Artis Senior Living

We chose Olney Assisted Living because of the newness of the facility, when I talked to the chef he seemed very focus on being responsive to residents likes, and also just the kindness of the staff members. They did have a lot of leadership turnover while we were here. Another concern I had was that they told us it was an age in place facility, but they were only level 2 certified for memory care. At the very end of my moms life we hade to move her someplace else. Overall I would recommend them to others looking, it was a high quality facility.

We have no complaints so far. He is still getting adjusted to everything but is really liking it so far. The deserts are really good, all of the residents go crazy over it. The staff are always keeping an eye on the residents, someone always know where your loved one is when you ask. I would recommend them to others looking.

We did a virtual tour with Artis and it was great. The facility looked very nice and pretty, but it was also expensive. But you get what you pay for.

A lot of the activities are geared towards women in the community than towards the gentlemen. The community has engaged my loved one into helping the maintenance team with different projects in the community.

I haven't experienced much. They're still in lockdown pretty much. They keep telling me things are going to be changing soon. Right now we only get 15-minute visits in a separate room, so I've still not been able to see my loved one's room. He's taken care of from what I can see, and he's eating great. We've had some struggles with grooming, I suspect because my loved one tends to fight getting in the shower and things. But I addressed that with the staff, and they listened and took action. They called me to tell me he had showered, and they assured me he'll be on a regular schedule for haircuts and things. There's probably just some oversights happening since he came in during Covid. The staff are very nice, just sometimes communication is lacking. I'm not sure what activities he's doing, and with his dementia I can't rely on what he tells me. I just think it will be so much better when they open up in the next couple of weeks and you can go in more often and at different times. This is not a bad review, it's just a Covid situation where I don't know exactly what's going on. From what I've seen, I think it's a nice place. When I've called, the staff has been friendly and tried to help me. So once all these restrictions are lifted, I think I'll feel a little better.

There has been a change in management, and some staff have left as well. There are some employees that I would say are wonderful. The meals were better when we first started. This is excellent since the change in management, and the staff is accommodating.

My father has been at your facility for a month now. In a months time, I can not believe how much my father has changed. He is socializing, eating well and is happy ! I can not even tell you how much I appreciate the staff here at Artis. They go above and beyond for every resident living here. It takes a special type of person to care for people with memory issues, as I know first hand it can be very challenging. The respect and patience they give to each resident is wonderful. I am at the facility almost every day spending time with my father and interacting with the staff and everyone has become part of my extended family . They not only have been wonderful to my father, but to me as well. The emotional support they have given me has been a total blessing to me! I am also enjoying getting to know the other residents and their families. Everyone I have come in contact with are wonderful people. Anyone considering placing a loved one into a facility, I know how hard it is, but I without a doubt can tell you this is a top notch facility and you will not be disappointed with the loving care that they will receive. My only regret is that I should have placed him sooner !! From the bottom of my heart, thank you to everyone at Artis Senior Living for giving my dad a wonderful life and giving me peace of mind with my decision. Love to you all !!

Everything has been going fairly well. It's been kind of a roller coaster with my loved one's health. When we chose this facility, as a family decision, we made the right choice. She is doing well here and we are hoping that this will be a short respite stay so she can come home!

My husband has been living at the community for a few months now. Overall, the staff do a great job and make sure he well taken care of; showered, fed, changed, and bring him down to activities every day. Taking care of him at home was getting too much for me and I cannot thank Artis enough for all that they do. They not only take care of him but cater to me as well. They are very attentive and understand his specific daily needs. There has been recent turnover of management and while I was nervous with all the changes, the place is really on the up and up and things continue to get better; specifically the food and the activities. I have realistic expectations and know it isn't easy getting my husband to participate in the activities program but that doesn't stop them from encouraging him and getting him involved as much as possible. They have a diverse program that cater to their population. I commend Artis for there continued hard work and understand the population they serve isn't easy but I would definitely recommend this community for others in need.

Toured many memory care/assisted living facilities that made it quite easy to decide on Artis. As soon as I walked in it felt like the perfect match for what I felt was necessary for my Aunt to have quality of life. Most facilities living areas are on 2nd or 3rd floor with meals and activities on 1st. Artis is a one story facility, individual dining areas for each community of about 15 residents and, activities easy to get to. After my Aunt lived independently for 2 years at St. Mary's she was diagnosed with dementia and I was told she could no longer live there because they were not equipped to handled someone with her condition.

Family-oriented place. Great outdoor area. Friendly and helpful staff. We like it so far.

The staff of Artis did a great job with my 99 year old aunt. She had severe dementia and was also profoundly deaf. She could be and often was verbally abusive as well as physically aggressive. At times I hired extra staff to deal with her after falls or trips to the hospital. I employed my own PhD nurse practitioner to over see her meds and other issues. The hospice team were loving and attentive until her death. It was ONLY them that sent condolences. The Artis staff still have not said a word. The business office was also rude. Nice behavior should r before and after a resident's death.

The food was excellent, seeming to fit each residents' dietary needs and wants with a variety of choice. The arts and crafts there were wonderful, and the nice lady in charge often sent pictures of the residents enjoying themselves. The nurses and attendants knew what to do, stopped to listen and provide advice. However, one time when the emergency call button had been activated in an emergency for mother at night, no one came. Artis staff had allowed me to stay over night. I had to leave my mother alone and go find the nurse.

One of their strengths is managing clients who have dementia, but also have a history of mental illness. They also seem to have a lot of activities going on daily and good food.each time I have come the hallways and common areas are clean and well kept, no weird smells and clients appear well taken care of. Where they could improve is with the administrative staff, specifically related to their communication to the family about the clients.

The care partners who are there daily are so kind caring and compassionate to each individual. They have so many fun activities, field trips and special events. It is very clean and a very beautiful homie facility. Unfortunately, my mom needed more medical care than they are equipped to support. However, they will offer hospice as an alternative. It was appropriate for my mom but not for everyone.

The administrative staff is very good-especially [name removed] the exec director. The activities are excellent- they take the high functioning residents on field trips once a month. There are too many agency caregivers- they need to hire more staff and pay them more. The Dr.s who care for my mother are excellent and visit her often. The food is very bland and boring according to my mom.

For residents who are mobile, Artis is superior because they can move around, visit other neighborhoods. The staff was very understanding and caring of me and my husband to initiate and actually make the move. I am impressed at how caring the staff is to residents. And the food is varied and appetizing.

Cost is excessive; after one year they jacked the cost per month by 7.5%. I would move mom on that fact alone; but I feel moving my mom would not be best for her mental and emotional state. Food seems pretty poor. Turnover on administrative staff is constant. Understaffed. The staff that they do have are very nice and competent ; but spread thin.

The staff seems engaging and genuinely care. Sometimes seems understaffed but that's everywhere. I recommend Artis and have had no real issues or problems

I'm there relatively infrequently because of having relocated for work. However, it's been good when I'm there, and my brothers (in the area) also seem happy with it. I actually don't know what it costs, since one of my brothers handles my Mom's finances.