Avalon House on Gerard Court

I think they are doing well. It's immaculate, even though the home itself is older, but they keep it very clean. The food is good. The staff is really good, they are pretty attentive. It's pretty amazing how far they go to keep the residents occupied. I think they are a pretty good value. The only concern I have had was with another resident, and they handled that very well, providing one on one care, and redirecting in a respectful, upbeat way. As it turns out there was no need for concern.

Great location, very nice accommodations, nice staff, good price - I could stop looking right here!

This is a place similar where mom is now. Would liken this set up to Angel Gardens.

Room available was nice

When considering a group home, it really depends on what you’re looking for. My mother would not have done well in a group home. Here there were four people sharing a bathroom. But it was a newer building. It had a beautiful view, and a new kitchen. It seemed like a beautiful house. They said they could provide a lot of care there. But it was concerning to me that two people living there full time would really be able to provide all the care for 6-7 seniors living in one house.

Met with Georgia. Very informative. Nice facility. Seems it would be cheaper than Sunrise....but, it is soooo far away.

I would recommend this facility if the family is going to be involved and frequent the home. It is clean. Staff: some are great- professional, empathetic and kind. Others are cold, unprofessional and run the house as if the residents are inmates. The 2 I am specifically speaking of are protected by management and my negative feedback was dismissed. The aide even saying my loved one was a liar. The move in was easy. Calls to family could be better. I have asked that they reach out to us any time there are issues or conflict with our loved one, if medication is running low. I have not received calls. As for the food: we are not allowed in the house during meals, our loved one complains about the variety and quality of food. Overly processed.

The cleanliness of the community is excellent, but they could work a little bit more on improving their care services.

Beautiful home in a woodland area of McLean. Sunroom is glassed in and residents enjoy a panoramic view of stately trees, sky, birds, squirrels. Staff was welcoming; a full tour of the home was cheerfully conducted. House is well taken care of, very clean, safe and secure; residents have their own bedroom, share bathrooms. Felt like a home.

The staff are very nice. It's clean but there are only 2 bathrooms/toilet for 8 residents.

Custodial care only

We had used another Avalon House community in the past that we were very pleased with, and selected Avalon House on Gerard Court for another loved hoping the quality of care would be similar. Unfortunately they didn't do quite as good a job at this location, the staff didn't seem quite as involved with the residents. Also, the care at this community seemed geared towards Alzheimer's residents, so the care was not as good a match. All that being said, the care here was acceptable, not bad by any means, just not up to the high standards set by the other Avalon House facility we used.

$150/day or $165 if with bathroom attached, all inclusive All private rooms. Residential setting...8 or so residents. Rooms are variable in size with no price differential. McLean one toured---definite wear and tear, somewhat dark. Staff seemed friendly. Alarms on door, but staff admitted some residents learn codes and 'escape' anyway. Baths given daily, incontinence support many times a day. Nutritionist used if necessary. Residents weighed regularly to make sure weight is properly maintained/achieved. Staffed 24/7 with night time staff too. 9 homes in McLean/Falls Church area..no current vacancies. No funny odors noted. Back yard access only with supervision. Staff noted taking some residents for walks in neighborhood. Opportunity for personalized care.

Does not accept medicaid or veteran's benefits.

My overall experience was about a two. The cleanliness it was very clean I'd give that probably a four or five. The friendliness the administrative staff is very friendly I would give them a five. The nursing Care staff I would give about a two. For the meals probably at 3:00 my dad mostly didn't want to eat their cooking. There were absolutely no activities whatsoever so that would be a zero. The value for the money for me was not good at all I would give it like maybe a two

I didn’t like the residential care home setting. There were only 8-10 clients there, and they have to share bathrooms, which I did not care for. This particular care home was really for patients with dementia, and I didn't feel my loved one would get the stimulation she needed there. We were there on a Saturday, and they said they would be serving soup and crackers for dinner, which took me aback. It just was not the right fit at all and would have been very hard on my mom.

Even now with lesser Covid restrictions at other communities, I am not allowed to go inside to visit my loved one. They make me stand outside in the cold and talk through the glass. They get so defensive when I have questions or concerns, to the point that it feels like intimidation. I just feel so constricted, and I am very concerned about why I am not allowed to go in and assess what is going on with my loved one's care.

Avalon House on Gerard Court was an older house and not in the best condition. The bathroom was a little scary. And the kitchen looked kind of run down. Their response to the kitchen was "Well your mother would never be in the kitchen." But the food still gets cooked in there. And that was concerning to me.

I would tell others looking that Avalon House has many locations, so I would check each one of them out in your area. The staff vary at each place, I would not rate the staff at this particular location high. Our family did not have a good experience here.

I was very pleased with the dementia care provided for my husband. He had a pleasant, sunny room and the staff was efficient and wonderfully caring and supportive. Whenever I visited, I found that my husband was clean and dressed in well laundered clothes. I was particularly happy that other residents did not go into his room and remove his books and other items which occurred in an earlier memory care facility. The staff were very helpful in giving him the workbooks and puzzles I brought for him as long as he was able to do them. The best part of my husband's stay, especially for me, was the fact that he was in a house, not an institution.