Avalon House on Gerard Court

I found that the facility was always clean. The staff for the most part very helpful and accommodating.

I think the residents are well looked after - my husband is always clean, dressed and fed, but his teeth could use more frequent brushing. I have not seen any interaction between the caregivers and him. His teeth are not brushed frequently enough, and I wish the staff would keep me informed about my husband's condition. I think the residents are, generally, well looked after. The place is clean and doesn't smell like other homes like this one do. I would like more communication with the staff - that they call me if the nurse went and saw, for example, that my husband's bed sores were treated, or if he's having a bad day. My husband says he's happy there, and has stopped asking to come home, and that's,a good thing.

We chose this community mainly for the price. For the money you can't beat what you get as far as care. And the home is very nice and clean at Avalon House.

I would say my friend was safe , everyone bored but that's not the fault of staff, The price was much more affordable than nursing home or alternative . And a homey atmosphere is always better

Like with any other facility, visit often, keep your eyes, ears and nose open. Talk to the other residents and families. Listen to your loved ones. Stay involved. Avalon is a wonderful alternative to a nursing home. The model provides a comfortable space for loved ones where they receive the support they need surrounded by their things. Staff is trained but are often cold, removed and lack a caring/respectful nature we believe our loved ones deserve. Quality of food depends upon who is cooking.

Avalon House balances both professional care and personal wellbeing. We struggled finding an establishment that could provide the level of care my mother needed, but we knew we found the right place after a few weeks of moving to Avalon House. The staff cares about the people they watch over and work with the families to meet their needs and expectations. My mom has been able to create relationships with both the staff and other patients. The food they make is homemade and always smells delicious. The house is always clean. They are flexible around visits and welcome us to come whenever. I am confident my mom is in good hands. I can't thank the staff enough for the care they provide and the assurance it provides me knowing she receives attentive, loving care.

My mom is a resident of another Avalon home where she is content and well-taken care of. I really like the staff, in particular the 2 staff members who live in the home, but I know we are lucky with this particular home! I like that this isn’t a wheeling and dealing type of facility- it is peaceful. Home cooked meals are also a major bonus.

Overall we were pleased with our experience. I think our family member would have felt lost in a larger environment. We liked that she was in a home environment with live-in staff and in a lovely neighborhood. There was something comforting to be able to hear a dryer in the background as we sat in the living room and watched TV. The house and her room were kept clean and she was always dressed in a nice outfit. The staff knew her, were welcoming to family members and would let us know if something needed attention. There were times I felt the 2 live-in caregivers should be provided more time off—a lot is expected of them. The management company was responsive to questions and requests. Looking back, while no place is perfect, we are grateful A Place for Mom suggested Avalon.

Very good personal care. I would enjoy the facility more if there were residents I could socialize with. Most residents have memory care challenges. I would recommend this facility to my family and friends.

[name removed] has cared for my mom for just over two years. She has been kind and caring and has attended to her needs superbly. She gives me frequent updates on her health and sends pictures when they are doing fun activities. She's taking my mom out for many walks on a sunny day. When my mom is up in the middle of the night, and everyone else is asleep, [name removed] is with her. I feel, very confident that my mom is in great hands when I am not there and [name removed] is.

This facility is really good. I'd like to see more physical attention, my loved one is in a wheelchair now. She has physical therapy, but more physical activity outside of that would surely help her. Communication with the family is good. The staff is very friendly and cooperative. They do a good job, I think. Housekeeping is frequent and they do a good job with that also. I would recommend this facility to family and friends.

This community was okay but it did not compare with another community that we were looking at.

This was a nice community and was smaller than we wanted.

This was a nice community and smaller than we wanted.

The price is of this place is just right. This community is in a very nice residential area. The staff seem like they live there and stay there constantly they get to know the residents really well.

I only visited one other place, but I feel like Avalon House has a great value for the money. They give you an exact amount you are expected to pay each month rather than add on fees like the others we looked at. I would recommend to others looking.

It was good, but I was expecting more showing on a virtual tour vs. talking. It ended up just being a discussion with one staff member. It was a great discussion though. It gave me enough information to know that I would consider them if I decided on long term care vs. home care.. They seemed to have a very low patient to caregiver ratio. It seemed like they were set up to make sure that the person being cared for would have continuous care. I just wish I could have seen more of the facility on the tour.

The residence received great personal attention, and the staff is very professional and caring. Communication between the staff and our family is great and they keep us well informed and up to date. I would recommend this community to others.

[Name removed] called to say there was no,availability at Avalon house

I loved everything about Avalon House, from the owner and staff, to the houses, and the caregivers. The way they respect and treat people is excellent. After months of searching various other houses and communities, we finally picked Avalon House for our loved one, and it is perfect. Unfortunately, our loved one was only there a week before she passed, but while she was there, her experience was wonderful.