Aviva Senior Living

It is very early but we really like the place so far. Everything seems to be going very well and she seems to be happy here. The staff is really friendly and helpful. We are pleased with them and would recommend them to anyone.

Very good tour and very nice lunch for my mom. She felt a bit more comfortable at Emeritus but this was also a nice option.

Looking for a larger apartment facility, but a great place!

Loved the apartments we saw/location is perfect. Price with special was great. Very clean. GREAT events calendar. Bonus to have phys.therapy on-site. Food was good. Amenities/Services are just what mom needs. Staff seemed nice. clientele seemed very old; place was really quiet/empty (would she be lonely?).

Director was very pleasant and the facility appeared to be very nice... and the facility lovely.. no particular reason to not choose it as a possibility.

already toured, liked the facility

Director was great the place was clean lots to do there the rooms are nice and seemed to be a place Mom might thrive with interaction of caregivers and others.

nice big rooms, deal with va for transition to assisted living

The staff seemed happy and so did the residents. The apt is very nice and big. They have a gazebo to sit on and a swing. They can also sit in front of the facility, they had a lot of rockers there.

Really loved this one.

This was the place my sister and Mom felt the most comfortable visiting

Private paid community. Can use independant living with "options" of additional assistance. Includes rent, utilities, cable, weekly housekeeping, laundry (sheets/towels), 3 meals daily and activities. Medication mantainance is available for additional fee. Very pretty apartment.

From what we have seen the meals look great and the activities are great and we are fairly happy with the place. Our issue is with the communication, we aren't sure if it is because of the rotating shifts or the turnovers but the internal communication is lacking. Sometimes we ask multiples times for something to get done for our loved one and it does not reach the person it should, we really have to advocate for her.

Our family had an in person tour and at the time it was just not the proper fit for our loved one. We were looking at the memory care side, and it just seemed like the residents there were on a different level of care and our loved one would of not fit it. Also the location was just to far away.

There have been a number of gaps in care. It took multiple conversations and follow ups to hopefully have gotten things right. They also failed to file to proper paperwork with the right insurance company for the long term care insurance, even after repeat conversations. After 6 months, and the issues we have had, the were nice enough to raise the rent by about 8%. On the positive side, our mom is happy, making friends and loves her apartment. The facility is nice and doesn’t feel like an institution or hospital. The staff all know her and have been most have been very helpful to her. If our mom wasn’t so happy, because of the business side of things, we probably would have moved her, but she is happy and don’t want to upset her at this point.

We toured this community for my mom's care. The staff was very helpful and the community was clean. They had a nice variety of activities for the residents. We liked knowing the community was clean. We needed something closed. We would recommend this community for families to tour for the care of a loved one.

We toured this community for care for family. We liked the community but it did not have the feeling that we were looking for. It is clean and and the staff members are very caring. They had a nice variety of meals and activities that would be offered. It needs a more comfy effect for enjoyment. Families need to tour this community for the care of a loved one

They are doing a okay job with the care for my mom. The staff are very nice and they do the best they can. The community could do better with cleaning up though. Mom is a picky eater and sometimes she does not like the food.

Peter has not been moved to your facility yet, he is finishing rehabilitation for his leg. The staff at Maybelle Carter has been extremely helpful during this transition time. Thank you

The care has been good overall, it seems about the same as most places of this type, not really outstanding in any way. I do appreciate that they've been good about communication, and always get in touch quickly if any issues come up. However, I've heard fairly regular complaints from my loved one and others who live in the facility about the food, so some improvements could definitely be made there.