mom and am thankful to have had the opportunity to make her a resident at Vista Del Lago.

Vista has done an amazing job keeping their residents safe. The facility is very clean and the staff very friendly. Even the executive director takes a personal interest in the residents. During these very difficult times with Covid-19 I’m sure it’s been very lonely for the residents there but vista does it’s best to keep them busy and less lonely.

It was such a difficult and depressing process for me to understand my eldest family member needed to be cared for in order that proper care could be administered. It’s still very difficult having this on my shoulders and worrying daily. However, I know my family member gets the gentle guidance and care needed! I can’t say enough about the staff and management. I thank them ALL and OFTEN! I have nothin but high praise for them all. Especially during this Covid outbreak! All residents are negative. They are outstanding!

Always responsive and caring. Both my parents have lived here. Mom is still here after 2 years.

My Father has been a long-term resident at this facility due to a car accident almost 15 years ago. They do a tremendous job of showing love and compassion to their residents. It starts at the top. The Facility Director is extraordinary, and treats the residents like family (although without the family yelling and bickering, kidding - mostly). A very clean and welcoming facility. Great staff, that is actively involved in the residents lives. From personal experience I can highly recommend this extraordinary facility.

It is the best place you can take your loved one. The room layout could be better, they are adequate. My mom is on a corner with nice views. They have a large outdoor patio, it is very nice with a canyon view. Staff are very nice people, they seem very concerned about the residents.

Vista Del Lago always smelled nice. There was always staff available to clean and it never looked messy or cluttered at all. The staff was always kind and thoughtful. They took the time to listen to me and they were always willing to problem solve. They always showed a great level of compassion to our family. Vista Del Lago is expensive, however it was worth every penny. The staff was in general, very happy, which was surprising given the amount of work that they all put in to the care of the residents. It really gave me peace of mind to know that my loved one was being taken care of so well when I couldn't physically be there. The reason we chose this location was because my loved one was very social. We were very pleased to know that the whole building was available to him to walk through. We also liked that the other residents were at the same level of care as him, which we felt meant he was not being judged and this was a huge comfort to me.

My mother has been a resident for about five years now. Her needs have increased over the years. Barton Creek staff have been excellent in adjusting to her level of care. It has been a very positive experience for her. As her family, we appreciate the communication extended to us concerning mother’s needs. The Inn at Barton Creek has given us much peace of mind. We highly recommend this friendly, clean and beautiful place.

After researching several skilled nursing facilities for my mom, we selected Brookdale in Carmel Valley based on online reviews and positive comments from a professional (broker) advocate specializing in finding assisting living and skilled nursing facilities. I reviewed the positives and the negatives. My husband and I toured Brookdale briefly, as the decision needed to be made quickly as the case manager at Scripps Memorial in La Jolla (very helpful in advocating placement for my mom) needed my selection. First impressions: clean hallways, eating areas, activity rooms, PT room and rooms; fresh and clean smell throughout the facility; and nice walking path around the facility with two fountain patio areas. Once my mom arrived, the staff was friendly and informative, and they settled my mom in quickly and responded quickly to all of her needs. Over the next three weeks, during my mom's stay, the entire staff from Chris (the person that cared for her daily room needs), to the PT and OT staff, to the assistant in the dining room, to the case manager were just amazing, friendly, attentive, gentle, patient and engaging with my mom. I was fearful the first impression was only for show on the first day, but the staff really cares for each patient. The staff interaction, when no one is looking, was friendly, professional and gave a sense of a genuine like of their job and working with each other. I think that speaks volumes and the care my mom received was reflective of their professional and caring environment. My mom suffers from new stages of dementia, but was in the skilled facility as a result from a fall. She had poor strength after being in the hospital for a week. After three weeks at Brookdale, my mom was able to return home...thank you PT, OT and the nursing team. Thank you for daily care and patience (on her difficult dementia days), the engaging daily activities, dining room entertainment, and caring staff. My mom enjoyed her stay and, while happy to return home, she was sad to leave the people she got to know and the staff that cared for her. I would highly recommend Brookdale in Carmel Valley.

I’ve visited several places and this was the first place I left feeling like it might be possible to get care for dad. Friendly staff. Nice rooms. Beautiful building

Great place to have your family. Highly recommend!

My mom keeps telling me that she can't believe her good fortune to have landed at Brookdale. She says she feels like she's in a 5-star hotel on a luxury cruise everyday! The staff couldn't be nicer.

Sales Manager explained needs of dementia patients and requirements for interested parties,. She was very helpful . All staff are supportive and welcoming. Facility has a good layout and offers many activities for all.

I am so amazed with how much Vista Del Lago takes care of my mom. My mom was in a bad situation which caused a decrease in her level of life quickly and Vista Del Lago came to the rescue. A therapist came to visit my mom in her home and noticed that she was not being taken care of and that she could not take care of herself. They expedited a doctor to visit her in her home and he saw the situation that was at hand and saw she needed care. When she became a resident of Vista Del Lago, she was put on a good diet, her pills were monitored well, and activities were used to help promote her wellbeing while she was in serious need of care. As I visit Vista Del Lago, I have found that the nursing are well attentive to mom’s needs. When she is not doing well, they find the answer quickly and take steps immediately to help her be herself. The administration staff is all attentive to mom’s needs and care, the activities staff are also focused on her wellbeing. There have been some changes from the beginning of moms care to now and incorporated teams named, Guardian Angel and Otter Crew. I love that they assign someone in charge in each area for mom’s wellbeing. I email staff and receive emails. It doesn’t stop there. I text and call for ANYTHING and there is a response. And much to my surprise, I receive texts and phone calls when I don’t even check in. They are there for every aspect of moms needs and I so appreciate what Vista Del Lago has done to transform my mom back to who she is and make sure she is happy. There is also a protection aspect that is phenomenal for the care of mom. Who does that? Vista Del Lago does! Thank you Vista Del Lago for saving my mom’s life and enhancing her stay with you the best she could ever have.

Resort stlye, ground floor with multi function areas, 2-libraries, movie theater, living room area, special large family dining table available, arts and craft areas, kitchen areas, pool table room. Largest floorplan with u-shaped kitchen with full stove and frig, patio, second floor. Very very nice Great staff

This is the third move for my Mom. I was hoping to keep her closer to PL. I visited Cloisters of the Valley 2-3 times before taking my mom there. The care there is outstanding! Everyone who walks with a cane, walker, wheelchair has an assistant by their side when going to the dining room & back. They are happy to help. The nurses are happy to assist & extreamly helpful. The rooms are large and have 3 closets. Every room has a patio, with furniture and a beautifully landscaped garden, with seasonal flowers. There are fountains & lots of birds. The staff is receptive to my moms needs. This is leaps and bounds better than her last place. It was new and pretty, close to PL, but she wasn’t getting the care we contracted for.

Beautiful place. We loved it. Very clean and nice.