Atria

I feel like it was like most homes- my husband was in one for a week they were similar- the staff were informing me of anything needed- I felt they were kind and caring - I would have left him longer but the price is way above anything I could afford- the problem being I make too much for government assistance but not enough to afford.

Folks very friendly. Really liked the staff. I think everything else was great....food, clean, dining from what I could tell. Negative- elevator... one and very slow. There were some miscommunications early on about my Dad and meds, him noncompliance. That was not all on them as he was deteriorating rapidly. Would recommend them. It is not fancy but reasonable size meant you knew folks working and that they cared. Smaller community gives it a more personal feel. The staff works to keeps residents active.

Family oriented, staff is kind and considerate. Lots of activities. My Mom loves it there!

My MIL absolutely loved living there! I do know that all the staff was very nice! They were not impressed with the food and it was very expensive, unfortunately...

All the time that she was there only once I had a problem with the front desk.. The people there were wonderful. They kept my aunt busy and happy. They also made the last year of her life very enjoyable and happy. I know that she was safe and happy. It took a lot of worries off my mind. Any time she got a cut or bruise, we were notified. I love that place and would tell anybody about it. Also thank you for helping us find this place for my aunt

All of the staff is welcoming and they seem to know all the residents by name and truly care about their well being. The front receptionists are very welcoming and kind. The med team sends messages when prescriptions are running low, and J.R. in maintenance goes above and beyond to assist residents when needed. My mom appreciates the chef as well. the beautiful well kept grounds....the fountain and back patio is part of my mom's daily routine.

Atria has been great. My aunt passed away after living there only a month but my other loved one is still there. He moved into a smaller unit after my aunt died and Atria was so good about it and so helpful and supportive. He loves it there! We are so grateful that he is in such a good place. The staff takes such great care of him. When we take him out for dinner or a family event he's always happy to go back "home". That means a lot. I would highly recommend Atria to any family looking for a good home. It's a great community. He enjoys the food and the activities. He loves the BBQs and sitting outside. They maintain the grounds beautifully. The residents are very friendly. It's a great place.

Cleanliness of common spaces was excellent. Staff seemed to do a very good job of cleaning my mother's apartment. When her move-in date was delayed by 3 days due to the flooring not being ready, the Executive Director profusely apologized and asked what he could do to make it right. My mother wanted a dinette table and chair and he bought it for her. My mother complained quite a bit about the food and the service in the dining room (limited and boring food choices, food arriving late and not hot, etc).

My wife and I are very happy that we put her father here. I haven't had much contact with the staff other than the director of admissions and she is amazing. She made sure all of my questions were answered and that everything for my in laws was good to go when they arrived. We went to view various homes and we liked this one the most because it seemed to be the most social one where residents interacted with each other. Newer more expensive communities seemed to be more solitary. Also the fact that it's only about 20 mins from us made us feel very comfy

In our particular case, the time required to sell my mother's home and move her into Atria took about one month. I was bringing car loads of belongings to the facility. By the second day the reception staff knew my name, knew my mothers apartment number, and would be on the intercom asking for her room to be unlocked as I was walking through the lobby. That kind of personal Connection with visitors was very impressive. Because I live in Southern California I am now only able to visit every 6 to 7 weeks. When I walk through the front door, I am greeted by name and that lets me know my mother is in a facility that cares.

Very responsive to questions from families and take great care with the residents.

The intake process fears so easy. [name removed] was incredibly helpful and thoughtful. Also the rest of the staff are very nice. The physical buildings are very clean and the food while not exciting seems to be well made.

They are super helpful and kind. It's a family feeling.

The facility was very clean and the staff was great. The only reason we left was because mom wanted to be at home. We would definitely go back there if or when the time comes.

This facility and its leadership value compassion, empathy and deep concern for all their residents. They are organized and knowledgeable about interactions with hospice and hospital care. They provide a safe and loving environment for all residents.

My Mother has been a resident of Atria Newport, for quite some time. We both feel that Atria Newport has a very homey feel. Everyone is so kind and warm. The entertainment for special occasions, is fabulous. The buffets for holidays, are fabulous. The care is so comforting. My Mother has never felt as cared for and safe. We love that it is a pet friendly environment, with an outdoor area, that is safe for dogs to walk around. The quality of everything, from the accommodations to the food is top notch. I highly recommend Atria Newport.

Atria has been good for my Mom. Transition is still difficult so questioning staff and directors about helping with that would have been helpful. I would recommend to others.

The staff is very caring. The food is very good. The place is very clean.

It is nice. Employees are very helpful. We would definitely recommend this community to other families based on the experience so far.

I moved my Mother to this facility after losing my Father. At first, I was nervous having had to make the decision for her. We have been very happy with our decision!! My Mom has made many friends and is happy. The staff is also kind, caring and attentive.