Avalon Memory Care

Since the new management took over, the improvements at Avalon Memory Care have been remarkable. The facility now feels like a second home, especially thanks to the incredible caregivers, Gabriel and Raymundo. Their kindness, love, and genuine care for the patients are evident in everything they do. They treat each resident as if they were their own grandparents, creating an environment of warmth and compassion that is truly unique. Gabriel and Raymundo's dedication makes Avalon Memory Care stand out as an exceptional memory care facility. Highly recommended!

We would rate a 5 for all categories! We are happy with the care! The staff did a wonderful job! They were friendly and helpful! He was always clean. They took very good care of him! He loved the music when it played in the dining room. They did a phenomenal job with Thanksgiving! We have no complaints at all! It was a good sign that there is no staff turnover since he started there.

Avalon has so many ways to support your family during so many difficult decisions and care. [name removed]and many employees within Avalon go beyond just doing “their job” and truly seek to support families and bring true care to patients in the Avalon facilities.

Fourteen months ago it became apparent, after being diagnosed with Alzheimer’s and having had a hip replacement, that we would need to find a care facility for our dad. After visiting several places, we chose Avalon. That was the best decision we ever made! Though dad was often very difficult, the caregivers ([name removed], [name removed], [name removed] and more) continued to love him as their own father/grandfather. Not only did he receive excellent care and attention, but our family was cared for as well. One week ago today, dad had a neurological event which caused him to decline very rapidly. My heart was touched and I was brought to tears as I watched caregiver after caregiver quietly walk into his room, gently touch or kiss his forehead or cheek, and speak loving words over him. He passed away yesterday having been well loved by his Avalon family. I cannot recommend Avalon highly enough.

Mom spent the final 8 months of her life in Avalon Memory Care in Allen. The staff was great. There was rarely a day that my brother or I did not come by and they were always friendly to us and did their best to make Mom comfortable and happy. We really appreciated them for everything they did.

It was my privilege to have my sweet wife [name removed] under your care from [date removed]. While it certainly was not in our plans for this to happen, Avalon came to us through what I am convinced was divine intervention. She certainly preferred to be at home, but hospice care through Allstar was required, and the constant attention and compassion she received while she was there was beyond reproach. I came to visit her every day for the 22 days she was there, and I was by her side in the early morning hours of [date removed] when the Lord called her Home. I am weeping while I'm writing this, but I again thank you for everything.

Avalon Memory Care home was a godsend in the worst time of our lives. They cared for my father like he was their own for the last year of his life. They were very communicative and available to us for questions and support. Highly recommend Avalon if you find yourself in the position to need dementia care services.

Avalon in Lewisville, TX provided excellent care for my family member the last two years of his life. The staff was attentive and very helpful. I would highly recommend this place for care for your loved one.

Our family had a wonderful experience with Avalon-from the initial tour until the day we left. Lock and her staff provided information when we asked questions, communicated with us frequently, and addressed concerns when we had them. The staff loved on my dad, even when he wasn't very loveable! It is a small, well-maintained facility. I highly recommend.

My brother and i are so thankful we found Avalon Memory Care. Our mother was in another facility prior to Avalon Memory Care. The prior facility was a horrible nightmare. Avalon Memory Care is the opposite. The manager [name removed] and the entire staff is wonderful, they're very helpful and kind to all of the residents., it is always clean, and we have no problem reaching them. All of Mom's physical needs are met on a daily basis, they take very good care of her.

I cannot say enough good things about the care that my husband received at Avalon Memory Care Center in Allen. When he entered Avalon, he barely remembered me and became nonverbal and in a wheel chair. The staff always treated him with dignity. He was fed, bathed, shaved and clothed. The family could visit often and bring special treats or special meals. He could sit in the comfortable lounge chairs in the common room and enjoy TV, music and other residents. Birthdays and special occasions were always celebrated for everyone. When the time came, hospice care was available at Avalon. I could not have cared for him so well by myself. He was especially fond of the director who spoke at his service for which I am grateful.

Making the decision to place my mother in residential memory care was the hardest thing I think I have ever done. But living at Avalon has been the best thing for her at this stage of her life. [name removed] and her team of caring staff work tirelessly to make this a home for Mom and the other residents. Not only do I know Mom is safe, but I also know she is happy. Caring for someone with dementia requires boundless patience, unwavering understanding...and a sense of humor! Many thanks to the caregivers in Allen for the difference you make in the lives of others. You are amazing!

The care my wife received at Avalon Memory Care in Louisville Texas was outstanding. I visited the facility all most daily and never once did I have any reason to question the care Donna was receiving. I observed how the staff handled various situations in a very professional manner. I would highly recommend this facility to anyone who is looking for care of a loved one.

My husband has been a resident at Avalon Memory Care in Garland for almost eighteen months and I am pleased with his care. There were a couple of hiccups early but were taken care of promptly. His room is always clean and neat. [name removed], the Director, and her staff are polite and professional. I’m also pleased that he is seen by the staff nurse weekly.

My husband received the best care at Avalon Memory Care in Allen. From the minute his sister and I walked in the door to visit, we were greeted by [name removed] and [name removed]. After many questions and answers, our family felt this was the best placement for him. We were so afraid about the decision process but these two ladies made us feel confident we had made the right decision. After a week of adjusts on everyones part, my husband seemed happy to be there. The staff was so caring, compassionate, and treated him with respect!!!! They learned his likes and dislikes and helped him in every way. I visited every other day when I could and he never complained. He even called them "his family" at one point. For me, his wife, they educated me, counseled me on him, what to expect, how to talk to him, and how to love him the way he was!!!! I recommend this place so highly. God blessed this staff with special gifts in treating patients of this type.

First, [name removed] the director at Garland is the best. Always accessible and always helpful. This is a memory care center and there are patients at all stages of the disease. My friend has been with Avalon for at least two years and they treat her so well. As the disease has progressed they have done everything they can to make her life comfortable. She will be there til the end. There are more expensive places that have more things to do, but my friend cannot do those things. So this is the best place for her. They always do their best and I am thankful for it.

My mother was very happy there. She commented how much she enjoyed the food and how friendly everyone was. Moving in (and out after her passing) was easy and everyone was caring and supportive. I was impressed with the low client to caregiver ratio both during the day and at night, as well as the consistent interaction to keep my mother active and engaged. The facility is beautiful and very clean. A physician and PAs are available to care for clients making it easy for all to manage.

I give the highest marks to [name removed] and all of her staff. We placed our beautiful, sweet mother at Avalon Garland following a bad experience at another care facility. Mom had extensive physical and cognitive issues when she arrived. The care at Avalon was superb. Kind, loving care. Clean facility. Activities and great music for residents. It was a difficult end of life situation for my Mom. [name removed] and her staff were attentive and loving. They really care and focus on what matters. Dignity, respect and great care. I cannot say enough about Avalon. Helped our family with a difficult time. Mom loved Avalon, as do I! I would be happy to discuss Avalon with anyone who has a loved one who is needing care. God bless [name removed] and her tremendous staff!!!

Its an ideal place to have your parent be comfortable and respected. I witnessed how Avalon Memory Care cared for my mother as though they been knowing her since childhood. She was loved by staff and everyone involved with elderly care. Thankyou for caring about my mother. One Love

If you need a Memory Care facility for a loved one, look no further - this is the best ! Facility is cheerful and well maintained. A real family atmosphere. And the staff is outstanding. On a scale of 1 to 10, I give Avalon Lewisville a TWELVE !!!