Aviva Senior Living

Paige, the social/recreational director, was the one who gave me a tour and she was phenomenal. You could see that she was engaged with all the residents and they had a relationship with her. I wasn't quite as impressed with the person running the memory care floor. There was much less warmth there. She was not warm and fuzzy. I was looking for a place where my mom, who has Alzheimer's, and my dad, who doesn't, would be able to stay in the same apartment. Paige said this is not right for you. She was very honest.

Overall it is great now. There were some definite bumps in the beginning with communication and some other things but once we got past that, it's been great. The place itself is very nice and the food is fantastic which I was worried about because my mother is a very good cook and eater, she doesn't like hot dogs and things like that. The menu at Atria is unbelievable. We've eaten there several time and it's delicious. The actual residents are wonderful too. The issues in the beginning I feel like could happen anywhere. Nothing is prefect. I like that they have a monthly fee versus a daily fee. Even if they're comparable in the end, it makes you feel like it's more value because it doesn't feel like they're nickel and diming you for every little thing. It also is one of the places that gives the most flexibility in terms of how they structure their care. They really do adjust for you instead of expecting you to adjust to them.

The care services are very good. My father doesn't participate too much in the activities so I don't know too much about them but there are activities available. In terms of the care, the aids and the dining room staff are outstanding. There were issues early on with the nursing staff but they've since gotten a new nursing director and that has improved 1000%. It's really hard to find something bad to say about them - they're great. I would recommend them to anybody.

It is very early but we really like the place so far. Everything seems to be going very well and she seems to be happy here. The staff is really friendly and helpful. We are pleased with them and would recommend them to anyone.

Very good tour and very nice lunch for my mom. She felt a bit more comfortable at Emeritus but this was also a nice option.

Looking for a larger apartment facility, but a great place!

Loved the apartments we saw/location is perfect. Price with special was great. Very clean. GREAT events calendar. Bonus to have phys.therapy on-site. Food was good. Amenities/Services are just what mom needs. Staff seemed nice. clientele seemed very old; place was really quiet/empty (would she be lonely?).

Director was very pleasant and the facility appeared to be very nice... and the facility lovely.. no particular reason to not choose it as a possibility.

already toured, liked the facility

Director was great the place was clean lots to do there the rooms are nice and seemed to be a place Mom might thrive with interaction of caregivers and others.

nice big rooms, deal with va for transition to assisted living

The staff seemed happy and so did the residents. The apt is very nice and big. They have a gazebo to sit on and a swing. They can also sit in front of the facility, they had a lot of rockers there.

Really loved this one.

This was the place my sister and Mom felt the most comfortable visiting

Private paid community. Can use independant living with "options" of additional assistance. Includes rent, utilities, cable, weekly housekeeping, laundry (sheets/towels), 3 meals daily and activities. Medication mantainance is available for additional fee. Very pretty apartment.

From what we have seen the meals look great and the activities are great and we are fairly happy with the place. Our issue is with the communication, we aren't sure if it is because of the rotating shifts or the turnovers but the internal communication is lacking. Sometimes we ask multiples times for something to get done for our loved one and it does not reach the person it should, we really have to advocate for her.

Our family had an in person tour and at the time it was just not the proper fit for our loved one. We were looking at the memory care side, and it just seemed like the residents there were on a different level of care and our loved one would of not fit it. Also the location was just to far away.

There have been a number of gaps in care. It took multiple conversations and follow ups to hopefully have gotten things right. They also failed to file to proper paperwork with the right insurance company for the long term care insurance, even after repeat conversations. After 6 months, and the issues we have had, the were nice enough to raise the rent by about 8%. On the positive side, our mom is happy, making friends and loves her apartment. The facility is nice and doesn’t feel like an institution or hospital. The staff all know her and have been most have been very helpful to her. If our mom wasn’t so happy, because of the business side of things, we probably would have moved her, but she is happy and don’t want to upset her at this point.

We toured this community for my mom's care. The staff was very helpful and the community was clean. They had a nice variety of activities for the residents. We liked knowing the community was clean. We needed something closed. We would recommend this community for families to tour for the care of a loved one.

We toured this community for care for family. We liked the community but it did not have the feeling that we were looking for. It is clean and and the staff members are very caring. They had a nice variety of meals and activities that would be offered. It needs a more comfy effect for enjoyment. Families need to tour this community for the care of a loved one