Artegan LLC

The building and grounds are kept up nicely. Most staff have been friendly and helpful. Especially [name removed], who I was extremely grateful for, not only for the genuine caring assistance she provided to my mom, and keeping me updated about my moms health and abilities but her compassion and thoughtfulness were truly appreciated in the last couple weeks of my mom's stay there, when things were emotionally hard.

The staff is soooo amazing! So friendly and fun! We love them. They seem really busy all the time so sometimes a few things slip here and there but they have high volume days so I am sure that's to be expected.

San Marino is a beautiful facility. Cleaned and spacious. [name removed] room is great, lot's of room to have her favorite things with her A bit more expensive than we would like, and some add ons: like having to give her the meds, aides for safe showering. She's not fond of all of the food, but that is not unusual for her. Had some trouble getting her meds straight for a while, they couldn't seem to get their act together. We will probably have to move her to somewhere that accepts Medicaid, as her money will not last for very long. I do wish that I'd known that ahead of time.

General comments: staff is personable and usually does a well either the clients. Personal staff communicates well. Some Office staff very hard to get ahold of if you need something or have a question. You usually need to just hunt them down. Activities are good, wish they were more often. Site and rooms always clean. Price is standard for this type of care.

Our family member has adjusted well to moving from the home she lived in for nearly 30 years with her husband of nearly 50 years until his death. Things have moved quickly and she realized she needed more assistance than we could provide. She loves the food and we’ve been pleased with the caregivers she’s been dealing with. There have been a few hiccups, but as a daughter of an 8-year resident said to me, “they aren’t perfect but they have good hearts”. The building is well maintained and while the A/c system could use an upgrade — it cools things off well but is very loud—we have no complaints about her surroundings. We are glad we were able to find San Marino for her at this point in her life.

She's in independent living so I can't attest to the care. The residents do seem truly happy. They have activities every day and unique events. It is clean and well maintained. Staff is attentive and helpful.

I have been very happy at San Marino Retirement Community since the day that I moved in. The staff is friendly, caring, and helpful. The buildings are very clean and well maintained. The outdoor property is well maintained and beautiful. The other residents are friendly and happy living here, too.

I am enjoying myself but I'm not finding enough to do.Also, walkability is low. I would recommend to others.

Apple Springs is a nice place. It's comfortable and clean with amazing people around.

It was a good experience overall. They seemed more homey & caring than the other facilities as well as being a bit smaller & less overwhelming for my Dad.They are currently experiencing a lot of turnover, especially with the kitchen staff. I'm sure this is an industry issue, but it has affected the quality of meals they are currently receiving.

The space is always active since there is so much going on all the time and so many different things to do. It is light and bright and the people seem genuinely happy here. They have big wide hallways, weekly housekeeping and the staff are very friendly.

I would recommend Fountain Court. Their prices are high, especially with all the add-ons, but they might have standard prices when compared to other places - I haven't checked. I think their staff is great, though there seems to be a high turnover.

We had a tour with Normandy Park Assisted Living. It was a really great tour, but unfortunately it was not in a location that we could manage.

I toured this community and it was good. It's clean and everyone was friendly. The surrounding area isn't as nice as some of the other places, as far as the neighborhood. The apartments seemed a little bit smaller. But overall, it was pretty good.

My loved one seems to like the food. They offer a lot of activities, They are very reasonable, they have a lot to offer, and it's very good value for money. It's a very nice place. They always have something going on for the residents.

Our family had a virtual tour and the experience was fine, but it was hard to get a really good feel for it since it was not in person. The lady we worked with was super helpful, she had great communication. Everything was transparent and the location was very convenient.

Recently, the director has given her resignation. She hasn't said why, but I suspect it's because of management of the facility, because there's been a shortage of staff. Staff have actually mentioned that they're working overtime several days a week because there isn't enough help. Some meals that are delivered to the rooms are being missed. The response time to the pull cord calls after about 5:30 in the evening throughout the night is a horrible turn-around time. In my opinion, that should be the prime time for response, because a call during that time means something is wrong. But 45 minutes to an hour is not uncommon. On the good side, things are opening up a little. The lady who runs the hair shop opened her shop up again last week, so all the women are happy they can get their hair done again. Cleanliness is good - I've not noticed anything I would not want to see when I go in. They come around once a week to clean the apartments, and they come around once a day to empty the garbage. They could be a little better about window tracks and stuff like that - they tend to stick and are hard to open. But in general it's pretty good.

overall I think this is a great community. The staff is very friendly and they answer all my questions and they will keep me updated if I ask. I would recommend this community to others

It is a very nice place to live. It is a great location, it is close, within walking distance, to restaurants, shopping and other amenities. They also have a bus to take you places. The food is fine, not wonderful but it is okay. They have a nice area out back with a fountain for residents to use. They keep the outside well manicured, plenty of places to walk a pet. They do try to accommodate resident requests.

beautiful location and facility. Very open, airy and cheerful.