Atria

Our experience has been amazing, and we are so grateful for the services they offer. They staff members are all very informing and always have constant contact with our family. They call us immediately with any updates which we are very very grateful for. It is very appreciated not being left in the dark. We are very happy with our loved one who is there, and our experience has truly been positive. We are very at ease.

WELL cared for Property, Heated Pool, Perfect courtyard to relaxe in. Trees, trees ,trees. and Grass to enjoy.

I have to thank you for all your support and guidance during the process of finding my sister the perfect place to move to from rehab. Being so far away in Florida and completely unaware of how to navigate all the various steps needed to find, qualify and select a location, it has been an overwhelming experience, Without your help, I would have been lost. You may view what you do as your job, but I want you to know how much of an impact you have had on me during this time. Not only your knowledge, but your calm, confident and composed personality was so reassuring to me. But most importantly was the kindness and empathy you displayed every time I called you....and every time you called me unprompted. Just 2 weeks ago I was quite lost on how to go about finding a place to have her move to and without your gentle guidance I never would have been able to get to this day where she moved into Atria. I wont forget what you have done for me. A sincere Thank You!!

When I told two different friends that my loved one was going into Covell Gardens, they were excited and said their loved ones had great experiences there. And I would say the same for mine. She did not get Covid there, at a time when Covid deaths were predominant in these types of homes. They had strict protocols, and that's what kept my loved one safe. The staff were kind to her, and they took good care of her. They had an interest in her. When we were looking for a home for her, we looked at another place that was ritzier and more expensive. But it didn't feel like the right type of place for her. We felt like we got a better value for who she was at Covell.

They were really helpful in getting my loved one to like the place. She got mad and threw paperwork at the manager. Instead of getting mad at her in return, everybody rallied around her after that and made her feel at home. And now she loves the place. She can't walk outside without waving or talking to someone. So that's been very good to see. They keep my loved one's place very clean, and she' s very happy with that. The housecleaner sits with her for a few minutes every once in a while, at her invitation, for a cupcake and a glass of water. She hasn't participated in much of the activities, although not for lack of her friends inviting and urging her to come. She just never has been a particularly social person. But she comments to me about the library there, says it's pretty good. The price seems good, especially when compared to other places we saw. She would be on the 2nd story anywhere else at this price, and we needed her to be on the 1st floor. She loves the transportation there. They'll take her to the doctor and things. The drivers are overly friendly sometimes, and she feels like she gets her own personal chauffer.

We toured this community and really liked it. They were pet-friendly and the feel of the community was just great. Pricing was a little to high for our budget though.

There are several communities that are newer and fancier; but none of them compared to St. Joseph's when it came down to the hominess, friendliness of the staff, happiness of the residents and just the overall Loving feeling you get there. They truly care about their residents and the staff treats them like their own family. You can't put a price on that. At the end of the day, the care and comfort is what truly matters and I am truly happy I chose to move my mom here.

It's very nice. The staff is very courteous and pleasant to the residents. I think my loved one received very good care. The food is good, and my loved one really enjoyed it. She said everything she had was very good. With activities, I wish they could have done a little bit more and had more of a variety. I think that might have been based on their staff level. But overall I would recommend Atria to others.

I've already recommended this community to others. They are friendly, and they care about my mom. The communication is good with the staff. My loved one is sometimes brought the same thing to eat for lunch and dinner. You walk into the community and there is no smell. I appreciate that.

I'm very happy with Atria overall. I have no complaints at all really. The people there are very friendly and accommodating. They're just fabulous. At the beginning of Covid, they sent out a bulletin daily. And now they're sending out a weekly bulletin.

I would love for this community to be called home by my mom.

We chose Atria Tanglewood because of the overall friendliness of the people we were dealing with and also their response time was almost instant. It showed that they really cared and were very easy to get a long with. His room is very spacious and perfect for his needs. All of the staff members are extremely helpful. it is an awesome facility and I would highly recommend.

We chose Atria Hacienda because it was a top rated one in the area and I felt this culture fit my mothers personality more and it was more affordable. It is very organized and there are a variety of people here so it is easier to make friends. It is a larger facility, it is a community within itself. They give residents a daily sheet that they slide under your door with the activities that are available during the day. The food is outstanding here and she really enjoys the meals. I would recommend to others looking.

This review was from our experience a few months ago. The staff were friendly and they were trying their hardest to help her get adjusted well here. My mom is an active lady and there was not a whole lot to do, especially during covid. She was unhappy mostly because of the food quality.

They worked with us for over a month and a half in getting our loved ones in here. We ended up needing more care so they were not able to move them into here. We had put a deposit down and they held a room for a month for us, once we told them it was not going to work out they refunded us 100% which was great, the staff here were very friendly. They allowed a lot of latitude and were very accommodating.

This community has exceeded our expectations and the value is excellent. We believe they are just starting to bring back the activities, and from what we have heard of them they seem to be good. The staff really stood out to us in the beginning, from the executive director, to the woman who helped us choose the apartment and move our loved one in. The nurses are terrific, the aids are very friendly and the people at the front desk are astonishingly helpful, kind and patient.

We went on an in person tour of Atria today. We believe this is the home for our mom. Our first impression on our virtual tour remains, Falls within our budget, very homey, staff is caring and attentive to all residents. Lots of activities; rooms are sizable and can be decorated with furniture from home. Residents appeared to be well taken care of an happy. We explained our inability to move in immediately and the executive director understood and is willing to work with us if possible. Pricing was good and all inclusive...no add on’s. This is the place of our choice, it meets all of our list of requirements for mom to have a quality of life that we would wish for ourselves.

My experience has been good. With Covid, I was quarantined for two weeks when I moved in, and they brought me all my food. Then when quarantine was over, they had an ambassador show me around the community. They introduced me to everybody we encountered. I think the way they have it set up, I felt very welcomed. Everybody was just so friendly, and asked questions to get to know me. You never feel lonely, because there's always somebody to talk to . The overall experience is excellent, and I would recommend it to anybody as long as you're able to be totally self sufficient. My only criticism is that when I was looking at Atria, they offered assisted living, and now that I've moved in, they no longer offer it. And I was never notified. We've all been vaccinated here, both the residents and the staff. They still take your temperature when you go in to lunch, and if you don't go to lunch, they'll come by your apartment to take your temperature. But they've lessened some of the restrictions. They take trips now to some of the stores - Walmart, Target, Kohls, grocery stores, pharmacies. Those were very limited for a long time. The dining room is still on distance dining, but it's open. They take you to doctor and pharmacy appointments if you need it, but you're limited to one trip per day. For instance, I couldn't go to Walmart if I was going to physical therapy that day. One of the nice things about Atria is the location. It's 2-3 blocks to the hospital, and there's all kinds of doctors and medical facilities in the area. There are grocery stores, drug stores, and restaurants nearby as well.

We chose Atria Cranford because we liked the variety of activities to keep residents engaged, the size of the room that she has, and the staff members have been nothing but wonderful. They are so accommodating. They do provide family face times and the director sends out emails, they do also have an app where you can stay updated. It is a little more expensive then a some others we looked at but I feel the care and quality they offer is worth it.

It is extremely pricey. While the services are excellent, it's potentially budget-busting if your family member is going to be there for an extended stay. You certainly get a high level of service for what you pay. The residents' rooms are quite good. My loved one is in a 1-bedroom apartment. My only issue has been with the heating/air conditioning system - it's pretty archaic and inconsistent. It seems like a small thing, but It's actually really important to keep the thermostat regulated for older people, especially when dementia is involved. It just surprised me that in an overall newer facility, the HVAC units are this way (needing to be adjusted often to maintain comfort). The rest of the facility is great - there's nothing old or rundown, and that's part of why we selected this community. The food took a little dip in quality due to Covid, but they just returned to restaurant dining, and my loved one has noticed a big improvement, not just in quality but also in agency - she gets more menu selection. And that's been very beneficial with appetite issues related to dementia. I think they've done a terrific job handling the pandemic. They've done a wonderful job of keeping the residents safe - I would give them 6 stars out of 5 for that if I could. I feel like they're offering a lot of activities as well.