Avamere

We always tell people that if we could move, we'd move tomorrow. The food is absolutely terrible, the people are all very old and because of that there's not much activity. You have to find something to do yourself. The food is not attractive or good looking, it looks like blobs of this & that. It's very repetitious, and doesn't taste good at all. We end up leaving a good amount of food on our plates and while leaving out of the dining room we notice that others do the same too. In regards to our apartment, I can't complain about that. We have a 1 bedroom / 1 bathroom, with a little balcony. We also have room for our TV which is a good size. I've had to put in a couple maintenance requests and they will come. Sometimes it's very quick, and sometimes you have to wait a little. The longest I've personally had to wait was a couple hours. There aren't many amenities offered, but they do have a bus. So, once a week (if you're quick enough) you can sign up for an hour long scenery drive and they usually take about 12 people - but that's all they really have.

My husband was there for 4 months. The care was awful. Bathroom was always dirty-bed was soiled. Management would not do anything about it unless complained. Short staffed. Food was cold.

My parent pays out of their pocket. You advertise gluten free food and yet it’s never available. Rent goes up but the care goes down. Dining staff is poorly trained, 1 housekeeper that is a wonderful gem..and she cleans the entire place herself. Staffing is terrible. Long waits for the food…over 45 minutes and the food is not palatable. There is no dietician on staff. Seniors don’t need sandwiches at every meal. They need real food with properly sized portions. My parent is definitely not getting what they pay for.

This community was the most filthiest place that I have seen. the staff were nice the management was not. Please do not take your family or animals here. The staff that help with the residents were great with us.

Please look into how they cannot keep any staff. Once they see what it's like behind those doors they quit. Just had four quit recently.one med aid and one worker for over forty people. please tell me I'm mistaken . I would like someone to look into it.

Memory care is horrible. Very little was positive.

Very disorganized – employees come and go constantly always new people everything moved around to make the place look great not comfortable for the residents too many of us have wheel chair or walker also too many residents are here the idea of getting complete care, instead of assisted care.

The review letter sent in November of 2015 is spot on! So much so that I thought it came from my wife. A lot of the staff is very friendly.

The administrators and staff at Brookdale South Hill are extremely rude! After jumping through all their hoops, bending over backwards to help them and doing 90% of the work to get our mother assessed for residency; the Director Scott was a no show to a prescheduled meeting, and after waiting over 45 minutes for the administrator Susan, she rudely denied our mother and made her cry in their lobby.

Not suitable- this one looks like it's 100% Medicaid. Many of the residents are on motorized wheelchairs, and look like Vietnam vets. Small, Small rooms. only one closet. Very old building. Shabby. Not good for my 91 year old mother.

My grandparents have lived here a month and a half. They are private pay. SO they are making great money off us. I have a grandma that is paralyzed. I rated them low on activities because she can't go on bus tours because there is no nurse to assist her to the bathroom. She was given the wrong medication in the first week, had a fall the first week, Billing is unreadable so you don't know what you are being charged for. Toilets are not cleaned. Staff turn over has been crazy. My grandpa was laughed at when he made a recommendation that they move the dinning room tables to accommodate more space for wheel chairs. We called their corporate office yesterday and filed a complaint but no call has been returned from their district manager yet. We are moving them to somewhere I have had another grandparent before and we are going to be saving $2000 a month,

I did not have a positive experience, I thought the medical care was pretty inadequate. When I would inquire about my loved one's health, they would let me know that the stats were abnormal, and when I inquired what action they were taking, they said that they thought it was faulty equipment and they didn't seem to care to do anything, without prompting from me. I found some pretty advanced wounds and they didn't think it was a concern. They didn't properly address it even after I had expressed my concerns. When we set up transportation, for a crucial appointment, they were not able to get to the appointment on time. They would take 30 minutes to help her to the restroom. While it looks like a pretty place, the medical care is atrocious. They would order prescriptions, even after she was not there, and I had to pay for them.

Assisted living...lower on my list; also in Albany, not Corvallis

My parents said the staff did not give them the care that they needed. In addition, they said the Mgr. Mr. Donald Trump did not know what he was doing...They only stayed there one month. Went to another facility in Wenatchee, where they are still residents..

Short staffed Care services nit provided. I pay too much money for my love on to be there. Went to the new ED, she had no idea how to solve my concerns. I am looking to move my love one out.

My husband had 2 hematoma subdermal surgeries in 2 months...plus he has 2 artificial values and on warfarin. My husband has been in the care at avamere and according to them his INR was over 5.5 which is SEVERELY dangerous and his blood pressure was very high.. No one called me to tell me the situation. I was even there that day and every day Poor health care Do not send your love ones there Think twice

This place is horrible! I would not put your family members at this facility. My father walked out it was so bad. Not enough CNA's and nurses seem stressed and overworked. Managment didnt seem to care when told. Very, very sad facility.

My 88 years old mother was just transferred there from Salem Hospital. First they said she could not call long distance to family unless she wanted to pay long distance charges. Secondly she received some dry rice and tough piece of chicken nothing she ordered and could not even eat it was so bad. She had a fall with broken hip and shoulder, and had to go to bathroom nearly wet the bed waiting so long. Then nurse came and left her over an hour on the bedpan til her legs were numb. When she finally returned there were no supplies set up for her arrival at the room. it wasn't stocked although they knew the transfer was occurring.....that's no welcome at all. I can't imagine leaving her here for her rehabilitation for any length of time. So upset, I need to get her transferred right away.

My parent lives here. The administration cuts corners at every turn. The food has gone from decent to barely edible. You would think that for the amount of money they charge they would actually cook. Many medication errors. Understaffed and minimal training. Light housekeeping- very light. What exactly are we paying for? Rethink placing your family member here.

I had the unfortunate experience of spending 20 long days at Avamere. The food was terrible. Their idea of an egg salad sandwich is a scoop of runny egg salad between two piece of white bread. No Lettuce. No butter. My roommate was taken to the bathroom and forgotten. She was yelling to get out. I started yelling too. Took about 15 minutes to get someone's attention (seemed like a lot longer).